I connected ADSL 2 months ago in Nerang. We had issues with the phone line still being attached to the previous tenants telco (TPG), whom took 2 weeks to release the port at the exchange for use to Barefoot. Once this was done, it was only roughly 1 week for Barefoot to have us connected just in time for the long weekend. The first fews days prior to our account being charged (due to the long weekend) we were receiving 16mg/s downloads, yet after we were official, this has gone down to 8mg/s. Possibly the difference to being hooked up directly with Telstra and then a secondary provider (???)...

I have ADSL connection. Woke up this morning an no internet. Telstra must have spit the dummy. I'm not good with tech so had to have my daughter do it. Ten minutes to fifteen tops and we were good to go. Only just signed on but extremely happy with the service and I no longer have to talk to that computer to get to a human. Other companies could learn a thing or two from Barefoot. The other thing I like is it is an Australian company with the call centre in Australia. Easy for me to understand the person I am talking too. Would highly recommend.

I have been with these guys for a week now on adsl2 and i am extremely happy with the service so far.
Downloading speeds are better than any of my previous isp's gaming pings have dropped A LOT!!!.
The staff have been friendly and knowledgeable and im very glad i went barefoot

I have just experienced the most easiest transition process ever. Changing from my previous supplier to Barefoot ADSL was almost a non-event - it was that simple! Two days earlier than estimated and running like a dream.

I think we start with the right foot and YES tech support work how it should work it jus perfect thanks guys is so nice to talk with someone who understand what is going on.

Requested standalone broadband plan, After checking my area exchange I was told that they can provide me adsl2+ Once the phone line was active plan fee was processed and then after few days they informed they can not provide.

It's been over 8 days they still haven't refunded paid amount or any updates from them but I'm very happy I didn't get the service.

They were not able to tell us in advance that they couldn't connect us because we were on Optus lines, but they have good customer service & helped us out.

I recently changed internet provider to Barefoot Telecom and what a difference that has made. These guys are dedicated to providing service. Remember that word "SERVICE" ? Well Barefoot Telecom provide it in heaps. Their slogan is: "We are not your average Telco". They certainly are not, and on top of that their support is local and not offshore. I highly recommend them to any one looking for a first class internet provider.

Great customer service which is rare to find. The barefoot team have been great in setting up our ADSL account. Any teething problems we have had have been resolved quickly and efficiently. Highly recommended!

I switched from another provider to Barefoot a few weeks ago and the experience so far has been very good. It's almost impossible to find a local ISP that hasn't cheap-shored it's service arm overseas, these guys are based in Sydney and are a small team so you always speak to a real person. Quality service and support so far, let's hope it doesn't deteriorate otherwise I'll have to look elsewhere... AGAIN!