Read also:
the plumbing and gas guys reviews ariston lff 8m 122 aus bauhn 55 inch 4k tv aldi reviews omega stainless steel freestanding dishwasher odw702xb kmart semi automatic coffee machineAustralian Skin Clinics - QLD
MarieSouth East Queensland, QLD
- QLD
- Verified customer
Microneedling Ruined my skin
I went in with flawless skin and had microneedling - if your considering this treatment be careful - my flawless skin now has a texture like an orange and I have scarring on my forehead and around my mouth - this is six days after treatment and following the post treatment process. It was also very painful and uncomfortable for four days - like I had very bad sunburn for four days - or my skin had been burnt - I was not expecting that - I was just advised of peeling and tightness. I am so depressed - and just hope my skin heals. They were push...Read more
ing me to buy more treatments but glad I said no to that - I would never go back to this clinic again - they should have warned me more about the side effects and if I thought I was going to have scarring I would never have done it - what is the point of this?
1 comment
Similar opinion? Write a review on ieatwords.com.au!
First time Botox at Carindale and terrific results!
I wanted to get botox at age 52 and decided I didn't like the Nicole Kidman frozen forehead look and explained this to the Clinic nurse . Nothing much happened until around two weeks and noticeable frown lines and also opened up my eyes a bit as well . On my 2nd consultation she topped up the area and I was surprised how quick the procedure was. I went to my mothers place and she was anti botox and she couldn't tell I had it done. I said mum I had botox and she said, well you're looking healthy but I didn't know. Very happy with this and will definitely be coming back.
1 comment
Customer Support T.Australian Skin Clinics
Hi Mish, we're so glad to hear you are happy with your treatment results and service at Australian Skin Clinics Carindale! Thank you for leaving such a wonderful review. Kind Regards, Australian Skin Clinics
Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
AndieBribie island
North lakes store
Very happy with this place. Great service, very friendly and professional staff. Staff are knowledgeable and big in care and safety. Well priced. Will continue to go there for more services.
1 comment
Customer Support T.Australian Skin Clinics
Hi Andie, thank you so much for this lovely review!
Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Find out how Australian Skin Clinics - QLD compares to other Physical Shops
Know better, choose better.
DianaSouth East Queensland, QLD
- 5 reviews
North lakes Westfield Clinic - Received third degree burns beware!
Be warned! I received third degree burns at this clinic. They do not have consultant skin specialists and are fully run by technicians who may not understand radio biology to prevent such accidents from happening. After I was badly burnt I was told this is very normal and some clients get hot spots during treatments. I could not believe how terrible is this place with such a poor and unsafe attitude towards lasers. To top this I was treated unprofessionally by another staff. Wanted to leave as a result and was asked to sign a waiver saying you ...Read more
basically give this clinic rights to do what ever they want without being held liable. Absolutely disappointing. Not worth risking your skin. Also do not trust the positive reviews entirely. You are essentially forced to write a good review in exchange of a free microdermabrasion. Just pathetic!1 comment
Customer Support T.Australian Skin Clinics
Hi Diana, we are so sorry to receive this feedback and would like to investigate further. We would like to reassure you that all of our laser technicians are laser safety certified (or equivalent) and... Read more
trained to the strictest standards in Australia. Can you please email us at [email protected] with your full name and concerns so that we are able to follow up with the management team at our Northlakes clinic. Kind Regards, Australian Skin ClinicsSimilar opinion? Write a review on ieatwords.com.au!
Alejandra RiachiSouth East Queensland, QLD
Newmarket Clinic Closure without warning
The Clinic at Newmarket has unexpectedly closed without warning. I only received an SMS saying the clinic is closed until further notice 2 weeks ago. I have no received any further communication. It seems they have only been communicating with some clients not everyone which I found disrespectful. There has no been offered for a refund. I have paid for 12 treatments and had only had one treatment done. This is absolutely shameful behavior. I am fighting for my money back, as it looks that they are stealing my money.
2 comments
Customer Support T.Australian Skin Clinics
Hi Alejandra, Thank you for reaching out and I am sorry to hear that you haven’t received any of our recent communication to clients. All clients were sent both email and SMS to advise them, however i... Read more
f you are not subscribed to our marketing list, this may be why you did not receive the communication. We understand your frustration but can assure you that Australian Skin Clinics head office has not forgotten about you and finding a resolution for our Newmarket clients is our utmost priority. For more information on the temporary closure and your options please contact our head office support team on 0755090000. Yours sincerely, Australian Skin Clinics Master FranchiseI believe you should be communicating with ALL of your clients regardless of whether they are subscribe or not on your marketing list.
