1 star. Yes right, 1 star. For the horrible delivery company Australia Post.

Our whole family is at our unit home all day due to COVID 19 and the carrier send me a message of attempted delivery at noon and now I have to drive to another suburb to pick up? EXCUSE ME? EXCUSE ME?? EXCUSE ME???

Item left in driveway and not near door as requested for security purposes, item packaging was damaged also and lack of care by austpost delivery driver. Will never use aust post ever again

I’ve never had any issues with aus post delivering my parcels only have I ever had a run in with couriers please. Their delivery drivers are friendly and if I were to miss my delivery picking up the parcel is simple

Ordered from Pharmacy who posted items on 20 April only processed in Auspost tracking on 26 April . Parcel arrives Melbourne on 30 April. To day is 5th May still not delivered in Hallam! Have sent queries twice no answer. Disgusting service no customer care, arrogant organisation.

package always arrives on time I have brought a lot of things from mydeal and always been very happy
the driver is always happy and very professional in his role

Time and Time again waiting for essential items to arrive same state delivery waiting between 2 -4 weeks is crap!! No updates no idea on delivery something has to give! Obviously Im not the only one so why arnt the parcels moving?

19 days ago Virgin Australia despatched my JB hi-fi redemption gift cards, they have not arrived. I contacted velocity, they confirmed the cards had been posted. I honestly thought the despatched gift cards were lost/stolen.

2 weeks and no parcel and no updates..not even a prompted response..i know times are tricky but even a feeble excuse is better than none.i think its time they upgraded their camels..

Recently received a parcel during lockdown. All tracking information was up to date and the parcel arrived on time. Well done Australia Post. How wonderful to still have that lovely personal service!

My package was supposed to arrive between 7/4/2020 and 9/4/2020. I have to be home because it requires a signature. Still hasn't arrived. Tracking has not been updated since it was picked up by the courier on 6/4/2020. No advice that it would be late. Still says it is on time.

Package was not delivered at my address.
Contacted Australia post and asked for description (baby formula) got a reply saying a lady holding a baby answered door.
NOT CORRECT! The last email I received was to confirm there was no parcel at my location. I didn’t respond. What a joke.
No idea who’s house it went to or where it is right now
I don’t have money to just throw out the window.

There is no reason (not even coronavirus) why it should take 2 weeks to get a package within the same country! Hire more people, send out more trucks, extend hours. There are so many people looking for work in this time it is inconceivable how this company has fallen so behind. It makes people not want to buy online when the economy and businesses really need it.

I signed up for notifications to track my parcel & I've been refreshing their website checking the tracking details. When I refreshed the tracking details I saw "attempted delivery-no-one in attendance". The delivery driver didn't even knock, he just put the card on my front door & took off. Now I have to wait up to 3 days for redelivery, a further 3 days on edge waiting for their card ninja slinging delivery drivers. I'm self isolating due to the coronavirus, it's already stressful enough without their drivers doing this to customers now.

Online shopped at Myer that ships out from their CBD outlet to my house also in CBD. Takes business 6 days to arrive. Never have I ever had such torture