AstralPool RT

Three years and two months ago I purchased this pool cleaner. After only one year it was back to the manufacturers to be repaired. I struggled for the next two years with tangled cords and poor cleaning which meant I had to manually clean each week as well as using the robot. The final straw came when it recently stopped working just two months after the warranty finished and the quote came back ( after them having it for more than a week ) at $900 just $400 short of the original purchase price. Please save your money and never buy from this c

Bought a Astral Pool cleaner (forgot the name), and it stopped working after 2 months (used 4 times). Brought it away to get repaired and was promised for 12 weeks that it would be ready any time. Then finally they admitted that they had lost it. Got this RT instead (different model, as the former one had a bag, and this one has 2 top load cartirdges that hold the filteres leaves etc. It does only a very moderate job, leaving most debris on the bottom of the pool and makes funny jumps all the time. It is not easy to clean the cartridges and in

Before purchasing an Astral Pool RT or RTX, make sure that you are aware of the various complaints about warranty claims. I had to take my RT to Astral Pool warehouse (they don't come and pick it up) and have been waiting for 6 weeks for them to fix it (still waiting). Apparently, they don't keep spare parts in Australia and therefore everything has to be shipped from overseas. There is no updates whatsoever and I need to ring every couple of weeks to get an update. This is extremely frustrating to say the least.
Edit: it has now been 9 weeks since I took the RT for servicing. I am still waiting...

Not sure what all the complaints are about, it's a great product granted I only had mine for 1 month in our newly constructed concrete pool and I am under no illusion that it will last forever, nor does a vacuum cleaner, or the pool pump for that matter. It picks up leaves and clears the water great and I can focus on cleaning the pool filter, backwash and rinse and pickup floating leaves, it will save you hours every week. If (other) peoples pools are constantly full of sand and dirt, hose of your feet before you enter the pool. If your expectations are too high, get a pool boy but even if I had a pool boy, I would still get one of these.

It has been fantastic for collecting debris and leaf matter from the bottom of our pebblecrete pool. The RT robotic cleaner is definitely best thing we have bought and I would highly recommend this model pool cleaner. It is easy to use and light weight. Best of all, has saved us hours of cleaning time.