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Reviews

3.4

18 reviews
5
(10)
4
(1)
3
(0)
2
(1)
1
(6)
  • Product Quality
    3.3 (10)
  • Return Claim MadeYes (0) · No (9)
  • Customer Service
    3.5 (11)
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Mark

MarkSydney, NSW

An investment to my skin!!

published

I’ve never felt so confident in my own skin! Australian skin clinic at parramatta have done a great job! I love their staff and services, they’re all so friendly and give great advice.



Customer Service
Product Quality
Store LocationParramatta
TreatmentsSkin Treatments
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1 comment
Australian Skin Clinics
Customer Support T.Australian Skin Clinics

Hi Mark, thank you so much for this fantastic review!

Crystal

CrystalSydney, NSW

  • 2 reviews

Great service

published

The staff at Australian Skin Clinics at Parramatta are experienced, friendly and always happy to help. I love their advice and the products sold in store. Highly recommend visiting the store yourself.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationParramatta
TreatmentsSkin Treatments
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1 comment
Australian Skin Clinics
Customer Support T.Australian Skin Clinics

Thank you for the wonderful feedback Crystal!



Amazing

published

Australian skin clinics in Parramatta did an A-zyme peel on me and after a few days, my skin was glowing and it felt amazing! Would highly recommend going and getting one done.

Customer Service
Product Quality
Store LocationParramatta
TreatmentsSkin Treatments
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1 comment
Australian Skin Clinics
Customer Support T.Australian Skin Clinics

Thank you so much for this awesome review Angelina!

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My skin loves it

published

Great treatments, always freshens and improves my skin. Can’t live without it. The vitamin A peel is my favourite. And I’ve just tried high performance micro. The staff are always very friendly and professional. I never have facial treatments anywhere else

1 comment
Australian Skin Clinics
Customer Support T.Australian Skin Clinics

Thank you for this great feedback Pooja!

Great service

published

The girls at Parramatta are so amazing! They were so helpful and thorough with my skin consultation and my technicians knowledge was incredible, my skin has never felt better! Would definitely recommend.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationParramatta
TreatmentsSkin Treatments
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1 comment
Australian Skin Clinics
Customer Support T.Australian Skin Clinics

Thanks Violet! We really appreciate your feedback!

Exceptional service -Australian skin clinics Parramatta

published

Outstanding reliable service.
Reminders of appointments.
I have been a few times and experience a great service and expectation.
Attention to detail and would highly recommend Anila and the team !

Customer Service
Product Quality
Return Claim MadeNo
Store LocationAustralian skin clinics Parramatta
TreatmentsHair Removal
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1 comment
Australian Skin Clinics
Customer Support T.Australian Skin Clinics

Hi Andrew, thank you so much for this fantastic feedbcak! Kind Regards, Australian Skin Clinics

Hayley

HayleySydney, NSW

Don't go here for injections!!

published

I went here for neck line fillers, and it was horrendous! DONT DO IT- GO TO A QUALIFIED DR!!
The nurse informed me it will heal in about 2 weeks (as it was very lumpy)- 6 weeks later after going in weekly with concerns over the lumps and being told "it will go down in time" I asked for her to dissolve. Money wasted, every time I came in I felt like a nuisance- because they made me feel like it.
My neck lines are still not the same.

Mind you, the nurse had to get permission via video chat from a DR to be able to proceed with the procedure???
Be careful with injecting anything into your face, do your research and go to a DR!!

TreatmentsInjectables
1 comment
Australian Skin Clinics
Customer Support T.Australian Skin Clinics
Miss jane

Miss janeHunter Region, NSW

  • 2 reviews

Kirstin - Nurse at Greenhills Australian Skin Clinic

published

Kirstin was my injector and she was awesome- her aseptic technique to reduce infection was impeccable, her constant rechecking of product and dose was very reassuring and the result was the best I have ever had. She was professional, friendly, knew the product and answered all the questions I had and i have recommended her to many work colleagues - the best

Customer Service
Product Quality
Return Claim MadeNo
Store LocationGreenhills
TreatmentsInjectables
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1 comment
Australian Skin Clinics
Customer Support T.Australian Skin Clinics

Hi Miss Jane, thank you so much for this wonderful review, we're so glad to hear that Kirstin looked after you! Kind Regards, Australian Skin Clinics