It seems you really don't understand the frustration of your cl... Read more
ients as you keep providing the same answer to all of them. This whole situation is absolutely disgraceful. Australian Skin Clinics is now keeping my money and not providing the services that I have paid for.Similar opinion? Write a review on ieatwords.com.au!
Donna TSouth East Queensland, QLD
Newmarket clinic closure
I can’t believe this place just shuts down and their only option for customers is travelling an hour and a half to get any pre-paid procedures on the Gold Coast. This can’t be legal. And why are they closing? Dodgy!
1 comment
Customer Support T.Australian Skin Clinics
Hi Donna,
We understand your frustration but can assure you that Australian Skin Clinics head office has not forgotten about you and finding a resolution for our Newmarket clients is our utmost prio... Read more
rity. The Franchisee of Australian Skin Clinics Newmarket closed the clinic unexpectedly, without prior knowledge to us and unfortunately, due to the legalities, this process was out of our control. The offer to continue treatments at our Bundall corporate store is only a temporary solution and we are still working hard to reopen the Newmarket clinic as soon as possible. We sincerely apologise for the inconvenience caused and appreciate your patience with our team during this time. All clients will be notified as soon as the opening date is secured.Similar opinion? Write a review on ieatwords.com.au!
Anti-wrinkle
I bought an anti-wrinkle treatment for 2 areas (forehead and frown lines), paying 288, 75. The procedure was performed on 19/07/19. 15 days after the procedure (near August 5) I returned to the clinic for a review of the procedure and the nurse found that I needed a touch up on the forehead area. I was also going to apply it to the lateral area of the eyes. That day I could not perform the procedures because I was not feeling well and the nurse herself said that it was better not to perform the procedure at that time. I asked if I could d...Read more
o it the next day. The nurse informed that she would be on vacation and would only return after 15 days. When she returned to the clinic after her vacation, she had no available time, and I rescheduled the appointment to 9/2. Again that day I could not go to the appointment and made the cancellation because I passed a job interview and began training for the new job. Today, 9/14 I returned to the office to perform brow retouching and lateral eye procedures and was informed by the nurse that I would have to pay more than 550 to redo the entire procedure. I was incredulous with the nurse's indifference and the amount charged, given that the site value for 3 areas is between 449-499. Not to mention that after the procedure I noticed that some lines of expression that did not exist before. Therefore, I advise you not to do this procedure in this clinic, since it lasted less than 2 months and the nurse's care.1 comment
Customer Support T.Australian Skin Clinics
Hi Paula, we're sorry to hear of your experience so far. We take your feedback seriously and have passed this along to the Helensvale management team for immediate review and follow up. Kind Regards, Australian Skin Clinics
Similar opinion? Write a review on ieatwords.com.au!
Deb
- 2 reviews
Lovely staff and good treatments
I just feel regarding skin products that the less added ingredients that are not any benefit to the skin and which some people may get an irritation from for example perfume or fragrance, should be left out and perhaps a more natural kind of preservative, should there be one, perhaps made from essential oils could be used. I know that the smell of a product can be attractive to some people and the reason why they may purchase it, but myself, it is a deterrent and I would prefer no smell at all, or a fragrance that is derived from a more natural source. With many treatments it is necessary to purchase skin products to enhance the treatment.
Similar opinion? Write a review on ieatwords.com.au!
ROZI
- 4 reviews
Great service
Good friendly service at Bulimba store.
Wide range of services - and most of the staff are 'people-people' and really care. They are trained to get good results and I have always been happy with the result
1 comment
Customer Support T.Australian Skin Clinics
Hi Rozi, thank you so much for this wonderful review!
Similar opinion? Write a review on ieatwords.com.au!
Find out how Australian Skin Clinics - QLD compares to other Physical Shops
Know better, choose better.
Black eyeSouth East Queensland, QLD
- 2 reviews
Avoid Brisbane MacArthur Central-not experienced in injectables! Received a complete black eye without any apology.
