- Babynest
- Verified customer
Poor customer service
Have sent several emails with no response. Items were not sent out within 3 business days, although this is stated in their terms and conditions section. I was not contacted at all, until I submitted a dispute via PayPal. I was then finally given a tracking number for my purchase. I won't be buying from this store again.
1 comment
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- Babynest
- Verified customer
Great dog toy!
This is the only place we can buy our little dog's favourite toy in the whole world! We get free postage if we buy more than 5, & as she goes through one a month, we really appreciate that!
1 comment
babynestBabynest
Thanks Adrian. We are hear to make pet parents life easy.
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- Babynest
- Verified customer
quick deliver
good customer service, email updates Super easy to deal with quick delivery, I'd recommend if you are lookimg for mam products
1 comment
babynestBabynest
Thank you Kat. Any time you need any help with our products please let us know.
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EveSouth East Queensland, QLD
- 3 reviews
- Babynest
- Verified customer
Quick delivery, quality products but pricey
I use MAM bottles but since Big W ceased to sell these and the teats, BABYNEST is the only place I could find the product, it’s range of spare parts, and hard-to-find items. While I have never had an issue with the products or delivery, the only issue I have is the cost of the product, it’s parts and then $10 shipping cost on top of that. However, I continue to buy the bottles and parts for my second child because of the quality product. My advice would be to order whatever and EVERYTHING you need the first time round, rather than buying a pair of $10.99 teats and then paying a $10 shipping fee on top. I cannot comment on the service as I have never had to seek it.
1 comment
babynestBabynest
Thanks Eve. Please do not hesitate to contact us if you have any concern or any issues. We are here to help,
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Review collected in partnership with Babynest
- Babynest
- Verified customer
Fast delivery, easy website to use
Easy to use website. Fast delivery. Very happy with the products and like the sale section of the page also.
1 comment
babynestBabynest
Thanks Melissa. Just to let you now we are further advancing our website to make online buying easier. Keep an eye out. for a new look
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Review collected in partnership with Babynest
- Babynest
- Verified customer
Good Customer Service
Originally I received the wrong colour item I ordered, have made contact and resolved the issue. Would buy from again.
1 comment
babynestBabynest
Thanks Amie. Glad that we were able to help.
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Ju FPerth
Bad Customer Service
I have purchased online with babynest, at first the products did not arrive, when enquired, they advised me they would resend it. One of the items was wrong and when queried, I've been advised that they have more important things to do. Bad customer service.
2 comments
babynestBabynest
You ordered the wrong colour and we made sure we sent the right one and never asked you to return the wrong one that you ordered.
We have gone out of our way to help you and bearing the cost of postag... Read more
babynestBabynest
Amie we have resent you once again the pink bottles.
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Amazing service and fantastic product range!!
I'm a regular online shopper and I have purchased many items from Babynest for my first child. The range is fantastic and the service has been faultless. On occasion where the product I have ordered one evening, has been out of stock - the very next morning I had emails and a phone call offering alternatives, etc. Otherwise all my orders have been dispatched quickly and always well packaged so no damaged items!
1 comment
babynestBabynest
Thank you so much Luisa
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PinnyAU
- 2 reviews
Great Scandinavian look and very functional
I love this bassinet. It's great that it can pack down to travel easily and can move up and down to match the bed height. You can also put it on an angle for bubs with reflux. It also looks amazing. Great design.
1 comment
babynestBabynest
Thanks for your feed back Pinny
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dummies
thank you am very Happy with the way cubs dummies are sent n no damage to packaging love this web page just wish didn't cost so much for postage .
1 comment
babynestBabynest
we are in the process of improving our postage services to reduce cost to our consumers. Please be patient with us. Thanks for your review Joeie. Time to time we do announce free shipping. Please keep an eye out.
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Fantastic
Great friendly service, great products, such a pleasurable store to shop at.. My product was of the highest quality. Thank you babynest
1 comment
babynestBabynest
Thanks Greg!
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Best bottle I have ever had for my babies
With three babies who have had feeding problems and reflux I found the Mam bottles the best and never had a problem with them.
1 comment
babynestBabynest
These are the best bottles for reflux anyday!. Glad it helped with your bub.
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Great prices and Quick delivery
Wide range of MAM products best bottles found for my daughter rarely gets wind pain :-) easy to navigate site, great prices an fast delivery.
1 comment
babynestBabynest
Thank you Nicole. Welcome to come back.
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MellzyMathoAU
- 2 reviews
- 2 likes
Perfect always
Qucik post/delivery, very pleased and a great experience all around.. My lil man was very happy with his new bottle and my 2yr old promptly took it off him lol :)
Keep up the good work
1 comment
babynestBabynest
Thank you Mellzy.
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Always great
Can't find the MAM dummies my son loves anywhere else - and at a great price.
Always receive the product quickly. Good mix of products
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Terrific
It was my time using the babynest website as I couldn't find the MAM bottles anyway. I found they had great products and great service with quick delivery. Will definitely recommend the website to other mums.
1 comment
babynestBabynest
Thanks for a great review Carley. Customers like you make us thrive for the best!
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Best website to buy mam products in Australia!
I'm glad my sister recommended me Babynest. The best website to buy mam products for fast shipping! Very easy and user friendly website.
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JadeKingscliff
Awesome products
Loves these products :) I will Definitely buy from them again Good prices and excellent specials with Wonderful customer service
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JanetGrabben Gullen
Such a fantastic company, I will always buy your products
This is the only place I could buy mam bottles, very reasonable prices, fast delivery, great communication, such a pleasant experience all round, makes for one very happy and content bubba
Thank you baby nest
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jessiejayleaAU
- 5 reviews
- 6 likes
Perfect!
Great quality products! Things I've ordered in 2010 are still going strong! fast shipping! Everything about this company is great!! Will definitely be back!
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Questions & Answers
Bronxasked
Hello babynest I've emailed you to no reply chasing a tracking number for our order been 10 days be good to get a reply thank you
2 answers
babynestBabynest
Hi
We apologize for the inconvenience.
Can you please call 02 86253317 to sort this issue? We need to know the order num and other details. Once again we request you to call or ask questions on fb. We have a 4 min response rate.
Thank have received items
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babynestBabynest
Hi I think your order was raised on a Fri and we sent out your parcel on Mon . That was the earliest we could do as we do not work on Mon. Tue mor our customer service gave you the tracking number an... Read more
d you must have received the goods on Tue afternoon. Not sure what else we could have done better. Sorry about your disappointment. We are always trying our best to give good customer service.