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Reviews

4.4

478 reviews
5
(372)
4
(36)
3
(12)
2
(10)
1
(48)
  • Product Quality
    4.6 (302)
  • Return Claim MadeYes (37) · No (322)
  • Shipping
    4.6 (217)
  • Customer Service
    4.2 (13)
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Reviewer Photos & Videos

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Ensuite Tent

published

Product as shown seems well made have not used as yet looking forward to it though. It came well packed for postage and the contents in the box at first glance look as fitting to my vehicle will be a breeze. My first overall look gives me great satisfaction that this product will make me a very happy customer of Australian Direct and in the future.



Review collected in partnership with Australian Direct

Awesome Product.

published

Absolutely amazing product and great service. Purchased the 160w Solar Panel and mppt regulator. Product arrived very quickly even at Christmas rush period. Would recommend to all of my family and friends. Product is great quality and works great. Thank you very much Australian Direct, your products really do KICKASS!

1 comment
Australian Direct
Klaeton S.Australian Direct

Thanks for the awesome review Helena!



Review collected in partnership with Australian Direct

Alan Gregor

Alan GregorPerth, WA

Ideal camping companions!

published

Over time I have purchased many items from Australian Direct. These items include deep cycle batteries, battery chargers and the many items that connect these items to everything else making them functional. All items have been delivered intact and in a timely manner and are still functioning beyond expectation years later!

1 comment
Australian Direct
Klaeton S.Australian Direct

Thanks Alan!



Review collected in partnership with Australian Direct

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Great fridge

published

Very Quick delivery we bought the 75 litre dual zone awesome fridge although just after we bought it they dropped in price $200 but a great fridge never the less

Review collected in partnership with Australian Direct

Big trev

Big trevSydney, NSW

  • 2 reviews

Warranty claim

published

Fridge warranty instead of a simple 5min call i had a week of 1 email a day to sort it out missed out on holidays with family to only get the fridge back after new year with missing screws very disappointed

TUB324

TUB324Perth, WA

Better than expected

published

Purchased the 20amp 8 stage charger for the camper trailer to replace the cheap & nasty Chinese unit that was installed. Haven’t looked back - knowing I have a fully supported brand

Review collected in partnership with Australian Direct

Gary Matthews

Gary MatthewsFar North Queensland, QLD

Good

published

I placed My order on a Sunday & it was delivered to CNS on the Wednesday, amazing & great in this case so I had time to fit it before the weekend !

Review collected in partnership with Australian Direct

Wayne Randell

Wayne RandellSydney Surrounds, NSW

  • 4 reviews

great company

published

i had a warranty situation and australian direct fixed it no worries sent out replacement item couldnt be happier even over xmas time job well done will be buying more

1 comment
Australian Direct
Klaeton S.Australian Direct

Thanks for the awesome review Wayne!

Eileen Lee

Eileen LeePerth, WA

good product, good service, prompt delivery.

published

Have found KickAss products to be excellent quality, service excellent, prompt delivery, competitively priced products work as promised.

Highly recommended I would buy form Australian Direct Online Store any day anytime.

Ted

Review collected in partnership with Australian Direct

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Fantastic website

published

The website has been so user friendly and I love the vids, they have helped me enormously with finding what I need for my set up and understanding exactly why.
Thank you

1 comment
Australian Direct
Klaeton S.Australian Direct

Thanks Scott!

Review collected in partnership with Australian Direct

Huge fridge freezer 100lt

published

A well priced well designed fridge & slide. It has features like phone app that many others don't. Would be happy to recommend to friends & family. Great delivery & communication. Site shop very good with good product descriptions.

1 comment
Australian Direct
Klaeton S.Australian Direct

Thanks for the review Ian!

Review collected in partnership with Australian Direct

Multiple Purchases with problems

published

I have bought a couple of the hot water systems and they are fine but the 12 volt pumps have been nothing but trouble. I contacted supplier to get a replacement but they did not follow up and I was stuck with a faulty pump. I am very busy and do not have time to keep chasing so I gave up trying. I have since bought another pump, another brand and another supplier with no problems - sorry Kickass but you need to pick up your game.

1 comment
Australian Direct
Klaeton S.Australian Direct

Review collected in partnership with Australian Direct

Jim Rawlinson

Jim RawlinsonWide Bay-Burnett, QLD

Great Products

published

High quality products along with great service. Prompt delivery of items. Dual battery items worked perfectly and was easy to install.
Kickass 12V 7 AMP - 8 Stage auto Battery Charger is a great asset for the workshop.

1 comment
Australian Direct
Klaeton S.Australian Direct

Hey Jim! Thanks for the awesome review mate :)

Review collected in partnership with Australian Direct

mark russell

mark russellPerth, WA

  • 2 reviews

Camping shower

published

Great shower works well easy to use strong quick to pack up fits great on the back of my canopy Would recommend this shower screen to everyone and it’s a great price

1 comment
Australian Direct
Klaeton S.Australian Direct

Hey Mark, glad to hear you love it as much as we do!

Review collected in partnership with Australian Direct

Chad

Chad

  • 2 reviews

Dual Battery

published

Great dual battery system for the Ram so many options as it is portable. Will use it during power blackouts and outages in combination with our generator. Easy to set up Highly recommended.