TAW

TAW

  • 2 reviews

Rude stealers

published

Took money for a appointment that I was unable to attend and are rude and unhelpful. They give false information when booking, then tell you that the procedure doesn’t actually help certain things once you have paid a package.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationTweed heads
TreatmentsSkin Treatments
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1 comment
Australian Skin Clinics
Customer Support T.Australian Skin Clinics
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Greenhills East Maitland Store Closure - DO NOT TRUST - BE WARNED

published
Customer Service
Product Quality
Return Claim MadeNo
Store LocationGreenhills (East Maitland)
TreatmentsSkin Treatments
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1 comment
Australian Skin Clinics
Customer Support T.Australian Skin Clinics
Sue

SueSydney, NSW

  • 9 reviews

This is the best antiaging treatment!!!! Anti wrinkle injection

published
TreatmentsInjectables
1 comment
Australian Skin Clinics
Customer Support T.Australian Skin Clinics

Hi Sue, thank you for the honest review and feedback! We love to hear that you are seeing great results so far! Kind Regards, Australian Skin Clinics

misinformed of price

published

I went in on April 2nd, 2022 without an appointment as I was a tourist looking for a place to get a facial. The lady at the counter recommended the microdermabrasion and LED light. Got the appointment for an hour and a half later. Treatment was ok. I asked the lady what the benefits of LED light were and she seemed to be talking in circles and not really knowing. When it was time to pay, I was quoted a different price. So I mentioned that when I made the appointment, I was told a cheaper price and now they were overcharging me. The lady argued back, wouldn't admit her mistake. But the other lady managed to get me the cheaper price. But honestly, I felt it was a waste of my money. Don't see any difference at all. Wasted A$179.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationPitt St Mall
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1 comment
Australian Skin Clinics
Customer Support T.Australian Skin Clinics
  • NSW
  • Verified customer

I would definitely recommend the others to come here!! (Westfield Sydney)

published

It’s the greatest day of my entire week ever! I just had an awful week lately and once I came for the treatment they just make my day I would give them 10/10 stars! The treatment went really great and I have a bit of a girl talk and also a discount that I needed lol. Anyway they’re the nicest and the loveliest dermatologist ever xoxo

Customer Service
Return Claim MadeNo
Store LocationWestfield Sydney
TreatmentsHair Removal
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1 comment
Australian Skin Clinics
Customer Support T.Australian Skin Clinics

Hi Clareysta, thank you so much for this glowing review!

SSA

SSASydney, NSW

  • NSW
  • Verified customer

Burnt my face and underarms badly

published
Customer Service
Product Quality
Return Claim MadeNo
Store LocationHornsby
TreatmentsHair Removal
See all answers
3 comments
Australian Skin Clinics
Customer Support T.Australian Skin Clinics
SSA
SSA

I have sent an email to the above address with pictures and contact details

Australian Skin Clinics
Customer Support T.Australian Skin Clinics

Thank you, we have received your email and will be following up as a matter of urgency.

Ajade

AjadeSYdney

  • 4 reviews

Lovely staff & experience

published

I visit the Wetherill Park location and each and every time the experience meets my expectations- staff are always polite, helpful and friendly and most importantly very informative about the treatment I get done.
Always leaving as a happy customer!

1 comment
Australian Skin Clinics
Customer Support T.Australian Skin Clinics

Hi Ajade, thank you so much for this lovely feedback. We're so glad to hear that you find your treatments with us informative and helpful. We hope to see you again soon! Kind Regards, Australian Skin Clinics

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Emma

Emma

  • 2 reviews

Awesome results at Warringah mall

published

I have had 3 treatments of the cryo fat freezing and I have had amazing results I couldn't be happier, the treatments didn't hurt and there was no downtime. The girls at the clinic are all so profesional and experienced.

1 comment
Australian Skin Clinics
Customer Support T.Australian Skin Clinics
Rabbit

RabbitAshfield

No consistency

published

Good:
Latest machines.
Clean and hygienic practice.
Good customer service until you face any problems that they don’t like to hear.

Bad:
Price is a bit high.
Price Match guarantee is not true: I had an experience when they refused to do a price match even though the competitor was within 30km zone as per their own policy.
When you complain, they don’t care - they don’t respond to your complaints because they don’t seem to care or ready to listen to your problems.
Appointment can be doubled up.
Inconvenient - not enough number of practices.

1 comment
Australian Skin Clinics
Customer Support T.Australian Skin Clinics
Online shopper

Online shopperSydney

  • 2 reviews

I used to have great respect for the brand

published
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