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Reviews

3.0

11 reviews
5
(4)
4
(1)
3
(1)
2
(1)
1
(4)
  • Product Quality
    3.0 (1)
  • Return Claim MadeYes (1) · No (1)
  • Customer Service
    1.0 (1)
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GS500F Rider

GS500F RiderSydney

  • 4 reviews
  • 4 likes

Auto One Morisset

published

this strange store never has any stock, the store always looks like its closing down
the elderly guy who is maybe the owner there always has some stupid excuse why there is no stock as advertised in the catalog
there is never enough staff to help you anyway
Its a pity there isn't any opposition in the area
On a positive note, there is occasionally a helpful sales person or two working but don't see them there often

Return Claim MadeNo
Store LocationMorisset
Mike

MikeSydney, NSW

  • Verified customer

Miss leading customers by auto one Blacktown Please don’t trust Also they are very abrupt and disrespectful

published

I have purchased a super charge battery with 40 months warranty on it.
Having issues with that and I went to the shop after mechanic advise as battery is bad need to replace.
My battery was under warranty and Blacktown auto one old guy says nothing wrong I know batter then mechanic.
After wards I been to main warehouse and they did check my battery gave me a report it’s bad will replace without any questions.

Please be aware of that old guy as he doesn’t know his job and miss leading customers.



Customer Service
Product Quality
Return Claim MadeYes
Store LocationBlacktown auto one
See all answers
saab

saabWallan

Service and prices

published

Seen the ad in local paper re pen-rite semi synthetic oil fro 29.95, i called the store and they confirmed the price to be 29,95 for 5 liters of 10w40 or 5w40 i asked my son to get the oil which he did and didn't receive a receipt. On coming home and replacing the oil in my car i checked my banking and noticed have been charged 65$ for the oils, i called the store but they wouldn't here of it nothing they could do, well they can keep there 5 extra dollars.

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Kevin

Kevinmelbourne

  • 2 reviews
  • Verified customer

friendly store

published

I find Wallan store pretty easy to find what I am looking for easy to navigate your way around they also have a good range if they don't have what you need they are quite happy to get it for you I would recommend the store for it's service the staff are very helpful and friendly and you get greeted with a smile when you walk in the parts I have purchased I have fitted myself but if you need advise they offer that support and information and knowledge very adequate and stock a good range of parts plus if they haven't got it staff are more than happy to order it as well as inform you when it arrive in store

great job well done to Dave, Vicki, Pat also Matt

Andrew

Andrew

  • 3 reviews

Muffler & Exhaust Repair Kit

published

Great service from Dave at Castle Hill!

published

Great service from Dave at Castle Hill. He helped take out the light bulb and put in the new one, whilst he was on his break! Excellent customer service

Brian

BrianPerth, WA

  • 3 reviews
  • 2 likes

No Trouble

published

Auto one Armadale WA
What an awesome bunch of people nothing is ever to much trouble, I've had them searching for all types if parts and tools . They all ways come good with items I need or they give me the information on were to get what I'm looking for .. Well done guys & girls of auto one Armadale ..
Thanks Brian

  • Verified customer

Don't refund for faulty merchandise

published

We bought a mirror for our car but couldn't use it because the bolt stripped its thread when being tightened. Returned with receipt but Auto one would not refund- instead gave us a gift certificate. Would be helpful if the nearest store to where we live was closer than 3,000 kms. Should have bought it at Repco!

Ahmed

AhmedSydney

  • 4 reviews
  • 1 like

Very happy

published

Guys at auto one black town are very helpful.
They helped me out a fair few times
A1 for service

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oldboysixtwo

oldboysixtwoGeralton

  • 10 reviews
  • 3 likes

sales person and parts

published

I went A one auto. Great shopp and Staff. They were very helpful. I would advise anyone who wants car part to go to A one auto

BaconLover

BaconLoverGreater Melbourne (Inner), VIC

  • 54 reviews

Will never go there again

published

Went to Broome Auto one to get a roof rack fixed. The roof rack itself was very good. But the service from Auto one was never good except on the phone. Once I reached the shop the person I spoke to was different all of a sudden! May be he had a bad day at work or at home but that is not an excuse! While putting the rail up they even broke my car's roof rail channel! Had to spend more money at my service centre to get that fixed. I won't be visiting their shops again unless I had a broken tyre in front of their shop and the next available service is 100kms away.
Were very friendly on phone
Were not friendly at all in person at the shop. Bad craftsmanship too. I don't think they knew what they were doing.

Questions & Answers

Liz

Lizasked

Do auto one do refunds if I got the wrong part

1 answer
Kevin
Kevin

Hi Liz yes I am pretty sure they do I think the only problem would be if it was a special order if you would like and ask Dave at auto one and give you an answer tomorrow if will help you out

Kevin

Get an answer from our members

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