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CraigGreater Melbourne (Metropolitan), VIC
- 18 reviews
Difficult to use even for their technical department
Bought a rangehood duofusion cooktop a pyrolytic oven a Combi oven and a dishwasher. After the problems especially their hopeless service department Which can't help and are rude we cancelled our order for washing machine and dryer. We were even thinking of a fridge....so...the microwave is hard to use...has a default to 750w but goes to 1000w but can't be programmed to quick start so you have to manually enter it. There is no defrost function....the manual is hopeless.....when cleaning it we accidentally activated demo mode...and no one at Ask...Read more
o knows how to deactivate demo mode for this model. All the documents show other models and even the technical department in melb sent the wrong document. In the end we just mashed all the buttons and it deactivated. We have had a service on another appliance and while the technician (external contractor) was brilliant..dealing with Asko service was atrocious. In addition to all this the touch screen isn't very touch sensitive but that is not unique to this manufacturer. Finally Asko had a great reputation for dishwashers and laundry appliances that lasted forever....based on this we thought we were buying a premium brand....but Asko is now owned by China through Hisense. The ovens seemed to have been hastily put together and no real thought into its use. It is a real pity.Similar opinion? Write a review on ieatwords.com.au!
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