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Reviews

4.8

92 reviews
5
(83)
4
(6)
3
(2)
2
(0)
1
(1)
  • Product Quality
    4.8 (56)
  • Return Claim MadeYes (0) · No (65)
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Brenda

BrendaCentral Highlands and Goldfields, VIC

Perfect instrument

published

It was delivered in perfect condition and i love the bag it comes with. My son loves learning to play it and plays it for hours. Thank you so much.



Product Quality
Return Claim MadeNo
1 comment
Axiom Music
David H.Axiom Music

Thank you Brenda, glad your son is enjoying playing!

Great

published

I brought a 61 key keyboard its great my girls Love it. Easy to use so much better then I thought it was going to be great keyboard for the price very happy thanks

Product Quality
1 comment
Axiom Music
David H.Axiom Music

Thank you Bec! Glad the girls are enjoying the keyboard!



Maria A.

Maria A.Greater Melbourne (Outer), VIC

  • Verified customer

Lockdown? What lockdown?

published

I just replaced my old, plinky-plonky bowl-backed mandolin with an AXIOM. Oh my goodness. Life is complete. It's soooooo much better than I was expecting. It looks beautiful. It feels beautiful. It sounds beautiful. Really high quality piece of kit for the money. Every word they say about it on the website is true. Do not hesitate if you're thinking of finally keeping that promise you made to yourself to play music. The time is now.
Btw, David Hines customer service is perfection.

Product Quality
Return Claim MadeNo
1 comment
Axiom Music
David H.Axiom Music

Wow! Thank you so much Maria :-) Glad you're happy with the Mandolin and I hope it helps you get through the lockdowns!

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Alan C.

Alan C.Sydney, NSW

This is a great guitar for the price.

published

Short scale bass the Cavern Bass is a great for the price.Would recommend this guitar for learners to semi pro. Very good out of the box,would be happy to purchase more items from Axiom.

Product Quality
Return Claim MadeNo
1 comment
Axiom Music
David H.Axiom Music

So glad you like the Cavern Bass Alan!

Jac F.

Jac F.Victoria

  • 2 reviews

A great instrument

published

I bought an electric guitar and was quite surprised when it arrived...it has an awesome sound. Very happy. It's a beautiful guitar to play. It has a great feel. It suits me well

Return Claim MadeNo
1 comment
Axiom Music
David H.Axiom Music

Thanks Jac! We hope you continue to enjoy the guitar

Great service - great instruments

published

I ordered a bass guitar and electric drum kit, both to help us get through the lockdown, and to help keep a small business moving. Recommend these guys for sure.

Delivered quickly, well packed, good communication.

Product Quality
Return Claim MadeNo
1 comment
Axiom Music
David H.Axiom Music

Thank you Craig! We really appreciate your business and your kind words. Hope the gear is helping you get through the lockdown!

Excellent Customer Service

published

Highly recommended Axiom Music.
Their Customer Service on point, they went above and beyond to make sure it all went smoothly. Item is fantastic looks amazing great quality.
Thank you for such an amazing experience shopping with Axiom Music.

Product Quality
Return Claim MadeNo
1 comment
Axiom Music
David H.Axiom Music

Thank you Amy, glad we were able to help!

Kids love them - Ukueles

published

I purchased two ukuleles for my kids for their enjoyment during our social distancing. My 12yo has been very involved with her music since receiving hers. She’s been learning chords, watching YouTube tutorials and creating her own music.

Return Claim MadeNo
1 comment
Axiom Music
David H.Axiom Music

Thanks Kym, yes it seems a lot of people are taking this opportunity to learn an instrument! Glad you are happy with the ukuleles. Thank you for your review :-)

Izzy

IzzyGreater Melbourne (Inner), VIC

  • 2 reviews

Cute little ukelele

published

Bought a little ukelele as a Birthday present for my 3 year old. It's good quality and he loves it and is already strumming away. Good value for the price. Should have bought the one that came with a case but that's my mistake.

Product Quality
Return Claim MadeNo
1 comment
Axiom Music
David H.Axiom Music

Hey Izzy so happy your 3 year old is having fun! If you want to get a bag we have them available separately :-)

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Jodie

JodieSydney, NSW

Outstanding service and quality product

published

I was delighted to receive my ukulele. The quality of the instrument exceeded my expectations.
The sound is authentic and I was able to check the tuning using a mini clip digital tuner purchased at the same time.
I Couldn’t be happier with my purchase !

Product Quality
Return Claim MadeNo
1 comment
Axiom Music
David H.Axiom Music

Thanks for your kind words Jodie! I hope you enjoy playing the uke!

rabbitts

rabbittsCentral Queensland, QLD

  • 3 reviews

Beginner Violin - Was ok for about 9 months

published

Was great at first when purchased new, sounded great, everything was going fine, then my child's playing became increasingly bad, I thought it was the playing, but the violin sound and tuning (only tuned by teachers) were deteriorating and the bow all but fell apart, the frog never seemed right, then it wouldn't tighten or loosen anymore, it was a throwaway so I purchased a new better quality bow, which sounded slightly better, but the tuning was still out with the sound. Our school has now banned the purchase of Axiom, as they found the quality of sound and parts isn't there. I am now researching in depth for a better quality new violin.

Product Quality
Return Claim MadeNo
1 comment
Axiom Music
David H.Axiom Music
Mandy

MandyMetropolitan Adelaide, SA

Happy with My Purchase

published

Axiom was recommended to me by my soon to be teacher.
I Received my Ukulele in good order within the time frame indicated when placing the order.
The strings are still stretching so really learning how to tune. Never played music before so the fingers aren't working as well as the delivery of the instrument. Thankyou

Return Claim MadeNo
1 comment
Axiom Music
David H.Axiom Music

Thanks Mandy! Yes, new nylon strings do take a little while to stretch in. You can pull gently on them to assist with the process. Let us know if we can help you in any way!

