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N JamesBonner 2914, ACT
Excellent customer service!
I recently bulk purchased Mediherb Polyfem, the only product that assists with my PCOS. Upon opening the package, one of the six bottles was completely smashed, contaminating the contents of just this one bottle. Upon photographing the bottle and sending an email to Australian Vitamins, they were not only extremely apologetic for how the shipment arrived, but forwarded a free replacement bottle Express Post! I received it within the week of my first contacting them. I am so pleased that my long association with this company may continue. Thanks Australian Vitamins!
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ROBBED BY TRIPSTAGlenmore Park
- 2 reviews
- 1 like
Disappointed
Although there is a large amount of products available and the website is easy to use, the customer service is below satisfactory since in my experience it does not exist. I cannot phone them, they don't reply to emails and it has been 5 days since I ordered my express post.
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SandyBlueSydney Surrounds, NSW
- 7 reviews
Good company
Large product selection, very good pricing. My order was delivered in quick time, very happy with the service.
I will continue to buy my vitamins from this company.
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LizzyBrisbane
- 2 reviews
Grants Liquid Chlorophyll
Grants products are wonderful, in particular the liquid chlorophyll, very satisfied customer, also the natural toothpaste is great use it daily.
January 7th 2022 Update: Green is good! Wonderful
My husband and I drink it every day it is so good for you, so drink up! The benefits are immense, it is very easy to drink, we drink it with cool water from our fridge, some people like to drink it in the morning, we drink it at lunch time.
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Great range of products,
Great range of products, best prices, quick delivery, excellent customer service, always happy to help. I’m a very happy customer.
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MayMelbourne
- 6 reviews
- Verified customer
Slow shipping
Ordered on 14 Aug only to received on 23 August which is shockingly slow considering the company ships from melbourne and delivery was within Melbourne. Upon looking up the delivery status I found out that the company is awaiting for stock which was not noted in the invoice and no shipping information provided until I wrote to the company on 22 Aug to inquire about delivery. The customer service was prompt to reply and goods were promptly delivered on the day of response
While the company stated fact that they may run out of stock and may have...Read more
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Very happy
Purchase on line
Very easy online site to navigate and use
Great company that it is in Australia
Bought Curcumin advance
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Quick Shipping...
This is my first tix,e ordering online from Australian Vitamins - but it won't be my last.
We have yet to fully test the product, but if the speed and efficiancy of prcessing and shipping is anything to go by - we are expecting an awesome product. Thanks.
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Very beneficial to our health
We bought the product on line.
The company was excellent to deal with, the postage was fast and we are very happy, will deal with the company again. Thanks.
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ShopperSydney
Easy service for products I wanted
Easy to use website with my box of vitamins, nuts, honey & açai arriving a few days later after several confirmations. All easy & good!
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NicJBrisbane
Good price, you just need to be patient to receive it.
Pros: the price for the product I received was cheaper than anywhere else I could find (online & I store) & pairing with the free delivery (my order was over $100) it’s quite economical.
Cons: delivered wrong product, after finally receiving my order (delivery takes a while) I had one correct and one incorrect product which I then had to box back up & travel to the post office to return it. Defeats the purpose of getting items delivered. I did receive my replacement on the 6th day after I notified them- would have been nice to receive a voucher for the inconvenience to maintain customer loyalty.
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Top service
Very happy from step one of the process to the delivery! Cannot complain about anything whilst completing my purchase..a very happy customer!!
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DavoSydney
Product excellent
Excellent service, I received my package within a couple of days, constant emails regarding the delivery status of my package.
Thank you
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DeekAdelaide
Six stars at least!
I placed the order online on a Public Holiday weekend and received an email shortly afterwards thanking me for it and confirming the details and cost - which incidentally was better than I could find anywhere else. They dispatched the goods on the next business day as I would expect, sending another email to confirm that, at the same time giving me a link I could click on in order to track the shipment on its way to me. I received the goods only three days later - much to my surprise, because they had been sent via Australia Post, were travelli...Read more
ng Interstate, and the tracking program had told me to expect them the following day. They were very securely packed (I was surprised by the lengths they went to - would have survived being run over by a truck!) and exactly as ordered. A truly first class service.1 comment
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Fast service
No problem finding what i was looking for. Easy online ordering and speedy delivery. Very happy to use this company again.
1 comment
Australian V.Australianvitamins.com
Thank you Karin!
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Purchased a Fusion Hair Tonic
Excellent communication and speedy postage. Just taken the product and it really food. I will surely re order again from the website again
1 comment
Australian V.Australianvitamins.com
Thanks Jobby!
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Great Customer Service
Purchased stock online, and I failed to notice the use by date as advertised. Costa contacted me, advised me of the situation, reduced my order to ensure the product only lasted to the use by date, and still gave me free delivery. Delivery times were standard. Very happy with the service and delivery!
1 comment
Australian V.Australianvitamins.com
Thanks Liz! Happy to have been able to help :)
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StellaQLD
Slow delivery and old stock
Purchased online at RRP, and received old stock with only a couple of months left before used by date. This has happened twice. I wouldn't mind if they let me know or at least gave me a discount, but I paid premium and now I have to use the products quickly. Won't shop here again in a hurry.
1 comment
Australian V.Australianvitamins.com
Hi Stella, we are immediately alarmed to read your review.
We have a high turnover of stock and items do not spend long in our inventory. We receive weekly deliveries from manufacturers / suppliers a... Read more
s we have a fantastic stock rotation. If a product ever has anything less than 6 months remaining we will always contact the customer.Similar opinion? Write a review on ieatwords.com.au!
Too early to say
Upon enquiring delivery of my order, found out one of my ordered product was out of stock. Despite waiting a week to receive it, I was later informed when my order will be deliverered; which I tracked and promptly received with delight
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Rob
- 2 reviews
Slow Delivery
For something I was told was in stock In Australia - very very slow to deliver ordered 29 March, delivered 11 April
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Questions & Answers
John G.asked
Do you stock Astaxanthin ?
3 answers
Australian V.Australianvitamins.com
Hi John, we stock the Green Nutritionals Astaxanthin in the new double strength 12mg.
You may view this here: https://www.australianvitamins.com/product/microrganics-green-nutritionals-astaxanthin-6mg-hawaiian-natural
If you have any other questions at all please don't hesitate to get in touch -
Thank you :)
Please supply the price of this item ?
But the price is in the above link
Suziqasked
How effective is total restore without the diet?
No answers
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Australian V.Australianvitamins.com
Hi Deek, thank you so much for the time taken to leave us a review :)