I have been buying from B&H for years and service has been excellent
Fast processing of my purchase, in general shipped within one day.
Search facility works, which can not be said for other websites!
In case of faulty equipment, the return service is excellent
These guys are outstanding. very easy to shop, they have just about everything you need when you need it and make it easy for you buy. Their on line shop is easy to navigate !
Buying from B&H is just so easy and painless
Always easy to find what you are looking for, easy to order, easy to track and arrives on time every time. I really love that I can find all the hard to source little accessories as well.
Excellent products with plenty of info
I have ordered from this website a few times now and have been happy each and every time. There is a huge product selection with an excellent product search tool. The products are explained thoroughly with useful photos and specifications. They readily make customer reviews available, including reviews that are critical of the product, and if you have any questions about the product, you can generally get a useful answer fairly quickly.
I've always had excellent service
I have been a customer of B&H for a number of years since I actually went to their NY store after the 2010 NY marathon (another awesome experience - Thanks to everyone in NY). I find not only the product detail accurate but also sufficient in detail to make an informed decision. I like reading reviews and find it helpful to read any negative aspects as well as the positive - and also verified buyers. I've never had an issue with the quality of any product that I've purchased. The ability to view the equivalent Australian dollar is also ...a bonus and yes I do know that the dollar varies but it's spot on at the time of making my purchase. The shipment to Australia is reasonably quick and there has only been one time when I was concerned about damaged packaging - this happened during transit. Upon inspection the products were intact and cushioned in the bubble wrap. There was no need for me to worry at all. I don't buy everything from B&H - I do also buy products thru Australian stores - however this is for items that I may have to rely on for local warranty. I have no hesitation in recommending B&H to anyone. Brendan
Brilliant products and fast service!
I wasn't sure about ordering from B&H at first. I thought the products might take a while to ship to Australia, and that they may not be as high quality as advertised. Thankfully, everything I was hoping for was delivered to my address in a timely manner.
The reviewer stated that an incentive was offered for this review
B&H is a fantastic experience for Australian purchasers
B&H calculates the GST, offers reasonable delivery options, and has the biggest range in the world, such a great experience! I've previously purchased a lot of items and they're always well packaged and in good condition.
Great as long as nothing goes wrong
DHL returned the package to B&H. It never left NY. I was told it was reshipped (that was a lie it appears). 25 emails back and forth. I was told to rebuy it and they would refund the first one when they find it. (No thanks).
Finally I was given a gift card, which did not cover all the cost. When I questioned that, they then said they had refund the balance, which may take a few days. Why the two payment methods? Who knows?
I order it on the 2 December as a Christmas Present. Finally had to reorder it on the 20th of December. Going to miss C...hristmas - thanks B&H. I have ordered from them previously, never again. You can tell the quality of a company when things go wrong. This was so bad it was comical. For this kind of stuff I will use Amazon in the future.
Excellent service and top class product
This place is one of the best to deal with .The fastest delivery to Western Australia ever. My last order was deliver in just 4 days !!!!!!! . Absolutely first class service, top quality products and best priced .
This site as the business should be benchmark for the rest .Well done, and Good Day from Down Under
One Stop Shop
Very good range of quality products and competitive prices means there's rarely any need to shop anywhere else. Find any product in seconds, and super fast simple shipping option calculation and checkout. Over several years I have always experienced fast reliable delivery on items I have purchased.
Quality online shopping
Great website and online support.
Ordering process is simple and quick.
Have purchased from B&H for past 7 years without any issues.
Quality of the products are very good, shipping is fast.
I would highly recommend using them.
Great products easy checkout
The store was easy to search for the item I was after. Very easy checkout and the checkout calculated the amount in my own currency (AUD) I have shopped here before and the shipping was fast and the quality great.
Fantastic, effortless means of obtaining quality camera equipment that can't be found in Australia.
Super easy to find what I'm after on line. Fantastic range of goods and the right price. Everything covered from postage through to duty and taxes. B&H my favourite online store, almost as good as walking into their marvellous store in NYC.
Outstanding range. Easy ordering. Fast, reliable service.
As an Australian customer of BHPV, I continue to be impressed by their range of products, the ease of using their website and their fast, reliable shipping and delivery. Every aspect is first class.
Easy, w/o any fuss, processing system! Thank you!
Shopping at B/H Photo is an easy, fuss-free process. The information provided for each product is comprehensive, easy to understand and the prices are v. competitive. To navigate through the store was v. easy so finding the product one looks for is no problem process. Highly recommended.
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Questions & Answers
Are these 2 DVD's available?
No.1 Blue Crane Digital DVD's. Canon 5D Mark 4 Basic Controls.
No.2 Canon 5D Mark 4 Advanced Topics. Thank You.
I have looking at the jvc quadproof camcorders. The everio R 4 K series looks interesting but there does not appear to be an agent or a place where in Australia where I can see them.
I live in Canberra and will travel to see them.
Would you please give me some information about them and where I may see one?
I really want to purchase a Rokinon lens from B&H, I am in Tasmania Australia, and have read up and down reviews. I want to make sure before I buy, is it legit, are they good and when the products arrive are they new and exactly as their description says?
Don't know the lens you've mentioned but B+H are reputable. Expect to receive what you order in stated delivery time, in good order & well packed. That's my experience with B+H.
Thanks very much, I was interested in Rokinon 14mm f/2.8 lens, just wanted to get a few honest opinions before I buy :)
Hi Larissa, personally I don't like to purchase lenses or camera bodies from overseas businesses due to the limitations with warranties and many manufacturers not providing international warranties. B&H are very reputable and I wouldn't hesitate purchasing from them. I'd shop around some of the Australian retailers, I know you are limited in where to buy from in Tasmania as I grew up there and there is no competition when it comes to negotiating a good price on camera equipment. You either pay the rrp or you don't get what you want. I now live in Sydney and there is a lot of competition which means you can get some great prices on camera equipment. It all depends on what your budget is though.
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