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Reviews

4.8

530 reviews
5
(458)
4
(62)
3
(3)
2
(4)
1
(3)
  • Product Quality
    4.9 (268)
  • Return Claim MadeYes (3) · No (282)
  • Warranty Claim MadeYes (3) · No (284)
  • Product Appearance As advertised (97%) · Not as advertised (3%)
  • Shipping
    4.8 (127)
  • Customer Service
    4.9 (90)
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Crystal. Skye

Crystal. SkyeMetropolitan Adelaide, SA

  • 2 reviews

Lenka's customer service 10/10

published

Great customer service with a smile. Will definitely be back again. Lenka's customer service 10/10. After having issues with the freight company she went above and beyond to help me get it sorted. Highly recommend B2C Furniture the double bunk I bought was great quality and is the perfect match for my daughter's new room. I'll be back again!



1 comment
B2C Furniture
Anesley C.B2C Furniture

Very satisfied with the bed!

published

It was an easy website to use. The photos and descriptions were clear. The quality is good and it has a nice quality finish. I love the shelves on the bed head.

1 comment
B2C Furniture
Anesley C.B2C Furniture
Elite Flooring Xtra

Elite Flooring XtraGreater Melbourne (Outer), VIC

B2C Furniture --- online purchasing made easy!!

published

We were looking for a lovely couch and chairs for our new showroom at Elite Flooring Xtra in Sunbury. After researching online, I found the B2C Furniture website. The website not only had a fantastic range of furniture, but an information section showing how the furniture was made. I made my selection based on this information and must say, couldn't be more happier with my purchase. The customer service was exceptionally good and delivery very prompt (despite the considerable distance between our locations). Customers visiting our showroom comment on how comfortable the couch and chairs are and how well they enhance our showroom. Do yourself a favour and visit this store (personally or online) --- you won't be disappointed!!

1 comment
B2C Furniture
Anesley C.B2C Furniture
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Michele Johnston

Michele JohnstonSydney, NSW

GREAT PRODUCT!

published

We bought the bunk/double bed in white for my daughter’s room. It looks amazing and the quality is great! It feels very sturdy! She was so excited about her new room!
Thank you !!!!!

1 comment
B2C Furniture
Anesley C.B2C Furniture
Nic M

Nic MHunter Region, NSW

Excellent Dining room chairs

published

I purchased 10 dining room chairs from b2 furniture. I had to assemble the chairs which I found easy to do. They are high quality and couldn’t be happier with my purchase, saved heaps of money too!

1 comment
B2C Furniture
Anesley C.B2C Furniture

Online interstate purchase very smooth

published

I ordered a king single bed with trundle online for delivery to NSW. The bed was exactly as described and relatively simple to assemble, the purchase process simple and delivery progress well communicated throughout. I would recommend to others.

1 comment
B2C Furniture
Anesley C.B2C Furniture
Daniel

DanielSouthwest, VIC

  • 3 reviews
  • 1 like

Great double bed package with trundle

published

Recently purchased a double bed with trundle in a package with bedside table and Tallboy for my daughter
We had a great experience in store, were able to quickly pay for and collect from the warehouse
Other than the tallboy being a bit complex assembly was quick and it’s a great product

1 comment
B2C Furniture
Anesley C.B2C Furniture
Lwsyd

LwsydSydney, NSW

Amazing product. As described. Good communication re delay due to product unavailability on site.

published

Accurate description and images. Great solid quality as described.
Great phone advise and assistance
Updates when needed and was delayed but we were made aware of delay
Happy with order thanks

1 comment
B2C Furniture
Anesley C.B2C Furniture

Bunk bed.

published

We love our tripple bunk bed. It is solid and will survive treatment by rough and tumble kids. Delivery was quick and helpful staff enabled a delivery to our remote area.

1 comment
B2C Furniture
Anesley C.B2C Furniture
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Debbie

DebbieSydney

  • 2 reviews

Very impressed!

published

We are very happy with this product. It is good quality, solid and looks great. Exactly as described online and easy to assemble. Excellent customer service and communication. I am normally nervous purchasing big items online but I have no hesitation recommending this company.

