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RCMurrumbidgee Region, NSW
- 2 reviews
DO NOT USE ASGARD
I had my super with Asgard for 18 years and it made a return of 0.03% per year over that time after fees. This business is nothing but a ponzi scheme designed to take your hard earned money. The government should be ashamed to let such business operate
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RubbleGreater Melbourne (Inner), VIC
- 3 reviews
***WARNING*** Thieves at work. ***WARNING*** Thieves at work. ***WARNING***
My mother passed away and as executor of her will, they will do everything in their power not to forward on her superannuation so it can be passed to the beneficiaries
1. They say they won't deal with the estate, they deal only with the individual beneficiaries. What a load of crock. The executors for the estate are appointed by the courts. They are required by law to deal with the executor. 2. They say that you have to wait as there may be people objecting. That's what the court decides you bunch of pin heads! That is not up to them to decide. And, how do people know their has been a claim made by the estate? Where do they advertise this so people can see if they have an objection?
What they forget is, it"s not their money!
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RonnieGreater Melbourne (Outer), VIC
- 8 reviews
Must be a good fund for advisors
I was with Asgard since 2008 as it was the company default option. My advisor loved it. Must have been getting good commissions. If it is such a good option, as they say it is, maybe they should have taken a minute or so to explain how to get any gain out of it because I never did.
In 2015 I fired my advisor, changed to a top 5 super fund and put my investments in mutual funds and tripled my yields overnight.
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LesNSouth East Queensland, QLD
- 2 reviews
Super fund for financial planners
I was put into this fund by my financial planner. If I hadn't got out when I did I would be broke. Every month I lost thousands. When I sacked my financial planner and there was a couple of weeks gap before I could get my money into an industry fund, Asgard told me I couldn't have money there without a financial planner. What does that tell you about the relationship between Asgard and my FP?
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CatalinaVictoria
Worst performing fund ever
My mistake for not checking on my super, but this fund just takes money and gives no return, dont ever use them and my money has just gone backwards since I started
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USELESS
This company is a joke. I will be removing my superannuation. Couldn't even change my address via phone because I couldn't remember details that were set up over a decade ago. Staff were rude and unhelpful. Will never use this company again.
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MattPerth, WA
- 4 reviews
Cost me money
Was with this super provider for many years as my previous employer organized a " deal".
In short it cost me alot of money over many years before I realized and switched providers.
Looking at the numbers is shocking as there was a decline in my super funds over many years. I guess it's something alot of us don't pay attention to until its too late.
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Michael S.South East Queensland, QLD
Only people who make money from Asgard are the Financial Planners
Was with them for 10 years super and investments - lost $200,000 on investments and the net return on super was $0 - i.e. I put more money in then my balance when I rolled over. They are garbage avoid like the plague. Have extraordinarily high fees which they pass on to advisers.... that's why advisers like them
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Avoid Asgard
Closing my account with them took over 2 months, they were deliberately stalling the process to keep the funds from me. Backward and unorganized establishment do not trust them with your hard earned funds! Shocking experience, absolute bunch of cowboys.
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PeteSydney, NSW
50% increase year on year on my life insurance fees!! What a joke
Been with Asgard for three years and yet another increase on my life insurance from $75 per month to $112.85 per month for 2022. 50% increase and no cover increase !
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Making huge fees and investment loss every year
This superfund is even worse than a Ponzi scheme. I am very upset with this fund after losing $2000 dollars for useless insurances that were sold as a package. Never again! I will change a fund today.
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GrunterPerth
Late and Beligerent
Asgard banked a cheque for insurance i was contemplating taking out 18 years ago (and failed to refund me at the time). Years later i closed my associated superannuation and they (again) failed to rollover that amount (which they later say was lost. Now they send me a cheque (with a tiny amount of interest) which they say is meant to compensate me for 18 years of fiscal failure on their part. When i lodged a complaint they actively stonewall and won’t answer my questions. Bad company, reporting mismanagement to the regulator.
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Donna CurnowPerth, WA
Salary Continuance Claim- Poor service..protracted delays.
I joined Asgard insurance in 2012 when my Financial Advisor recommended I roll several Superannuation Funds into one to minimize fees. I took out Salary Continuance and TDP insurance to ensure my standard of living would be maintained in the event of being unable to work for whatever reason. It was not something I thought of much at the time.
