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47 questions from our users

freda

fredaasked

I can't get out of the house right now, but am hoping someone can send me a photo of the harness system as you can't see this in any of the images on-line, and as well as collapsing it one-handed I need to be able to do the harness up with one hand.



No answers
Jess

Jessasked

Hi I’ve been offered a second hand City Mini. Unfortunately the colour is green and looks a bit old, is there an option to purchase a new seat cover (?? Not sure what it’s called) to make the stroller look a bit newer and a different colour?
Thanks

1 answer
Baby Jogger
Baby Jogger C.Baby Jogger

Hi Jess, You can purchase seat fabric for the City Mini at a cost of $120 depending on what colour you are after we will need to check stock . Feel free to call us on 03 88726772 to discuss further

Chanij

Chanijasked

Hi there, I have just purchased a second hand GT. It's in great condition and I've had no issues, other than the harness. The top clip slides into the side clip but just slips straight out again unless the whole harness is clipped in. Is this normal?? It means that every time I take my child out, the whole harness comes apart and is a pain to put back together every time.

3 answers
Missychrissy72
Missychrissy72

yes i just clip the bottom ones into the centre clip and don’t bother with the arm clips



Chanij
Chanij

Ok, thanks. At least I know its not broken!

Baby Jogger
Baby Jogger C.Baby Jogger

Hi there, the 5 point harness is designed to come away quick and easy. quick release harnesses are now a Safety standard as they reduce the risk of strangulation and make it quick and easy to remove your child should you need to during an emergency.
Kind Regards,
Customer Service

Mamahulietta

Mamahuliettaasked

Hi there,
What brands of sun covers can be bought to fit a City Mini GT? Im hoping to find one with a zip panel at the front to access baby

We have the baby jogger rain cover, but are hoping for a summer alternative



Thanks

1 answer
Baby Jogger
Baby Jogger C.Baby Jogger

Hi Mamahulietta, you may need to visit your local baby shop to see if they have any universal covers that can be used as we do not stock any sun covers for the City Mini GT.
Kind regards,
Baby Jogger Customer Service Team

Jacqui W.

Jacqui W.asked

Hi

Id like to replace the hood on my city mini gt, can you send me a link to where I can buy one - I can seem to find it.

Also is there a way to make the seat come up higher, I find my toddler wants to be up more to look around. Thanks

1 answer
Baby Jogger
Baby Jogger C.Baby Jogger

Hi Jacqui,
Are you able to please send us an email with the colour fabric you are after. We can then assist you further and process the order. Email is [email protected] :)

Kind regards,
Baby Jogger Customer Service Team

Anita M.

Anita M.asked

Im upgrading my baby jogger 2012 city mini GT to the 10th anniversary edition (city mini GT). Are the 2012 accessories I.e bassinet, compatible with the anniversary model?

3 answers
teach.cheat.sheet
teach.cheat.sheet

I think most of the adaptors are all standard, but I would check in store. Our adaptors for the bassinet etc were compatible with a range of Baby Jogger prams.

Baby Jogger
Baby Jogger C.Baby Jogger

Good morning, thank you for your enquiry. Yes your accessories and bassinet will fit the 10th Anniversary GT. They are only not compatible with the New Mini 2 / GT 2 range. Thank you

Anita M.
Anita M.

Great - thank you for confirming

Hcao

Hcaoasked

Hi, I have both the mini gt and the city select.
Can I fit the hood of the mini gt on to the city select pram? Or do you sell a bigger hood for the city select?
I find the hood for the city select is not big or high enough. Thank you

1 answer
Baby Jogger
Baby Jogger C.Baby Jogger

Hi, unfortunately you can not use the GT canopy on the City Select and we don't do another canopy for the Select. Have a great day

Emma

Emmaasked

Hey there, I have a city mini gt and was wondering if there's adaptors for attaching a city select seat so I can have it facing me? Similar to the bassinet adaptors but for the seats? Thanks!

2 answers
Emmah_kate
Emmah_kate

Unfortunately not. Only adapters that are available are to suit capsule or bassinet which are able to face parent.

Baby Jogger
Baby Jogger C.Baby Jogger

Hi Emma, Thank you for your question. You will either need to use a Bassinet ( Compact or Deluxe) or a capsule to have your baby parent facing. We do not have an adapter to use another seat on the prams. Thank you

Heidi

Heidiasked

Hi my child is 13.5kg and 92cm (3 in a few months). His head is nearly hitting the top of the sun cover. Pram seems too small yet it is recommended up to 5 years old and he is small for his age. Am I perhaps adjusting it incorrectly? The sun cover is on the top adjustment.

