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Reviewer Photos & Videos
ClaireSydney, NSW
- Verified customer
Epic road trip Sydney to Darwin thanks to Australian 4WD Hire relocation!
Thanks to this company we had an affordable road trip from Sydney to Darwin in such an awesome Ute! It came with all of the key things required to drive the Australian outback. The Ute was in great condition and we felt super secure driving in what we called our 'beast'! The vehicle was exactly the one that we applied for on the relocation site which made us very happy. The picture shared on our review sums up our road trip perfectly, huge open roads to nowhere! :-)
The customer service from being accepted to getting our bond back was super e...Read more
fficient. They kept in constant communication and were very clear to make sure we provided what was needed so that we didn't have any issues with our booking. Both the Sydney and Darwin office locations to pick up and drop off the vehicle were perfectly located near to the cities. We would highly recommend this company and especially for relocations! We can't wait to book our next adventure!1 comment
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Review collected in partnership with Australian 4WD Hire
Andrew C.Greater Melbourne (Inner), VIC
- Verified customer
Great service, personal touch.
All details of the hire were clearly communicated, and any questions I had were answered quickly and in detail. The vehicle and the equipment were as described, and the staff member arranging the pick-up was personable and went through all relevant details regarding the equipment. Australian 4WD Hire gives that extra bit of freedom needed to go off the beaten track.
1 comment
Brand Manager A.Australian 4WD Hire
Hello Andrew, Thank you very much for your review and valuable feedback. We are very pleased to hear that you enjoyed your trip and that all aspects of your hire were to your satisfaction. We look for... Read more
ward to assisting you with any of your future 4WD needs.
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Review collected in partnership with Australian 4WD Hire
- Verified customer
Great Easter Holiday
We enjoyed a great Easter weekend with our Australian 4WD Hire car. The car was clean, fully stocked with camp equipment and pickup and drop off were a breeze with a friendly local agent.
1 comment
Brand Manager A.Australian 4WD Hire
Thank you very much Andrew, we are very glad you enjoyed your hire and look forward to assisting on your next 4WD adventure!
Similar opinion? Write a review on ieatwords.com.au!
Find out how Australian 4WD Hire compares to other Car Hire Services
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- Verified customer
Moreton Island revisited
Depot was a bit far away for us-We live in Brisbane central- But customer service pre, post and on pickup and drop off was excellent- . all documentations processed fairly promptly and in a friendly manner. Car was clean and ready. all bond money was promptly refunded a few hours after returning the car. very seamless transaction. would definitely recommend Australian4WD Hire to anyone wanting a reliable car with all the necessary items to travel with. school holidays.
1 comment
Brand Manager A.Australian 4WD Hire
Hello John,
Than you very much for your feedback. We are very pleased to hear that you enjoyed your hire and that everything was handled promptly and you were happy with the vehicle and the service y... Read more
ou received. We appreciate your recommendation and look forward to assisting you on your next 4WD adventure!Similar opinion? Write a review on ieatwords.com.au!
PopeyePerth, WA
- Verified customer
Do not go near this company!
We hired a vehicle from this company in 2017. It was a terrible experience and one I would not wish on anyone else.
Their 4wd fleet is not comprehensively insured, if there is any damage during your hire they will hold you 100% liable.
The company were rude, aggressive and tried to extort money from us through the courts.
It is great to see they are finally being held to rights and being taken to court by the ACCC for breaching Australian consumer law.
1 comment
Brand Manager A.Australian 4WD Hire
Hello Popeye,
It is quite interesting that you have made some rather bold claims about our company, yet give no detail as to what actually happened.
I appears as though your “complaint” has been der... Read more
Similar opinion? Write a review on ieatwords.com.au!
- Verified customer
Central Australia
We just had an amazing trip in Central Australia we picked up a Toyota FJ Cruiser from Australian 4WD Hire in Darwin, the FJ cruiser is an awesome vehicle for traveling around Central Australia equipped with a TJM roof top tent so we could camp at some of the most amazing places in the Top end. The TJM roof top tent is surprisingly easy to set up and pack up we were a bit sceptical before the trip but are very glad we chose this set up from Australian 4wd Hire.
Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Australian 4WD Hire
Johannes KGreater Melbourne (Inner), VIC
- Verified customer
OUTBACK WAY Mt. Buller - Hans Griums Memorial Trip
Dear mates form 4WD Hire Company.
Iain Romanes (Scotland) and I Johannes Klien (Austria),
want to thank you so much for providing us by a very solid and reliable TOYOTA Land cruiser PRADO 4WD car,
supplied with excellent tyres, especially when it comes to drive on outback roads like OUTBACK WAY.
The longest Shortcut with some well worth detours.
All the way across awesome AUSTRALIA, from the East Coast of Cairns to the West Coast of Perth,
the car had no single issue over the 5.500km we had travelled and was very comfortable to drive even on gravel roads.
The fuel range extended diesel-tank and the fridge in the back of the car were extremely useful.
Same as the camping equipment. Handling the payments and bond was easy. ...Read more
1 comment
Brand Manager A.Australian 4WD Hire
Thank you very much Johannes and Iain! It was a pleasure hiring to you and we are very pleased to hear your trip across the centre was a successful one. We look forward to assisting on your next 4WD adventure and we wish you all the best! Take Care.
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Review collected in partnership with Australian 4WD Hire
- Verified customer
Disappointing
Pre-sales support was good, however they clearly have a policy of ensuring you don't get your bond back. They record your speed every 60 seconds, and then if you exceed the speed limit they threaten you with police action unless you pay a 'fee'.
Won't ever use them again.
1 comment
Brand Manager A.Australian 4WD Hire
This post is entirely misleading.
The fact is we have never charged a customer for speeding, this is the job of the Police, and we have no authority to issue speeding fines.... Read more
Now, if a customer has been found to be high range speeding, over long distances for an excessive amount of time, this can cause damage to the vehicle that is not a regular wear and tear and a customer may be charged for this damage. In this case, the driving report will be supplied to the customer as a piece of evidence, however in no way have we ever charged a customer simply for exceeding the speed limit. Whilst we believe this review was left purely as a means to damage the reputation of our company and mislead potential customers. if you have in fact hired from us and charges did apply post-hire, we would have clearly advised you it was for actual damage caused by your driving behavior and all evidence would have been supplied to you. We suggest any customer reading this take note of the extremely vague nature of the statements, and the complete lack of any details that could give some validity to their remarks. The fact is, we have never had such a policy as suggested in this persons review and would be happy to discuss this with any interested party.Similar opinion? Write a review on ieatwords.com.au!
- Verified customer
Perfect service! Perfect car!
The service and all communication were excellent, all questions were answered very fast and satisfying! All persons working for this company were very friendly and very obliging.
All payments and also security bond handling were very easy, there weren't any problems. Security bond was payed back very fast.
The vehicle we booked - a Toyota Land Cruiser Prado - was in a perfect condition and it was very reliable all the times, no faults, problems or issues. The roof top tent, annexe, chairs, table and all other additional camping gear and recover...Read more
1 comment
Brand Manager A.Australian 4WD Hire
Thank you very much Juergen. It is great to hear that you enjoyed your trip and that the vehicle and equipment were well suited to your needs. We look forward to assisting on your next 4WD adventure!
Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Australian 4WD Hire
Find out how Australian 4WD Hire compares to other Car Hire Services
Know better, choose better.
StephenLSydney, NSW
- Verified customer
The perfect vehicle for the ultimate outback adventure!
The entire process from the second we booked to returning our car was excellent customer service, quick responses and perfectly smooth from beginning to end. The security bond was super easy to manage and returned quickly aswell. But the best part about it was the car itself. We had a bush camper large GT with EVERYTHING included that you could possibly need. We drove from Sydney to Broome and enjoyed every KM of the 8000 we did in this awesome car! Can't recommend them enough to explore Australia the way its meant to be done! Thankyou!
1 comment
Brand Manager A.Australian 4WD Hire
Thank you Stephen, We are very pleased to hear that we were able to make your holiday possible and that the vehicle and equipment were well suited to your needs.
We are very glad that you would be hap... Read more
Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Australian 4WD Hire
- Verified customer
Great car great service
Me and my brother hired the car to go from Adelaide up to Darwin. We had an fantastic time! The car is great, everything you need is included and the 4WD gave us excess to nice off-road tracks and highlights we could not have done with a normal car. I can highly recommend this company for anyone who what’s to go out and explore Australia in a 4WD!