Terrific Value

published

Very satisfied with how quickly my instrument was delivered.
Excellent value for money. The clarinet has a lovely tone and the carry case is very well appointed.
I won't hesitate to recommend you. Thank you.

Product Quality
Return Claim MadeNo
1 comment
Axiom Music
David H.Axiom Music

Hi and thank you very much for your kind words! We're glad the clarinet is all that you hoped it would be!

Jeanette Croker

Jeanette CrokerMetropolitan Adelaide, SA

  • 2 reviews

Fabulous Flute

published

Wonderful instrument, arrived promptly, well packed and as described. Great value for money. My daughter is a beginner and this instrument is perfect for her. Its solid and very shiny!

Product Quality
Return Claim MadeNo
1 comment
Axiom Music
David H.Axiom Music

Thank you Jeanette, glad your daughter is happy with her new flute!

Tri

TriPerth, WA

  • Verified customer

Good violin. Amazing service.

published

I bought a violin for my kid and David (and later me too) believe my kid may have over tuned one string from relying on Ipad to tune and broke after one use. I expressed my disappointment and David (Axiom owner) was really helpful and sent me replacement strings though it was stated that strings aren't covered. He kindly provided a tuning peg too. It's awesome service that can only come from staff or owners who care.

Product Quality
Return Claim MadeNo
1 comment
Axiom Music
David H.Axiom Music

Thank you! Always happy to help.

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Bassman

BassmanSouth East Queensland, QLD

  • 2 reviews

Just what I wanted

published

This is a great little bass with huge sound. I have been toying around with the idea of buying what they are calling the Hofner ignition series bass. They just kept getting more expensive as time rolls on. The fact is they are as much Hofner as I am Paul McCartney. Then bingo, along comes AXIOM with the same Bass just a different name on the headstock for an extremely nice price. But this little beauty is great to play and it looks beautiful. When I say little bass I say it as a term of endearment not referring to it's actual size which is a normal bass guitar size. I own Rickenbacker, Ibanez and other basses and this Violin bass is as good as any.

Product Quality
Return Claim MadeNo
1 comment
Axiom Music
David H.Axiom Music

Thank you! Glad you're happy with he Cavern bass :-)

wayne

wayneGreater Melbourne (Metropolitan), VIC

Good starting electric guitar

published

Came via delivery perfect looking, (Discovery beginners set) Everything there to start. In tune ready to play. A couple of problems though, strap too thin and flimsy to hold the weight. Lucky i have another. Also the wammy bar would not work both ways, the claw was set all the way so the heel of the bridge was contacting the body. Hence would not wammy both ways. Learnt how to adjust it, a bit of work to do this....Set it, re-tune, check harmonics, check intonation, etc. Maybe i will get it right, who knows.....

Product Quality
Return Claim MadeNo
2 comments
Axiom Music
David H.Axiom Music
wayne
wayne
IONUT

IONUTGreater Melbourne (Inner), VIC

  • 5 reviews
  • Verified customer

Perfect gift for Christmas

published

I brought a cello 3/4 for my daughter present for Christmas and i get it very quick, just 1 day. I can't believe. It was well packaged. Smooth transaction. I can't ask better then this. Cheap and good quality. Thank you

Product Quality
Return Claim MadeNo
1 comment
Axiom Music
David H.Axiom Music

Thank you so glad you are happy with the cello!

Ash

AshCentral West, NSW

Daughter should love this

published

the trumpet looks good and arrived 2days after ordering.

Im not 100% on the quality because i dnt play trumpet nor do i know what im really looking at but i think it looks good to me and im pretty sure my daughter will love it

Product Quality
Return Claim MadeNo
1 comment
Axiom Music
David H.Axiom Music

Thanks Ash - I'm sure your daughter will be very happy with the trumpet :-)

Gary Bradbury

Gary BradburySydney, NSW

Great service.

published

I ordered a clarinet and trumpet for my kids and they arrived in a couple of days. They were packed well and look really good. Looking forward to my boys opening them on Christmas Day and playing their first notes.

Return Claim MadeNo
1 comment
Axiom Music
David H.Axiom Music

Cheers Gary! We hope there is a lot of noise on Xmas day!

Page 1 of 5

Questions & Answers

Jo C

Jo Casked

Hi, thinking about buying a full-size cello outfit. The price is around $400 AUD so wondering if this is good quality and last in the years to come. I also hope the string and bow quality is good as most instruments bought online have that problem. Also wondering how long is the warranted and if it is refundable. Thanks, :)

1 answer
Axiom Music
David H.Axiom Music

Hello Jo. All our instruments are budget instruments aimed at the beginner but are of very good quality. We have sold a large number of our cellos with no issues. The product has a two year warranty against any manufacturer defect (not incl strings etc). We offer a 14 day money back guarantee with return freight paid by customer. I hope this helps

wayne

wayneasked

F series guitar???? please tell us.....

3 answers
Axiom Music
David H.Axiom Music

Hi Wayne. Please ignore that reference. Was just referring to the way these trems were originally set up which was to have only downwards movement

wayne
wayne

cool

wayne
wayne

upwards only, cant get downwards with plate against body.....

Jonny

Jonnyasked

What is the nut size on the Challenger?

2 answers
Axiom Music
David H.Axiom Music

Hi Jonny. Nut width is 4.1 cm

Jonny
Jonny

Thanks too thin

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