Review collected in partnership with Australian Direct

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Justin Fallins

Justin FallinsHunter Region, NSW

Kickass shower tent, hot water unit and 6L water pump

published

Fantastic unit, I struggled a little bit at first to understand how it kicked over but the guys at Australian Direct were so patient with me and walked me through it. After getting it all set up properly and trialling it for a week and a half trip I can highly recommend this product, fantastic to have a nice hot shower at the end of a camping day.

1 comment
Australian Direct
Klaeton S.Australian Direct

Hey Justin! Thanks for the awesome review :) we agree, nothing better than a hot shower!

Review collected in partnership with Australian Direct

Shannon

ShannonPerth, WA

Great example of a modern shopping experience.

published

Please keep going with product videos, these are the key to understanding what you are buying. I bought and installed the Kickass DCDC charger and have been very happy with its performance.

Review collected in partnership with Australian Direct

Tim Anderson

Tim AndersonRichmond-Tweed, NSW

Best site I've used.

published

Site is easy to navigate. Even easier to order through. Will definitely be using this site to order more products through. Massive well done to the team at aussie direct

Review collected in partnership with Australian Direct

Larry Morriss

Larry MorrissGreater Melbourne (Outer), VIC

Great service and great product

published

The product I recieved was timely and of great quality. Very good company to deal with and have no hesitation in recommending. Product bought was 160w portable solar panel and does the job better than I expected

Review collected in partnership with Australian Direct

chris phillpot

chris phillpotMurray Region, NSW

works extremely well

published

bought some asics gel runners. fit perfect, price fantastic, colour exact, delivery fast 3 day turn around so I am a very happy customer I absolutely recommend this service to anyone

Review collected in partnership with Australian Direct

Page 4 of 24
See all Australian Direct reviews

Questions & Answers

Wayne

Wayneasked

Australian Direct

Ok, I have contacted 'Home Of 12v", I have explained my situation and the issues I am having, they have told me that it sounds like a FAULTY SOLAR REGULATOR, and the lid needs to be sent back to you for replacement under warranty. I have tried calling again, but as usual, there is no answer. There is still no reply to my emails, even after supplying you with the video you requested. I have posted this here, as I feel it gets a better chance of being seen. If I don't hear from you shortly, I will be taking it further. Regards Wayne.

2 answers
Sthnguy
Sthnguy

Welcome to the club of disgruntled consumers of the Kickass branded dc-dc charger Wayne....
Be prepared for a sticker for postage and a full refund...

Wayne
Wayne

Yep they sent the print out today, going to post tomorrow. Is this a common thing? Very DISSAPOINTED, hope I get a working replacement

Wayne H

Wayne Hasked

Australian Direct

Using solar panel charging Is there a way of wiring to the crank battery so it can also be charged by solar after the auxiliary battery is fully charged through the dc to dc charger?

3 answers
Australian Direct
Klaeton S.Australian Direct

Hi Wayne, unfortunately the only way to do this is to swap the input and output Anderson plugs over so that the DCDC charger will output the solar charge to your main battery. There is no way to get the DCDC to automatically charge the start battery once the secondary battery, you will need to change it over manually. Remember you will also need to change the battery mode on the charger to the appropriate mode to suit your start battery.

Wayne H
Wayne H

Thanks for a quick response. What I was thinking of putting in a double anderson plug at the solar input of my Kickass DC to DC charger which is in the back of my Pajero and running a wire from the double anderson plug to the crank battery and installing a solar charge controller close to the crank battery. I 'm sick of both batteries loosing charge very quickly due to all the computer stuff running in the background 24/7. Why I want to do this is because I cut a hole in my caravan carport roof above it's solar panel and replaced it with clear Poly Carbon. Never had to worry about the caravan battery again while in storage.I would like to do likewise with the Pajero carport roof. Maybe its something that Australian Direct can look into? HAPPY TO LISTEN TO ANY IDEAS.

Australian Direct
Klaeton S.Australian Direct

Unfortunately splitting the output from your solar and running to both the DCDC charger and a separate solar regulator won't work, as the two charger units will confuse each other. If you're only going to be charging from solar, what you could do is have a 2-way change over switch on the output of your DCDC charger, and run one of the outputs from the changeover to your aux battery and the other to your start battery. That way you can switch the output over easily to charge whichever battery you need, whilst changing the battery mode on the charger of course. For this to work you will also need to put an isolator switch on the alternator input cable from your start battery, otherwise the heightened voltage from the solar charge will flow back through the alternator input and trigger alternator charging. You would be best off speaking to an auto-electrician to come up with the best way to do this.

Alan A.

Alan A.asked

Australian Direct

I have just set up my kickass 12v-12v charger with batt box and have sola panel hooked up to it the charger led flashes for about 14 times then goes out for awhile then flashes again is this normal

1 answer
Australian Direct
Klaeton S.Australian Direct

Hi Alan, in order to fix this, you will need to reset the unit. To do so, remove all inputs and outputs from the charger so that it is completely disconnected, wait about 30 seconds and reconnect the unit to your system. This will reset the charger and should fix the issue. If you continue to have dramas, please give us a call on 07 3123 4715 and we can assist further.

Get an answer from our members and Australian Direct representatives

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