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Reviews

(99)
(26)
(8)
(1)
(9)
  • Product Quality
    1.0 (2)
  • Return Claim MadeYes (0) · No (2)
  • Shipping
    1.0 (1)
nicole

nicoleBaulkham Hills

  • 2 reviews

Product is off

published

Orlane soin super hydatant. Very old jar faded letter. Cream all over. Lools like they refilled and old jar???
GUERLAIN Super aquaeye serum clearly has the mention cannot be sold. It is a free sample to be given away...
Orlane serum anti fatigue seems ok
I will never again contact this company. Looks dubious quality products.
Quick delivery though

Product Quality
Return Claim MadeNo
Date PurchasedApril 2022
Tanya C.

Tanya C.

  • 3 reviews
  • Verified customer

THEY ARE SCAMMERS!! STAY AWAY!!

published
Product Quality
Shipping
Return Claim MadeNo
Date PurchasedMarch 2022
See all answers

Perfect product

published

100 % satisfied.I will definitely be purchasing from their store again. Great prices & prompt delivery..Packed Safely..Arrived undamaged. Thank you ..A great website to use..

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Julie H

Julie H

  • 2 reviews
  • 1 like
  • Verified customer

Pointless and frustrating experience!

published
Maree

Maree

  • 7 reviews

Legitimate Luxury Brands

published

This seems to be a somewhat unknown beauty product website amongst what is usually used by most beauty lovers. I found this website by luck and after placing my first trial order, I was an instant fan. The cost of products I previously considered to be outside of my price range is now much more affordable. All items are genuine brands, and postage usually takes several weeks as its overseas. With the ability to pay via paypal, this adds another level of protection and I will continue using this website to buy my high end skincare from.

Anshu Gandhi

Anshu GandhiAU

  • 2 reviews
  • 1 like
  • Verified customer

Excellent customer support | Genuine products

published

I have given 5 stars for their excellent customer support service. I received my order within 2 weeks. I ordered 2 lipstick and after 1 week I dropped them an email asking the status of my order and they responded immediately to my email with a screenshot of my order status. Screenshot shared by them had all possible details of order shipment stages. In online shopping communication is very important. Thank you. I will order from this website in future.

Shad

ShadSydney

Will not buy products from Cosme-de.com again!

published

I ordered the Laura Mercier Loose Setting Powder however the product I received from Cosme-de was a fake. I took it to Sephora and checked the product side by side with the original and it was significantly different in packaging and texture. This was the first item I purchased from this website and I will not be doing so again. I have sent them an enquiry through their website, expressing my concerns and dissatisfaction, however I have not heard back.

Dreaming of Coco

Dreaming of CocoBrisbane

  • 8 reviews

Chanel Make-up and Perfume

published

I love this company they have great Luxury Designer Make-up, Skincare and Perfume at discounted prices. I would recommend this online store for there customer service and products. I will buy from this store from now on.

Jay87

Jay87Melbourne

Worse company ever

published

Worse company I have ever dealt with. Never received my items.money gone and no items! Scammers beware. Save yourself the disappointment!!!

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Angry journo

Angry journoAU

  • 2 reviews
  • 13 likes
  • Verified customer

My SK II is out of date and no one from company returns emails

published

I purchased SK II's skin essence from this company last month. When it arrived and I opened it I realised it did not have the distinctive odour which characterises this product. I searched online and found that this batch was six years old, based on the numbers on the packaging. Despite half a dozen emails, photos being sent, etc. no one from the company has managed to correct this problem. I spent over $170 on an out of date, useless product. I think if the price seems too good to be true there's a reason -- it's out of date. I went to David Jones and looked at the packaging and smelt their product -- both are different. Maybe you don't notice with other products but SK II is very distinctive. I'm still waiting on a call.

I'm able to use beautiful products that I wouldn't normally be able to afford.

published

I love this website. I have purchased skincare that normally is too expensive for me. The specials are awesome!! The range is huge and the shipping is very efficient.

den

den

  • 3 reviews
  • 1 like

Fantastic service

published

First time purchasing from COSME DE AUSTRALIA. Very happy with products and prompt service. Definitely will purchase again. Thank you.

Wonderful moisturiser

published

Excellent product, have used it before. Great pricing and service from Cosmetic De. Most impressed. Will definitely purchase from Cosmetic De again.

I am very happy with COSME DE Australia's service

published

I am a long time user of Clinique Moisturiser but this was the first time I have purchased it online. It was delivered promptly and in perfect condition.

Darcy

DarcyMelbourne

  • 3 reviews

Arrived Promptly

published

Package arrived well before it was expected. Was very pleased with the price and free delivery. Would love to see you stocking L'Oreal products in larger sizes to buy more in bulk, or as gifts. Will certainly buy from this company again.

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bin

bin

  • 4 reviews
  • 2 likes

great price

published

my favorite cleanser at a great price. COSME DE always prompt delivery, products beautifully wrapped, reasonable prices. Professional, reliable business. I'll be back!!!

Perfect

published

The goods arrived much quicker than anticipated and they are great, they are for my father in law with a skin condition

Well done!

published

On line was easy to follow, prices very competitive and the free shipping is what sold it to me. Will definitely shop here again.

Perfect

published

Perfect service delivery and products and it hard to find any online shopping like this. I will recommend to my friends. Thank you so much.

Fast delivery

published

Really fast delivery and well packed, but haven't try the product yet. Overall good, maybe buy more things next time.

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Questions & Answers

Dorinda

Dorindaasked

Has anyone purchased Clinique products from Cosme De com? I am concerned as I have read bad reviews saying they either don't send the products or they are fake. The product I am after is a discontinued make up. They say they have 10 left in stock when I have emailed and asked After reading the reviews I don't know whether to trust them.

1 answer
Dreaming of Coco
Dreaming of Coco

Hi Dorinda,

My experience has been great. I have a beauty blog where my customers purchase through. www.dreamingofcoco.com I definitely recommend as I have had good customer service and products are genuine.

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