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Australia On Line NBN 100 (Extreme)
The BrownsGreater Melbourne (Metropolitan), VIC
highly recommended
We really appreciated the personal service and their persistence in helping us get our problematic NBN successfully connected. We had previously tried the bigger telcos and were essentially running around in circles for a couple of months
Similar opinion? Write a review on ieatwords.com.au!
DEBMetropolitan Adelaide, SA
- 3 reviews
Terrible customer service
We have been with Australia Online for around 5 years first with ADSL2 and then upgraded to the NBN. Customer service and speeds used to be fantastic. In the last 6 months we have experienced lots of dropouts and terrible speeds especially on weekends. We have been paying for the fastest plan of 100 mbps unlimited data and usually only get speeds of 75 mbps max. Their customer service/technical support phone line now shuts at 12pm on weekends which is useless if you have a problem in the afternoons which was happening to us frequently. Unable ...Read more
to stream any Netflix, Kayo sports etc for sometimes up to 12 hours which is just not good enough considering we were paying around $100 a month. Due to poor customer service and speeds I have now cancelled my account with Australia Online.Similar opinion? Write a review on ieatwords.com.au!
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Internet and mobile phone service are necessities of modern life, so it's important we have the best coverage and service at the best price possible. Here are our Award Winners for the best Internet Service Providers (ISPs) and Mobile Phone Service Providers (MPSPs) in 2020. View specific ratings such as Customer Service, Adequate Speeds for ISPs and Local Reception for MSPs.
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