I didn’t want to write this review but after numerous emails and photos sent, and a call to the Manager, I have had zero apologies for the black eye that developed after crows feet injectables. I strongly feel the Injector was fresh out of completing her course and inexperienced. I walked out $158 later ($300 in total for the services) and literally an orange flavoured ‘Zupper Dooper’ to hold on my eye to avoid further discolouration. Not a proud bus ride home. Over three days my eye grew blacker and bruised. It’s taken 2 weeks to go away with ...Read more
lots of concealer as cover up. When I emailed photos and spoke to the Manager she told me she had to talk with the consultant and get back to me. I have heard nothing. I understand some bruising may appear but the other eye was fine and all other experiences at Bulimba clinic have been without any issues. I will never go back to MacArthur Central clinic for both capability and customer service reason. Highly disappointed.1 comment
Customer Support T.Australian Skin Clinics
Hi, we are so sorry to receive this feedback and would like to assure you that we take any adverse reactions or events very seriously. We would be happy to investigate further, if you would be happy t... Read more
o share with us your name and details. Please email to [email protected] and we will follow up. In the meantime, we will be reviewing your feedback with the clinic in question. Thank you, Australian Skin Clinics social teamSimilar opinion? Write a review on ieatwords.com.au!
- QLD
- Verified customer
Save your money, skin, and peace. STAY AWAY
I have been getting laser hair removal for 4 years. I get a touch up every 3-6 months. I’ve had it in many countries. This was the WORST experience. I hope to save other people from what I’m going through. I went for a Brazillian and underarms. This means everything down there everywhere else. The girl who did my treatment treated me like I was disgusting (never had that before). She barely did anything, she literally only did half an underarm on one side then went over my vagina within one minute, not making sure to get every section like ever...Read more
yone else and did not do a Brazillian that I paid for. I could tell she wanted it over with and it made me insecure so then so did I. Well, now a few weeks later I have a terrible infection on my skin where the laser touched me. I’m not Australian so going to the doctor to treat it costs more then the laser. WORST EXPERIENCE of my life with any medical laser/spa anything. Save your money, your body and your peace..... stay away from this dodgy operation.1 comment
Customer Support T.Australian Skin Clinics
Hi Elle, we're really disappointed to hear this feedback and are currently investigating this further with the clinic concerned. Can you please email us with your full name and complaint details to in... Read more
[email protected] so that we can follow up further? Thank you, Australian Skin Clinics.Similar opinion? Write a review on ieatwords.com.au!
SeanSouth East Queensland, QLD
This is Perfect
I want to say how amazing Cherie is and how she makes my day.
She is professional. attentive to detail and I love coming in just to see her at pacific fair
Wonderful staff
Laura is such a wonderful team member she is a wealth of knowledge and always a pleasure to be seen by and looking after me at the pacific fair clinic
1 comment
Customer Support T.Australian Skin Clinics
Hi Sean, thank you so much for this incredible review!
Similar opinion? Write a review on ieatwords.com.au!
DominikaSouth East Queensland, QLD
- 4 reviews
Great service!
I have been a customer at Robina clinic for a year now and I have always received a great service. Never had problems with booking, always taken on time, work done properly. Even though I have moved further away from the clinic, I still go there and do not want to change to another one. Staff is always nice and tries to do their best to provide a great service. Definitely recommend this clinic. I have been only doing Laser hair removal so cannot talk about other services, but LHR definitely done well.
1 comment
Customer Support T.Australian Skin Clinics
Hi Dominika, thank you so much for this wonderful feedback and review. We really appreciate it! Kind Regards, Australian Skin Clinics
Similar opinion? Write a review on ieatwords.com.au!
leanneSouth East Queensland, QLD
Australian Skin Clinic - North Lakes - Amazing staff
I had my consultation this morning at North Lakes with Belinda. She was extremely helpful and gave me all the information I required. She gave me some great tips & advice on what skin treatment would personally suit me. I didn't feel in any way that she was just trying to sell me stuff. She was friendly and professional & I look forward to the treatments I am booked in for.
1 comment
Customer Support T.Australian Skin Clinics
Hi Leanne, thank you so much for this lovely review! So glad to hear you loved your consultation and we look forward to having you back in for your treatments! Kind Regards, Australian Skin Clinics
Similar opinion? Write a review on ieatwords.com.au!
MarziehSouth East Queensland, QLD
The Customer service was great
The ladies in the city Brisbane store are warm, informative and helpful. I look forward to being a long term client of there's due to their wonderful customer service. Also Beth gave me lots of tips for my skin! I look forward to not wearing any make up because of all the products here
1 comment
Customer Support T.Australian Skin Clinics
Hi Marzieh, thank you so much for this wonderful feedback!