2 answers
Emmah_kate
Emmah_kate

Hi Heidi,
My daughter is 4 next month and of average size and still has heaps of room to grow both upwards and outwards.
My 6.5yo daughter is on the smaller side and she fits great.
I think the 5yo recommendation is for weight not height but i could be wrong.

Baby Jogger
Baby Jogger C.Baby Jogger

Hi Heidi, This is unusual... @emmah_kate is correct we recommend a weight limit not an age limit. The weight limit is 29.6kgs. We would love to assist you further, could you please contact our customer service team with photos of the stroller and a description of the issue? [email protected]

Kind Regards,
Baby Jogger Australia
Customer Service Team

Chetna S.

Chetna S.asked

Can I take it to the plane door?

1 answer
Baby Jogger
Baby Jogger C.Baby Jogger

Hi, that would depend on who you are flying with. The GT is not carry on approved, therefore will need to be checked in. Thank you

Kri

Kriasked

Is this suitable for very hot and humid climates? (Malaysia) Ie. does it have good air circulation? I am concerned that the seat is set back into the stroller a bit.

1 answer
Baby Jogger
Baby Jogger C.Baby Jogger

Hi Kri,

The City Mini GT is suitable in all climates, it has air ventilation at the back of the stroller when the seat is reclined. You can remove the material that covers the mesh and roll it up toward the top of the seat. If you have any further questions please don't hesitate to ask!

Kind Regards,

The Baby Jogger Customer Service Team

Elizabeth F.

Elizabeth F.asked

Any tips for getting black mould off my city mini GT?

1 answer
Baby Jogger
Baby Jogger C.Baby Jogger

Hi Elizabeth, Dissolve baking soda into water or water-and-vinegar solution, and spray onto surface. Let it sit, then scrub and wipe with a damp cloth. Baking soda is a natural disinfectant and very mild, so this solution will clean mold without leaving behind a scent. If you are unable to remove the mould then we would suggest replacing the fabric.

Rims

Rimsasked

Can anyone please advise on how well the ez rider or kid sit board work with Citi mini gt? I need to buy one of these for my Toddler. I am not so keen on getting the glider board as it doesn't allow the kid to sit.. thanks in advance

1 answer
Baby Jogger
Baby Jogger C.Baby Jogger

Hi Rims, We cannot comment on the ezRider but I can advise that Baby Jogger have not tested this on our range of strollers therefor its is not recommended.

Kate H.

Kate H.asked

Hi all, am considering getting a baby jogger, one of the varieties with big wheels. Are spare part wheels compatible with all previous models of baby jogger pram?

1 answer
Baby Jogger
Baby Jogger C.Baby Jogger

Hi Kate, Every model has its own Spare Parts and cannot be used on different models, for example the City Elite Wheels cannot go on a City Mini GT. Also over the years we have made upgrades to some models so for example: The City Elite has had a few wheel changes over the years but the most current wheel will be compatible with previous manufacture dates going back as far as 2010.

TCC

TCCasked

Can I get adapters to fit a city select seat onto this pram?

No answers
Julie

Julieasked

The hood when not is use is low on the back of the seat. My sons head is against the rim of hood and not very comfortable. Is there a way to raise the hood higher?

No answers
han

hanasked

What are the wheels made from on the Baby Jogger City Mini GT? I know they are all terrain but are they EVA or aerotech or foam filled? Wondering if they will be better than the wheels on my MB mini...

No answers
Malissa

Malissaasked

Can you buy a second seat to put on the single pram? I don't want a side by side pram.

1 answer
melsa
melsa

Hi Malissa - you can get a side by side in this brand that is much narrower than other brands. Alternatively, you can get a skateboard that attaches at the back. If my first born hadn't refused to be in a pram, we would have invested in the double Mini GT given it's small size.

Caro

Caroasked

How do you get more ventilation on the city mini GT when the seat is upright? Does the bugaboo breezy hoods fit on the City Mini GT?

2 answers
Kate
Kate

There is a section at the back you can fold up for more ventilation. I’m not sure about the bugaboo hoods

Caro
Caro

Thanks Kate! I must ve missed something as when the seat is up there seems to be no ventilation. Or do you roll up te bavk of the actual hood? Then the sun bacomes an issue... :/

Laura V

Laura Vasked

I have this pram. It's amazing. If I have anoth baby is there a capsule attachment or stand up board to attach or do I need to go out and get a whole other pram?

2 answers
Miranda
Miranda

Unfortunately you can’t get a second attachment for this. You can put a buggy on the back but it’s not very effective. You can put a capsule on top of the seat for a baby but then the toddler can’t sit in it!! I have my baby in an Ergo and he toddler in this pram.

AvW
AvW

Hi Laura, unfortunately it doesnt have the ability to carry more than one child; my husband & I considered that as well when we bought it...... but there is no guarantee we'll have more kids, so we bought the pram we thought was best for our situation at the time.

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