1 comment
Brand Manager A.Australian 4WD Hire
Thank you very much for your review Mayane. It is great to hear that you enjoyed your trip and that the vehicle and equipment were well suited to your needs. We look forward to assisting on your next 4WD adventure
Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Australian 4WD Hire
- Verified customer
Perfect for a 3 weeks road trip along the western coastline.
We can’t complain about anything. The customer service was outstanding and from booking to pick up to return everything went well. We would definitely book again via Australian 4WD Hire and recommend to rent a 4WD to explore the hidden gems of the Western Australia area.
1 comment
Brand Manager A.Australian 4WD Hire
Thank you Miriam! We are very please you enjoyed your trip, and it is wonderful to hear that the vehicle and equipment suited your needs! We certainly appreciate your business and support and look for... Read more
ward to seein you again for your next 4WD adventure!Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Australian 4WD Hire
EBllSydney, NSW
- Verified customer
Great 4wd trip!
Perfect 4wd car well equiped with all needs! Brought Toyota Prado from Adelaide to Darwin, great cruiser. Rooftop tent and fridge makes it super easy to camp in remote areas. Proper offroad track tyres for 4wd-ing. Easy pick up and drop off with friendly and helpful staff.
1 comment
Brand Manager A.Australian 4WD Hire
Thank you very much, we are very glad you enjoyed your hire and look forward to assisting on your next 4WD adventure!
Similar opinion? Write a review on ieatwords.com.au!
AngelLinaresSydney, NSW
- Verified customer
Amazing 4wd rental experience
Good customer service in pick-up and return. Great value. Rented vehicle in perfect working condition and well maintained. Includes contained but more that enough recovery kit for prudent and careful use of the car. Rented a Jeep Wrangler Sport and enjoyed it on Fraser Island. Will rent with them if I go back to QLD.
1 comment
Brand Manager A.Australian 4WD Hire
Thank you Angel, we are very glad you enjoyed your trip and that the vehicle was well suited to your needs.
We take pride on our service and are very glad to hear that it was up to scratch.
We appreci... Read more
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Review collected in partnership with Australian 4WD Hire
ChloeAMetropolitan Adelaide, SA
- Verified customer
A real aussie adventure!
We’ve just had a great family holiday travelling down the south west coast with a brilliant 4WD from Australian 4WD hire. Everything has been handled professionally and friendly, from the quote to the return of the vehicle. EVERYTHING we needed was included and the benefits of hiring a 4WD whilst travelling Australia are plentiful. I will definitely be using these guys for any future travelling plans!
1 comment
Brand Manager A.Australian 4WD Hire
Hello Chloe,
We are very glad that you enjoyed your hire and that the vehicle and equipment were well suited to your needs.
It is always great to hear that customers want to return for another trip a... Read more
Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Australian 4WD Hire
Find out how Australian 4WD Hire compares to other Car Hire Services
Know better, choose better.
- Verified customer
Toyota FJ great hire!
Picked-up the car in Rothwell, personnel where very easy going and 100% correct from pick up to delivery the car back. Bond returned in 2 days. Toyota FJ Cruser: 100% the car we wanted, did 8000Km including the Oodnadatta & Birdsville track and Mareenie loop. love to hire from you again in time.
1 comment
Brand Manager A.Australian 4WD Hire
Thank You Timo, we are very glad you enjoyed your trip! We look forward to assisting you on your next trip!
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Review collected in partnership with Australian 4WD Hire
- Verified customer
A lifetime adventure!
Rented a 4wd for my 25-day road trip.
Excellent customer service starting from the quotation to the pick up and drop off of the car.
Easy to get in touch even while you're travelling.
Bond back in 2 days after drop off.
Excellent Toyota Prado: never had a problem during my 8,500 kms road trip
Equipment in perfect condition and very useful.
I can only recommend AUSTRALIAN 4WD HIRE.
1 comment
Brand Manager A.Australian 4WD Hire
Hello Leonardo, Thank you very much for your kind review, we are very pleased that you enjoyed your trip and look forward to assisting you on your next 4WD adventure!
Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Australian 4WD Hire
- Verified customer
Fantastic vehicle for our trip
We had a very successful experience hiring through Australian 4WD.
The customer service was polite and efficient. We had to extend the booking twice and this was done quickly and easily.
Payments were fast and well-handled.
We received the same vehicle that we booked. We were extremely happy with the quality of the car.
We used the vehicle for a 12 day road trip around Western Australia including some light off-roading. The car handled everything with ease and style.
1 comment
Brand Manager A.Australian 4WD Hire
Thank you very much for your review Lucy. It is great to hear that you enjoyed your trip and that the vehicle and equipment were well suited to your needs. We look forward to assisting on your next 4WD adventure
Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Australian 4WD Hire
GarySydney, NSW
- Verified customer
Christmas camping mad great by 4WD
We had a great time over the Christmas break all made better with the 4x4 supplied by Australian 4WD Hire as this enabled us to push our adventure further.
We spent our time around Port Stephens exploring remote beaches and the sand dunes of Shackleton beach.
See enclosed pictures.
We would happily rent again.
1 comment
Brand Manager A.Australian 4WD Hire
Thank you Gary! We are very happy that you have enjoyed your hire and that the vehicle and equipment were all well suited to your needs. We appreciate your business and support and look forward to assisting you on your next 4WD holiday!!
Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Australian 4WD Hire
AndrewHSouth East Queensland, QLD
- Verified customer
An Amazing Adventure
I planned a road trip with my dog Zephyr from Brisbane into the QLD outback. I picked up the Toyota Hilux with the roof top tent from Australian 4WD Hire in Rothwell. The guy I dealt with was very friendly and gave me a lot of his time.
The car was a joy to drive on and off road, its a Hilux, you can't get much better!
The rooftop tent was incredibly easy to set up and they supplied a table, chairs and a gas cooker.
No issues throughout the whole trip and would happily use their services in the future.
1 comment
Brand Manager A.Australian 4WD Hire
Andrew, we are very pleased that you and Zephyr had a wonderful trip. It is great to hear that Tony in Brisbane provided you with top notch service and the vehicle and equipment suited you well for yo... Read more
ur entire trip. We certainly look forward to helping you on your next adventure so don't hesitate to get in touch. All the best!Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Australian 4WD Hire
Questions & Answers
N Jacobsasked
what is their new email adress or website?
im still owed 1500 in bond..
3 answers
You'll find all new contact information on www.explore4wdhire.com.au
I really hope this helps you and others, but i may doubt it.
They are off the charts these guys! Trading insolvent !
Hi,
Check out the page Hans mentioned.
Hope it helps. It seems also pending on when you hired / payed bond and to which account.
Conor O.asked
Is this company still operating, ieatwords appears to think you are not? Your website is offline, your email address doesnt work but you are still posting 5 star reviews but not answering customer questions?
1 answer
The company changed its website to Explore4wdhire.com.au. As of today the phone number is disconnected. I rang to ask them about my deposit return. The ABN is the same, 638025911. The ASIC website shows the owner as Mahesh Thakur. The registered address is '1605', 530 Little Collins Street, Melbourne which is a mens tailor who knows nothing about the business. Product Review is doing a disservice allowing these 5 star ratings through given the overwhelming evidence that the company is not trading and owes over $300,000 in bond payments to customers.
Annie McDonnellasked
Is your company still running as I have booked a car in Broome in May and paid a deposit..
Annie
13 answers
Have you tried contacting the agent in Broome to see what they say?
I would honestly try to get your money back and rent off a different company.
Don’t pay them a further cent
The new company is corrupt and Probly a family member from previous owner
They have ripped off countless people
They owe us over 8 k
Our car was a lemon and we still paid 3 k for the hire
Also they have not repaid our 5 k in bond
A total ripoff business
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Brand Manager A.Australian 4WD Hire
Thank you so much Claire! It is great to hear you had an awesome trip and that the vehicle and equipment were well suited to your needs. We pride ourselves on giving people the opportunity to see the ... Read more
beautiful places Australia has to offer, at an affordable price. We sincerely appreciate your business and support and look forward to assisting on your next 4WD adventure!!