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Reviews

2.3

15 reviews
5
(3)
4
(0)
3
(2)
2
(3)
1
(7)
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Worst service and product

published

I don’t understand why I didn’t look up reviews before purchasing this item but def like what most people said.

- hard to put together (the box didn’t even have a information booklet to tell you how to assemble this chair)
- babyhood provides one of the worst service you could actually think of and stated “it’s not our fault and the world isn’t perfect”
- took forever to get the item deliveried to me

Would not recommend this to anyone

Claire M

Claire MGreater Melbourne (Metropolitan), VIC

I loved it at first, but I wish it wasn’t so cheaply made.

published
Davis31

Davis31Darwin

Poor quality product and terrible customer service

published
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BUYER BEWARE!!!!!!!!!!

published

According to the manufacturer after a long fault dispute... these chairs have a weight limit of 90Kgs (im 74kgs). The chair was great for 8 months and then started creaking so loud it was unusable. It went back and forth for repair 3 times and now its doing it again and they tell me its out of warranty (they take ages to respond) and I have to pay to send it to Brisbane to have it fixed. Matter is going through Consumer Affairs.

Began peeling- no help from Babyhood

published

We purchased this and after 6 months began peeling all the material off. When we contacted Babyhood they said we could purchase a new cover which we did. When it arrived it had a rip in it and babyhood have still done nothing to rectify.

We've had to go through fair trading as they are sitting on their hands with no after sales support.

Jennnnny

JennnnnyBrisbane

  • 9 reviews
  • 2 likes

Fantastic feeding chair!

published
Miss C

Miss C

  • 19 reviews

Broke on first use, average comfort, poor service

published
Jahmat

JahmatRockhampton

Terrible quality and service

published

I bought a Babyhood Diva Glider and it broke within months. Over a year later and I've still got a broken chair...
Babyhood have suggested I take it up with the Office of Fair Trading. Very unhelpful in my opinion!

Craig R

Craig RPerth, WA

  • 2 reviews

Very comfy, rocks great, but very rough reclining action, broke after a week.

published
2 comments
ringerc
ringerc
ringerc
ringerc

Oh, and for those having issues with getting returns/repairs: http://www.accc.gov.au/consumers/consumer-rights-guarantees/repair-replace-refund

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Chloebradleycooper

ChloebradleycooperMoruya

  • 7 reviews

Fell apart after 5 months

published

I brought this glider in March and after 5 months the material started to crack and peal, the bars underneath snapped and became unusable because it sagged. The staff at the baby shop i purchased it from were extremely helpful and understanding but Babyhood weren't and refused a refund and accused me of trashing the seat, when it was the complete oppposite. Being under 6 months old you would think Babyhood would fix or replace it in this short amount of time..

Bad warranty service, poor quality of product

Amac

AmacTownsville

  • 10 reviews
  • 4 likes

Disappointed

published
JazzGar

JazzGarBrisbane

  • 4 reviews

Highly comfortable!

published

I bought the Babyhood Dive Glider after doing some research. What drew me to this glider was that it was affordable, came in different colours and included the ottoman. It is so comfortable to use when breast feeding and baby falls a sleep quickly from the gliding motion. Especially during the night when baby is unsettle I simply have a seat in the glider, recline the back rest, put my feet up on the ottoman and glide away. The fabric is also durable and easy to clean however it did take awhile to assemble the glider from scratch. But still a great buy!
Comfortable, affordable compared to other gliders.
Hard to assemble.

melli123

melli123Greater Melbourne (Metropolitan), VIC

  • 19 reviews

Comfortable feeding chair - ottoman a waste of space

published

I have used this chair to feed and settle my baby since he was born and he's now 9 months old. I have found that this chair is comfortable and supportive, it is large enough for me to have my baby lying across me and he is now over 72cm long. I do use a feeding pillow which also helps.
Large, comfortable, good for settling because it hasrocking motion. Fabric wipes clean fairly well. Rotates 360 degrees which is good because I can move the chair if baby is distracted.
Ottoman is not useful for breastfeeding, there is no way to lock the chair to stop the rocking motion of the chair which could make it dangerous i.e. baby's hand could get stuck/jammed.

good for five months then falling apart

published

I researched glider chairs and thought the diva sounded really good and it was for about five months. Then the material began to show bad signs of damage on the arm rests and seat of chair. The material began to crack all over the chair. I followed instructions on cleaning. Both the shop Pram Warehouse and the supplier Babyhood were unwilling to help with the situation. Now I have a chair in storage that is less than a year old and the manufacturer says it is normal wear and tear. When I think about the chair I get frustrated about the waste of money that it is.
Good for five months then worthless
Material is faulty. Pram Warehouse and the supplier Babyhood are rude and unwilling to help.

bales

balesAU

  • 5 reviews
  • 2 likes

Brilliant, comfortable and a must have!

published
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Questions & Answers

melissa.wernert

melissa.wernertasked

Can some one tell me how high the back is on this chair please? From seat to top. Thanks

1 answer
Miss C
Miss C

My similar model (same frame as Diva) is 760mm from seat to top of back cushion.

paul

paulasked

where are the assembly instructions? could not find any

1 answer
Miss C
Miss C

assembly instructions were sealed in the same cardboard-backed plastic pack as the bolts/screws/Allen key (this hardware in one compartment, the instructions in another). If you're missing instructions, I assume you're also missing the bolts and I suggest you call the retailer.

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