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4 questions from our users

Jane

Janeasked

I would like to know if you can get a knife block to hold all of the knifes in one thanks



No answers
Ahall

Ahallasked

I am looking at the baccarat saucepan set after my amazing wedding present set of 22 years has broke - looking to see what people who have bought these think of them ?!

No answers
Lyn B.

Lyn B.asked

Hi, I bought a 12ltr (I think) pot and the first time I tried to cook a 2.2kg silverside and it would NOT boil for nearly an hour! Is this normal. I have other copper based pots that boil quickly without problems. The stove is new.

3 answers
graham
graham

no idea

Lyn B.
Lyn B.

Seriously! Disgusting reply answer, I guess the “quality “ ends with the stock.



Jas
Jas

I just receive a new replacement 16cm pot as part as the "Lifetime Warranty". I have to agree, this pot does NOT boil as fast as the older Baccarat copper bottoms or boil as hard. Pretty disappointing actually:(

Mary t

Mary tasked

I bought several baccarat products, scanpan, saucepans etc. They are RUBBISH ! I used to own your productsYEARS ago and they were much better quality. I do not know what you've done to your product line but the quality is significantly poorer .i will never buy your products ever again . Did you sel, to the Chinese ? Most companies of quality goods taken over by Chinese companies have destroyed the quality behind once respected brands and produced rubbish goods. Brand loyalty is now lost. Can't stand your products anymore, discolouration and difficult to clean ! Consumers beware and avoid !

1 answer
MonkeyBaby
MonkeyBaby

I think it's all the frying pan products to be honest and not to do with getting the Chinese to manufacture it. All of the branded products have this issue as I go through the same problem as yourself. I've been sticking just to Aldi stuff since it's cheaper to buy and can claim warranty through them easily. Save your $$$ as you said.

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