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Reviews

3.9

24 reviews
5
(16)
4
(1)
3
(1)
2
(0)
1
(6)
  • Product Quality
    5.0 (4)
  • Return Claim MadeYes (0) · No (4)
  • Shipping
    4.7 (3)
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Jem

JemPerth, WA

LOVE MY BABY MOO MAA!!

published

I have been going thru baby moo maa for 7 years now for EVERYTHING baby related! I have had pram liners, bassinet sheets, cot sets, capsule covers, you name it all made by baby moo maa! I LOVE how she works with me in coming up with what exactly I am after! Her products also stand up to the constant washing and even tumble drying that I have put my items thru. Can’t wait for a new bub to start them on the baby moo maa journey myself and my son have experienced all these years

Product Quality
Shipping
Return Claim MadeNo
JRichards

JRichardsNorth-West & West coast, TAS

Great Product!

published

I was very impressed with the craftsmanship and how it got here in a timely manner. It was much better when it arrived than the pictures I saw. I received good customer service. I will order again and highly recommend for new and expecting parents.

Product Quality
Return Claim MadeNo
Jasper K.

Jasper K.Perth, WA

Beautiful product but took FOREVER!

published
Product Quality
Shipping
Return Claim MadeNo
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Beautiful product

published

Lovely item, much nicer than photos even suggest. Fat superior quality than other pram liners I have used. Great communication. Fast delivery and very personalised service. Highly reccommend. Thankyou very much!!



Product Quality
Shipping
Return Claim MadeNo
michelle

michelle

  • 3 reviews
  • 1 like
  • Verified customer

Absolutely stunning

published
Kelc

KelcMareeba

Fantastic work!

published

I've ordered many different items and designs from Baby Moo Maa, from cut sheets, bassinet sheets, numerous pram liners, hood covers and bar covers. Each and every item is made at the highest of quality work. So neat and well made. The fabric / leather choices are huge! Pricing is fair and reasonable too. I get so many compliments on my pram kitted out with baby moo maa products. I would highly recommend to anyone

OliviaKC

OliviaKCMackay

Slow slow slow

published

Wow! Wow! Wow!

published

I received my new reversible pram liner and straps this week and I was so impressed with the quality of the product. The colours were even better in real life. The only trouble I’ll have is deciding which side to use. Love it!

Amazing customer service

published

After starting off with a hiccup or 2 with my order taking a while and then not being what I expected, I contacted baby moo maa and boy did she look after me! Not only did she replace my order with something else, she also sent me a replacement of what I wasn't happy with and all within 2 weeks. I'm beyond happy and will definitely be a returning customer. Thankyou for looking after me! Xx

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Ebony

EbonyLara

Stylish and Unique

published

An amazing product that is made to suit your needs. Love that it's handmade and to exactly what you want. Taking your pram from just like everyone else's to be unique.

Gorgeous! So happy.

published

i am beyond happy with my pram liners! They are well made and sit perfectly in my pram will definitely shop here again.

Beautiful products! Made with love.

published

Beautiful products! I've purchased liners, hood covers and a cot sheet and blanket set. Each item is beautifully made and delivered in reasonable time.
My items are always packed well for postage and always fit my pram/cot perfectly.
I won't go anywhere else now! Baby moomaa is my staple!
Cannot recommend enough!

absolutely awesome and fantastic

published

just arrived! love it so much. it fits really well and its just what i wanted.customer service was friendly and fantastic and i got walk through choosing my fabric. i also received my product really quickly, SO HAPPY!

Thrilled to bits

published

Pram liner arrived yesterday and it is PERFECT! It fits like a glove, doesnt sag and is so well made you would think it was mass produced not handmade!
Emma was so easy to talk to and i had my liner within 2wks of ordering. Can not rate baby moo maa highly enough!

Awesome service

published

Awesome product range, bought for a friends baby shower, was on time, wrapped with care and just looked amazing. Thank you

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perfect ♡ handmade love it

published

I have got heaps off baby moo maa products off (Em) and its great its perfect, honestly she trys to put everyone at the top of the list but you all have to remember shes a mum with a couple of kids ? We all know what its like with kids and she is great with her work she loves what she does and it really shows in her work !!! I absolutely loveeeee her products quick postage and she does not deserve what you all are putting up on here ! I rate her 5☆

Great product!

published

Received a baby moo maa gift for my baby shower and it's amazing, great product well made and I always get asked where I got it from!

Never replies to messages!

published

I have been trying to place a large order with Em from Baby Moo Maa for wait for it 4 yes FOUR months. I have never had response! She has recently changed her settings on Facebook so you cannot post directly on her page. I believe this has been done so people don't find out how long it actually takes to get items and the fact she doesn't reply to messages. Her products are beautiful yes. But there are plenty of other pages that do just as nice stuff and actually reply to you. Go elsewhere that's my advice!

Terrible customer service

published

Completely disgusted in the customer service she is providing. I had to contact her via text message as she never replies to facebook messages. She makes a beautiful product but after placing an order, waiting longer than estimated wait time, not receiving the full item and then being told the extra item was posted, having no tracking, no replies to messages in regards to tracking. Not receiving item. Nightmare!!! I will not be going back to her in the future and I will not be recommending her to any of my friends or family!

  • Verified customer

Unprofessional

published

I ordered $250 worth of goods and was quoted 2-4 weeks turn around. Payment was made and accepted immediately but after 10 weeks I still had not received my order and there was no attempt on their part to contact me or apologise for a delay. When I contacted them for updates and explanations re my order the responses were slow and when they arrived were evasive, vague and unapologetic. I was promised twice that my order would be sent the following week and never was. They only positive was when I asked for a refund I was answered immediately and received my money within 20 minutes. Waste of time!

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Questions & Answers

Calismum

Calismumasked

Just wondering if people actually got there stuff from Baby Moo Maa if it's been over 8 weeks? Should I be waiting this long?

2 answers
Spagsy
Spagsy

That is an unusually long time- longer times are usually due to custom printed fabrics- your best bet is to email her [email protected] but you WILL get your stuff.

Michelle s.
Michelle s.

I waited longer than this with little communication from her. I won't be recommended her because of this feature. Communication was very poor- even at the beginning with confirmation of payment!

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