1 comment
B2C Furniture
Anesley C.B2C Furniture
Kellie

Kellie

  • 2 reviews

Happy Customer

published

Beautiful quality furniture. King bed, trundle and bedside table. Solid and finished well. Assembly was straight forward. Arrived in the timeframe promised. Happy customers and would buy again. Thank you

1 comment
B2C Furniture
Anesley C.B2C Furniture
Cate Lanham

Cate LanhamGreater Melbourne (Inner), VIC

Good quality accurate description

published

I order a bed with storage. I was satisfied with the product it was accurate to description. Easy to put together. Looks good. Great service and communication. Was delivered quickly.

1 comment
B2C Furniture
Anesley C.B2C Furniture

Satisfied customer

published

very happy with the service we received product we ordered was as per description delivery on time after sales service great overall would buy again just a quick thank you to the girls on the phone they were very helpful

1 comment
B2C Furniture
Anesley C.B2C Furniture
Renee

ReneeSouth East Queensland, QLD

Good service and great product

published

We have purchased 2 bedroom suites over the last couple of months and the furniture is great quality and solid wood not veneer. The service staff have been friendly and contacted me with updates regarding my delivery information. I ordered online and have been extremely happy with the products and would highly recommend B2C Furniture.

1 comment
B2C Furniture
Anesley C.B2C Furniture
Vaughn

VaughnSouth-Eastern Region, NSW

Excellent quality! Hardwood furniture

published

This was very cheap high quality furniture made from solid hard wood not veneer! It was delivered quickly all the way to the blue mountains. I bought it online but it was higher quality than other big brand competitors.

1 comment
B2C Furniture
Anesley C.B2C Furniture
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Jacquetta S.

Jacquetta S.Greater Melbourne (Outer), VIC

I trust B2C Furniture

published

My good, trusted friend suggested B2C Furniture as she furnished her 3 kids' bedrooms and had a fantastic experience. I checked the website and found the bed I was interested in and proceeded to visit the showroom to see it in person. The lovely, 'Anne' assisted my son and I while we were there. I asked a few questions regarding quality assurance and warranty then proceeded to make the order and pay for the bed. Everything was very straightforward; delivery was as promised and the bed was exactly the same as it was in the showroom. Great quality and very easy to assemble. I will shop at B2C Furniture again as I trust the business and I love the prices!

1 comment
B2C Furniture
Anesley C.B2C Furniture

Fairly good quality and design and good price.

published

Liked the design of king single bed with shelves and being able to see it set up in store. Good price and quality and helpful service. Fairly easy to assemble and strong.

1 comment
B2C Furniture
Anesley C.B2C Furniture
Val F.

Val F.Greater Melbourne (Outer), VIC

Great choice

published

Great value was very impressed with the quality of the wood, exactly how it was described very happy with purchase considering I bought it based on the website
Highly recommended

1 comment
B2C Furniture
Anesley C.B2C Furniture
Enzo

EnzoMetropolitan Adelaide, SA

  • 2 reviews

Great service and product quality

published

Wonderful service provided by the friendly staff, and the store's website was easy to navigate. We are extremely happy with the quality and comfort of our chairs also, which arrived securely packed and were easy to assemble.

1 comment
B2C Furniture
Anesley C.B2C Furniture

Had a really positive experience

published

Website was easy to use and navigate, great pricing and customer service.

Very happy with my purchase and would shop again. Thanks to the team for helping with all my enquiries

1 comment
B2C Furniture
Anesley C.B2C Furniture
Page 3 of 27
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Questions & Answers

Mr Radomir

Mr Radomirasked

B2C Furniture

I just want to ask you to send me more information about chairs in this set are they from hardwood or.

1 answer
Kez L.
Kez L.

I only bought the bed so don't have any information about chairs.

Janis C

Janis Casked

B2C Furniture

Do you make double bed furniture?

2 answers
Kez L.
Kez L.

Yes. Some minor screwing together of the base and attaching slats. Very easy.

B2C Furniture
Anesley C.B2C Furniture

Yes we do. Take a look at the following https://b2cfurniture.com.au/bedroom-furniture/double-bed

Lauren

Laurenasked

B2C Furniture

If I order 2 packages do I have to pay freight twice

2 answers
B2C Furniture
Anesley C.B2C Furniture

Hi Lauren, thanks for your question. You certainly don't have to pay twice for freight. Pls call our sales team on 1300 789 495 and the sales team can talk you through it. Thx

Lauren
Lauren

I would like to order a kitchen table and chairs but I also want to order the Paris living room package, My daughter moves on Friday and we have to measure the living room as its very small to see if the lounge/chaise will fit. so we will have to wait until Friday of Monday before we can order both packages.

Get an answer from our members and B2C Furniture representatives

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