Applied online, I make 90k a year and have good credit.

Was called back days after I asked to be called.

When I called up they said they were sorry and the person who was assisting would call me.

Two days later still no call.

Taking my business elsewhere. Guess you don't want my 1000's of dollars in interest!

Horrible service. Imagine if I got a loan with them...

David was absolutely fantastic in helping us achieve the loan, great communication. took our situation on board and we couldn't recommend any higher

Bunch of Liars and time wasters. Would not recommend it to anyone. The whole process took forever poor service. Rang the dealership got approved within 2 hours and picked up my vehicle the same day. Never again attempting to use 3rd grade company like this.

Applied for a loan consultant was friendly came back the next day said loan declined but couldn't explain why said it's not your credit file but something on the file.

Rang equicrap got a copy Of my score and file they said nothing detrimental was on it.

Applied for a loan the following day with another provider got approved.

Aussie Car loans resolved a problem I had so I'm grateful for that. The big boss is a very nice guy.

Just received the worst service. Had to constantly call to hear any news in regards to my loan and was even told, "what do you want me to do" when the person caring for my loan was always unavailable.

On first contact these guys seemed ok. But after having to chase them up and call multiple times a day to then be told I didn't provide certain things (which were on the application) and that the never received the second page (which was attached to the email) I wouldn't recommend them to anybody. Even in my last phone call I was told they would call me back and I'm still waiting weeks later. Absolutely the worst customer service I've had!

I am very thankful to Aussie Car Loans for all their help. They have been very efficient in assisting me with my car loan enquiry and providing all the information that I needed.

I had a loan with this mob.. Payed it out in full and they Still took payments. They stole my money and when I called to have MY money returned. They demanded I provide full statements of proof. Even though they have the records of full payment and the Theft transactions. Absolutely rude and no help at all. I was a customer whom was always infront and no missed payments. I WILL NEVER USE THIS MOB AGAIN FOR ANYTHING AND ADVISE EVERYONE TO STAY CLEAR OF THIS THIEVING PACK OF #*#*#*#*#*......

Fee for brokerage not cheap, the representative of the company meeting to sign the papers was incredibly rude when asked about the breakdown of fees and costs, repeating herself again instead of explaining, and then said "are you going to sign it or not?"
Considering that they get paid a commission AND a fee of $440.00, I think that it would be worth it to shop around. I don't believe that's the way to do business.

I deal with [name removed] at Aussie Car Loans and I've now established 2 loans with them. I have never had issues. They have always sought me the best rate, best loan and best step - and always ensured that serviceability and a good deal was made. Their turn around time is just amazing! So simple & easy! If you want a good deal and a smooth transaction deal with these guys! Can't rate them higher!
So easy!

Very professional operation, and you talk to someone the moment the phone answers rather than press 1 for this and 2 for that
Fast, friendly and considerate consultant that helped me
Not meeting face to face