Roll on a few years and I have unfortunately been unable to work since 2015. I was not in a condition to make a claim until a few years after my psychological injury. I had medical reports (300 pages of...Read more
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ATNnorth sydney
- 2 reviews
- 7 likes
Deceptive commercial business
It's hidden fees and charges made me lost all my super contributions for 3 year!!! It's worst business full of indecency and deceptive conduct. It should have been reported to recent Royal Commission and audited by APRA carefully in details in ceasing further loss for both existing and previous innocent customers.
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JEAN
- 3 reviews
- 1 like
Stay away with this crook service
Been with asgard since 2010 but recently I found fees are very high on top of advisor fees. I asked many times to change and review my investment but they refused and very rude over the phone. Lost more than 4000 $ on fees and management. Please avoid Asgard . Now I change to other super and paying less than asgard. AVOID this Crook Service.
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Crap service stay away
Been with them about 7 years. They just took more money out off my account rang asgard and was told interest rate changes all over world and all this other crap to many charges. My super simple low cost investment that changes as you move through like thats the letter I got July 2017.
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Finally I have one chosen super fund
I have had many super funds, and since my Mum passed away I have made a conscious effort to roll everything into one. My Asgard fund was the choice, I have an adviser to manage the fund which is the most suitable option with Asgard. I give it 5 stars for now, and will monitor it over the rest of the financial year. But in terms of accessability with information about my account, and the ease in which I was able to move everything over was seamless. Here's hoping
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PiStepPerth, Western Australia
- 6 reviews
- Verified customer
Good platform for wrapping up all investments
I am only writing this review because I was looking for something else and came across all these terrible reviews. Seriously understand why all the people are giving it 1 star, because they obviously do not understand what Asgard is. I chose my investments (and my financial adviser), shares and funds, etc, Asgard give me the platform to wrap all these investments in 1 place and easily view my entire portfolio as well as giving me a tax report each year. They do all this for a quite reasonable fee. My returns are pretty good and I have been usin...Read more
g this for over 10 years, but even if the returns were not good, it would be mine and my advisers fault alone. Note! I am not recommending them for everyone - speak to your adviser, if your performance is bad, sack your adviser.Similar opinion? Write a review on ieatwords.com.au!
Asgard is a quality option for the right investors
As a regular user of Asgard for clients a lot of the review on here are simplly misguided. Asgard eqrap has minimum fees and doesn't suit balances under $100,000. Above that is is a cost effective quality platform. It is however like a supermarket of products. The returns as based on the products you pick. Asgard itself is not an investment so critics of its returns just don't understand how it works. THere is also the old Asgard Master Trust which was aleading product in its day but is now dated and relatively expensive so stay clear of that o...Read more
ne. Asgard is owned by BT of which Westpac is a major shareholder. This means its robust. There are billions of dollars in it. It is safe and flexible. But it is a product designed to be used in conjuction with an adviser. Without one service will be horrible as its not set up to deal with the public. If you don;t want an adviser or don;thave sufficent complexity to get vlaue from an adviser it it may well not be the product for you.Similar opinion? Write a review on ieatwords.com.au!
- Verified customer
The highest Fees rate I have heard of!
Their fees were equivalent to approx half the Employer contribution amount each 6 month period and 6 times the tax taken out! Recommended by financial adviser! I wonder how much he was getting as a kickback? They should definitely be investigated! Left them after wife kept nagging...and for good reason. My Super was dwindling but their fees never altered!
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Questions & Answers
Jasonasked
I move the house chance a address, i want chance new house address how can i chance new address?
Dale Sharpeasked
We have approx 350,000 sitting in a account with a bank making about 2%, this is on top of a fairly moderate super fund. We would like to know of a secure investment that would give us more interest without risk we are both 80 years old. The super fund is with asgard through a financial adviser but would prefer to deal direct saving fee's ??
No answers
janeasked
We were in first state super when we were advised by a manager at St George bank to see their financial advisor. We on his advise, as he went out into his own business, transferred to Asgard. His and their fees have always shocked me and after 5 years have about the same amount as we gave them. Have now lost 25000 in last 14 days. we are retiring next March. Rang and spoke to advisor re my terror of this situation he abruptly said it will turn around but we do not have 10 years or so for this to happen. Where do we go from here?
No answers
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