Similar opinion? Write a review on ieatwords.com.au!
Find out how Australian Skin Clinics - QLD compares to other Physical Shops
Know better, choose better.
Julia H.South East Queensland, QLD
- 2 reviews
Seeing great results
I came across a really good discount Australian Skin Clinics were offering, and I had heard great things about laser hair removal so I decided to give it a go. Although it isn't the most comfortable procedure, the results I am seeing are amazing. I have been amazed at how effective laser hair removal is and would highly recommend Australian Skin Clinics to anyone who asks! Very happy with my results and am happy I took the leap :)
1 comment
Customer Support T.Australian Skin Clinics
Hi Julia, thank you so much for this fantastic review and feedback! We're so glad to hear that you are loving your results so far! Kind Regards, Australian Skin Clinics
Similar opinion? Write a review on ieatwords.com.au!
StevieSouth East Queensland, QLD
Friendly staff and very helpful
The ladies are very friendly and helpful. Full of knowledge. Had my first ever injections and the nurse made sure I knew everything before they started the treatment. The treatment itself was very gentle.
1 comment
Customer Support T.Australian Skin Clinics
Hi Stevie, thank you so much for this lovely review and feedback!
Similar opinion? Write a review on ieatwords.com.au!
Dodgy shop, looking to rip people off with no service provided
Poor service spent over $250 on 3 appointments for my partner. She attends one, and then has to reschedule the next. They count the scheduling as an appointment. This will be passed on to fair trading and ACCC. Poor customer service, wouldn’t recommend
Similar opinion? Write a review on ieatwords.com.au!
SamBrisbane
Beware Legal Trap at Northlakes Qld Clinic
Firstly they will not treat with laser unless you buy about $175 worth of "preparation" products which are actually not necessary. When I ran out of product before the end of the course of laser treatments purchases, I was told that due to the Agreement that clients must sign, they have the right to refuse to treat unless more product was bought. Then when I wanted to buy a second course, I first sought clarification as to whether my sufficient remaining product would suffice. The answer was that they can't guarantee that I would not be required to purchase more. Sadly it's all about the money. They make their money on the extras. Go elsewhere that doesn't have an aggressive sales push. I did, and couldn't be happier.
1 comment
Customer Support T.Australian Skin Clinics
Hi Sam, we are sorry to receive this feedback. Our treatment protocols for laser for pigmentation require mandatory preparation products for your safety and also to assist with your results. This is c... Read more
learly discussed during consultation and also outlined within the consent form that you mentioned you signed and agreed to. Australian Skin Clinics medical practitioners and technicians reserve the right to determine suitable treatment for the client and this is always with our client's best interest in mind. Kind Regards, Australian Skin ClinicsSimilar opinion? Write a review on ieatwords.com.au!
AlfioBrisbane
- 6 reviews
- 3 likes
So so happy with my end result just wow!
Dear Management,
I hope you find this positive email and can pass this on to your head management and also share my experience with all of your team members.
Thank you to the amazing Team at Australian Skin Clinics Chermside!
First I would just like to say WOW! You all played a part in taking such good care of me. I always feel so welcome greeted with smiles when I walk in for my appointment.
I am estatic with my end results! The before and after images speak volumes. I am so so sooo happy with my final result! I would like to thank ...Read more
and applaud Renee my nurse who was gentle and so kind to me during my treatment. I have never in all honesty been so satisfied with my final end result using botox. The exact measurements and care that had been taken with using the product was so precise and well organised. The total expierence was impeccable! I would highly recommended any one to visit the wonderful team at Chermside. Thank you again girls for being so lovely it was so nice to meet you all! I will see you all again in the near future!1 comment
Customer Support T.Australian Skin Clinics
Hi Alfio, thank you so much for this glowing review! We are absolutely thrilled to hear that you loved your experience at our Chermside clinic, we agree that Nurse Renee is fantastic! We will be sure ... Read more
to pass your kind words along to the team, and we look forward to seeing you again soon. Kind Regards, Australian Skin ClinicsSimilar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Sorry, there are no questions about Australian Skin Clinics - QLD but you can read 3 questions about Australian Skin Clinics.
ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.
Customer Support T.Australian Skin Clinics
Hi Marie, we are sorry to receive this feedback and would like to investigate this further. Please email your full name and complaint details to [email protected] so that we can be in touch. Kind Regards, Australian Skin Clinics