My experience with a particular sales person of this dealership was most unpleasant and really deleted my desire to own any Audi ever again. Yes, I always thought Audi is the top of German car manufactures but because this sales person arrogant and most intimidating approach has diminished me dealing with AUDI Mosman in the future to subzero. I don't want to go into details but Audi Mosmans HR department should take more care in their sales personell CHOIces. I will never be sean there again...

Customer Service was good.
Cost was astronomical!
Very hard to warrant being charged for every bold and screw, total cost $2873.00!

My Audi 2011 has had several significant problems in recent time. Firstly the megatronic unit on the transmission failed at approximately 60,000Km. repairs to this were relatively straight forward with a repair bill of approximately $3,000. Then transmission light started coming and I took to audi 3 times, they charged me everytime but were not able to fix the issue. Local mechanic charged be 120$ and fixed the issue which Audi service center did not by charging 4000$
Even after the replacement of PCB unit of transmission CAR is not working well, it rolls backward while standing on red light. I took it back to audi service and I was adviced to use a handbrake everytime I stop at the red light so that car should not roll back.

Booked my Q5 for the first time ever to this dealership. From the moment I arrived I felt truly cared for. The service advisor Saskia was friendly, professional and on top of everything! I will be back just because of her! She presents the AUDI brand with the highest of standards....

Its such a relief to walk in to a Car dealer and given keys for a car and told to take it for a decent drive. We took a car for a good test drive and at no stage got the hard sell. both the salesman and the finance manager were wonderful to deal with. Highly recommend.

Exceptional staff and felt very comfortable to purchase my car from Audi Centre Melbourne highly recommend thes guys for your next car purchase. Thankyou to Anthony Scarpaci and Peter Finnigan.

Negotiating a price on a pre-owned car at Audi Mosman. It took a long time for the salesperson to come back from the manager on at least three occasions. Why? Because the manager or another salesperson was on the phone doing a deal with another customer for the same car. Another salesman then came over and said that he had “overheard” that I was negotiating a price on this car. He just wanted to let me know that an offer for that vehicle had just been accepted over the phone.
Definitely only deal with the manager rather than his minions. Where’s the integrity? I would have expected better from Audi Mosman.

It took the 3 weeks to repair a scratch on a door, no panel replacement just paint. They could not care less can do not bother to tell you what is going on, and yes they want there payment before you can take the car. How about you wait 3 weeks fro your money? I will never set foot in the place again.

The alto Audi panel shop in Artarmon are scammers, they damaged my car and force me to pay for it.

Never take your car there!!

Have an A6 2011 with 60000km on the clock. Mechatronics gearbox/transmission failure. Serviced regularly by reputable European car specialists but not Audi so Audi Centre Perth have no interest in offering any goodwill in repairs. Such a prestigious vehicle with serious faults at such low kms. Audi Australia supporting dealership. Will never buy an Audi again. My mechanic says this is a common problem with Audis. Looks like they are burying their heads in the sand or just don't care. Not how I run my business for sure.

I had a headlight fixed ($714.50). I was assured that this would take maximum of one hour when I booked at Brighton Audi. When it was going well overtime, the service manager [name removed] was rude and dismissive. I would never recommend Zagame Audi Brighton.

My experience with Audi Brighton
Purchased a car 2 years ago only to find out that Audi was using cheating software making it difficult to sell the car at market price
1st service at Brighton Audi included items which I didn't ask for.
Now went there for a test drive. The car was there and Test Drive went well. When I told them about test driving other brands I got told by the assistant sales manager that it is their policy not to give a realistic quote unless I am committed to an Audi. They don't seem to understand that the price is part of a decision.
Anyway I was really interested in their car but the overall experience made me change to a different brand.

Selling brand new cars with existing damages.
Misleading by Salesperson who did not disclose the damage at the point of sale.
The dealer refused to repair the damage of the car that I had to make a complaint to Office of Fair Trading.
My 15 months old baby girl was choking on a plastic screw cap she found in the back of the car.

Me and my husband visited Doncaster Audi ( horrible place) in June. The sales person who sits upstairs was extremely arrogant and racist. He was looking at us and talking to us n very arrogant rude manner. His attitude was how can people like you can come to buy Audi? We felt terrible.
Next week we bought Audi Q5 from Audi penfold Burwood and was absolutely delighted by the service at Burwood Audi.
If you don't want to be humiliated stay away from Doncaster Audi.

I was recently browsing for my third Audi on Carsales where I found a used RS6 looks appealing with a price tag of 170k. I left a message by simply asking if 130k is negotiable for this car. The salesperson (his phone number: [details removed]) called back with a shocking attitude by saying:"You enquired my RS6? Please stop wasting my time. I have to pay 50 dollars to carsales for this enquiry, don't ask if you can't pay 170k." Then he hung up instantly.
In short, the existence of these salesperson really damages Audi's image.