Charged $113.00 to replace 2 blown bulbs. Brake bulb, and headlight. No testing needed, just straight bulb replacement. Disgraceful overcharging. If you are happy paying $137 p/hr labour, than this is your place. If not, go somewhere else.

I had a 9:15am service appointment on my car, still waiting at 4:30pm with little to NO update on how long it’s was going to take, I could have organised a lift if I knew it would take all day, I had repeatedly asked and was told I have calls on hold and will come back to you with an update . NOTHING. Very disappointing after wasting a whole work day sitting there .

Our 10 year old Hyundai Santa Fe broke down on a Friday afternoon & we limped into Quayside Motors. In spite of being very busy the service dept. was able to it get running with the warning that reliability was unpredictable. Broke down again on Saturday & a we had to purchase a new vehicle. Staff were extremely helpful in providing a loan car & shifting all our holiday stuff from old car to loan car on Saturday & then to new Tucson on Monday. Very fortunate that we broke down in Ballina. Friendly & efficient service all round and we cannot recommend them more highly.

Made the mistake of buying a car from this firm. However during the buying process they never returned calls, failed to order accessories, incorrectly fitted accessories on new car, and was told only contactable via email.

Worst experience ever. Left feeling hopeless situation where do I go for real help. Left with no car, degraded and feeling worthless. Thank god lismore has car dealers. Quayside Ballina are atrocious. Don't even bother. Do yourself a huge favour keep driving.

Booked in for a service as warning lights on my vehicle, which is still under warranty, were randomly coming on. On arrival I was told I was not booked - bummer! I drove over 40kms on my day off just for that. After some discussion and not a word of apology for the stuff up they agreed to do the service. 5 hours later and an invoice of $390 I was finally able to leave, hopefully never to return!