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Reviews

4.9

88 reviews
5
(85)
4
(1)
3
(0)
2
(0)
1
(2)
  • Product Quality
    5.0 (18)
  • Return Claim MadeYes (0) · No (22)
  • Shipping
    4.9 (14)
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Tony Sestito.

Tony Sestito.Southwest, VIC

Great product.

published

We have owned an Aussie Vac for fifteen years and have been very happy with the product.
Ordered a new vac recently and received it within two days. Was pleased with all the free advice on installing it successfully and received great after sales service from Andrew. Happy customer !

March 27th 2022 Update: Great product ; fifteen years of maintenance free service from our previous vac.

Ordered the new machine and received it within two days ! Our previous vac gave us fifteen years of great performance.
Helpful and friendly advice from the salesperson. Great after sales service.

Product Quality
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

Philip M

Philip MGippsland, VIC

Hide a Hose Ducted Vacuum

published

Bought the new vacuum system in January 2022. Aussie Vac were very easy to deal with and really fast delivery. Installation was easy on a new house I am building and everything I needed was supplied. House wont be finished until April, it's now March and I'm really looking forward to using it.

Return Claim MadeNo

The reviewer stated that an incentive was offered for this review



Brad

BradEyre Peninsula, SA

  • 2 reviews
  • Verified customer

Absolutely amazing

published

This is the third ducted vacuum system we have installed in new homes that we have built but the first with Aussie Vac. I cannot believe the fast and efficient service. Unit was ordered online Monday afternoon and it arrived from interstate Wednesday morning and we are in regional South Australia ! The amount of options and different brush sets sold me !!!

Product Quality
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

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KateMorgan

KateMorganGreater Melbourne (Metropolitan), VIC

  • 2 reviews
  • Verified customer

Fantastic service and knowledge

published
Return Claim MadeNo

Great Customer Service and Product

published

We have been very happy from start to finish with our enquiries and purchase of a ducted vacuum system. Having never owned or used one before all our questions were answered and the system is really easy to use. We would highly recommend this company for the purchase of your ducted vacuum system.

Product Quality
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

Mark P

Mark Psydney

  • Verified customer

3rd time around

published

Excellent suction

published

My 14 yr old 1100 watt micron vac 2000 wasnt sucking like it used to. I rang aussie vac thinking i would need a new vacuum unit. But they advised first to check for blockages or cracks, which i did, and found none. I was impressed by their reluctance to sell me a unit without first doing this process of elimination. I ended up ordering an AV1300 and they also supplied an adaptor kit. I fitted it without too much hassle and am really happy with it.

Stop researching.. buy this product, you won't find a better one.

published

Exceptional quality and service. The unit is of solid construction with the pipe and fittings and hose and accessories being of the same standard. My many years of work experience has enabled me to compare this product with similar equipment and its as good as the best I've installed in the past, highly recommended.

Kirstie

KirstieBARGO

  • Verified customer

Very happy with customer service

published

I am really happy with the friendly service and advice I have been given. We are in the process of installing our hide a hose ducted vacuum system as there are no installers where I live and I appreciate the advice and help on the phone along the way. I can not wait for my new home to be finished so I can use the system.

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smf

smfWide Bay-Burnett, QLD

  • 7 reviews

LOVE this vac, it made my life easier.

published

I've has my new ducted vac with the hide a hose for 4 months now and wow what a great product. Having a bad back, the hide a hose has been a god send. No more cumbersome hose dragging in and out from the cupboard. Easy to use and put away. It is literally 20 seconds if that to set it up, and put it back. The floor pan accessory we have installed in the kitchen. Fabulous gadget and i can whisk away crumbs etc off the floor in seconds, love it. Makes my life much easier. Great staff to deal with too. Thanks guys, great job.

Clive

CliveGreater Melbourne (Outer), VIC

  • 12 reviews

TURBOCAT ZOOM DUCTED VACUUM HEAD Give it a miss.

published
2 comments
AussieVac
Andrew J.AussieVac
Clive
Clive

It was actually purchased July 6 2018. I guess I should have returned it but I thought as I had used it, no exchange. At least I know in the future!

Rik

RikCanberra 2600, ACT

  • 4 reviews

Great service and back up

published

Purchased to go into a new home. Excellent service and back up. All the staff were very friendly and gave good advice. Can't wait until I install it in the new house.

brendo

brendotuggerah

pretty happy

published

Price was competitive service was excellent only took 2 days to arrive kit had in it ti fit up correctly

Graeme

GraemeAlbury

Time to replace the old Vac

published

After 18 years it was time for an upgrade. We were very happy with the customer service, and everything went smoothly with the DIY.

Ally

AllySydney

Ducted Vacuum for new house

published

Easy to use site, great customer service over the phone - when I rang trying to work out what to order the staff were very helpful. Can't wait until the house is built and I can use my new ducted vacuum!

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Darren M

Darren MMelbourne

Good Value and Great Service

published

Found Aussie Vac to be competitively priced and Australian made. Had no issues with the purchase or delivery. Highly Recommend

New unit was well overdue

published

Easy to install, sucks like a beauty! Arrived promptly in good order. Customer service on the phone was excellent, friendly and helpful.

rob

roblockington

a good company to deal with

published

had one for 20 years without a problem so putting one in our new house currently building not expecting any problems and the service was excellent

It's Australian!!

published

Its great to be able to buy a Aussie product and with a guarantee. It was so simple to purchase from Aussievac. The service was terrific and they dispatched when they said they would and the delivery was on time too. Its a wonderful product and exceeds what I expected. What suction!! No more dog hair.

  • Verified customer

Great company - easy to deal with

published

information on website is perfect - simple and easy to understand and follow for someone who may have no clue about ducted systems. I already had one ducted system in a Bus depot, and wanted to fit another system in another workshop, the details on the website made it easy to choose what size, & type of Vaccuum and all the relevant accessories. It's inexpensive for what it provides - VALUE FOR MONEY - and shipped within a couple of days. Couldn't have asked for much more really!

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