Read also:
lg gb-310nwl 310l bottom mount fridge 5 star chef benchtop dishwasher manual pilot sport 3 vs re003 kambrook arctic tower fan review ridge ryder by evakool platinum fridge freezer - 42 litre fisher and paykel washsmart error 37
Barefoot Telecom NBN 25 (Mid)
Jane Perth WAPerth, WA
- NBN 25 (Mid)
- Verified customer
Exemplary customer service!!
Exemplary customer service & great internet service. Big thanks to Tony who patiently walked me through my reconnection at my new house. For two years I have been a Mate customer & will not be leaving any time soon!
1 comment
Similar opinion? Write a review on ieatwords.com.au!
Zane P.Metropolitan Adelaide, SA
- NBN 25 (Mid)
- Verified customer
Best value package out there
Have been with barefoot for about 2 years and have not had a single issue. Moved house in that time and they made that easy for me too. Very happy with the product and service.
1 comment
Rebecca J.Barefoot Telecom
Hi Zane,
Happy to hear that we've made it easy for you!... Read more
Thanks for your kind words and glad to hear you are enjoying the service! Regards, The Barefoot teamSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Barefoot Telecom
- NBN 25 (Mid)
- Verified customer
Wonderful Service
Only switched to NBN today. There were lots of issues with a modem (my one I’d had from a previous company). Tim and Mike from Barefoot spent SUCH a long time on the phone with me, it wasn’t an easy fix! They were patient and knowledgeable. I haven’t got any feedback about the internet but customer service is fantastic. Well done guys!!
1 comment
Rebecca J.Barefoot Telecom
Hi Shell,
Very glad to hear that our support team were helpful!... Read more
Many thanks for taking the time to leave us this review, we will definitely pass on your feedback to Tim and Mike. Regards, The Barefoot teamSimilar opinion? Write a review on ieatwords.com.au!
Find out how Barefoot Telecom NBN 25 (Mid) compares to other Internet Service Providers
Know better, choose better.
- NBN 25 (Mid)
- Verified customer
Thank you Barefoot
Barefoot's service is excellent - really did their best trying to get my NBN connection at my new address connected, keeping me well informed of progress. Unfortunately they are at the mercy of NBN who are not quite as efficient. Eventually got the NBN 25 Mid connected after about a week. The speed is great during the day but drops substantially during the evening for general internet use - streaming speed remains constant though.
1 comment
Rebecca J.Barefoot Telecom
Hi Stephan,
Thanks for taking the time to leave us with this review!... Read more
Glad to hear you are happy with us! Regards, The Barefoot teamSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Barefoot Telecom
Ravinder B.Perth, WA
- 2 reviews
- 2 likes
- NBN 25 (Mid)
- Verified customer
Had bad experience with service and team. Misguided
Paying $69 Didn’t get Any thing close to this service. Speed is terrible. So disappointed and annoying. Customer paying for money for services not excuse. Don’t trust Barefoot’s internet.
Keep blaming on NBN team.
5 comments
Rebecca J.Barefoot Telecom
Hi Ravinder B,
We are sorry to hear that you feel this way.... Read more
Can you please confirm your Barefoot account number so we can look into this issue? Regards, The Barefoot team601816.
I also requested for compensation for that. But you team said we can’t do anything for you. And can’t provide good service. They never told me that I can’t get good service because my house i... Read more
Rebecca J.Barefoot Telecom
Hi Ravinder,
Thanks for confirming your account details.... Read more
The maximum attainable rate on your nbn line is 41Mbps and this is well within specifications for your chosen plan. The maximum speeds you can obtain on an nbn Fibre to the Node (FTTN) service are dependant on the maximum sync rate of your copper line as this is a physical limitation of this type of service. Regardless of which provider you choose, you will not achieve speeds faster than this as this is the limit of the technology nbn has rolled out in your area. We can confirm that no compensation can be provided in this instance as no fault or network issue was detected. We wish you all the best. Regards, The Barefoot teamSimilar opinion? Write a review on ieatwords.com.au!
CeciliaGreater Melbourne (Inner), VIC
- NBN 25 (Mid)
- Verified customer
Really great customer service
Barefoot were great.
We had a bit of a rocky start with the first month being disconnected twice, customer service team were wonderful and ready to help. From then, no issues.
1 comment
Rebecca J.Barefoot Telecom
Hi Cecilia,
We really appreciate you taking the time to leave us your feedback, glad to hear you are happy with us.... Read more
Regards, The Barefoot teamSimilar opinion? Write a review on ieatwords.com.au!
AndrewGreater Melbourne (Metropolitan), VIC
- 4 reviews
- 1 like
- NBN 25 (Mid)
- Verified customer
Usually great, but not this time.
We have been a customer of Barefoot for a couple of years. The experience in the main has been first class. Great ordering process, well priced products and terrific after sales support.
When we moved houses, we ordered a new NBN service 6-8 weeks in advance. A few days before moving in I realised we had received no communication. I called Barefoot to find that whist the new service request was on their system, the request had not been sent on to NBNCo. The likely delay could be anything between 7-30 days. A small mistake had caused a big dela...Read more
1 comment
Rebecca J.Barefoot Telecom
Hi Andrew,
We would like to thank you for taking the time to provide your feedback on your service. ... Read more
Sorry to hear while moving in to your new property that the change over to your nbn service was not smooth. In regards to Wi-Fi issues you're experiencing, by upgrading the firmware to the latest version on the Netcomm NF18, this tends to rectify most issues you experience on a Wi-Fi connection. However, can you please advise your account number so we can look into this issue ASAP? Regards, The Barefoot teamSimilar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Sorry, there are no questions about Barefoot Telecom NBN 25 (Mid) but you can read 26 questions about Barefoot Telecom.
Other Internet Service Providers
Mint Telecom
4.9(357)Launtel
4.9(256)Aussie Broadband
4.5(3,850)Australia On Line
4.7(162)MATE
4.4(2,051)Tangerine Telecom
4.3(1,362)Harbour ISP
4.2(958)Bordernet
4.7(65)OptiComm
4.1(352)OntheNet
4.7(56)More Telecom
4.4(66)Lizzy
4.5(55)Other Internet Service Providers
Mint Telecom
4.9(357)Launtel
4.9(256)Aussie Broadband
4.5(3,850)Australia On Line
4.7(162)MATE
4.4(2,051)
Related Articles
Best Internet & Mobile Phone Service Providers in 2020!
Internet and mobile phone service are necessities of modern life, so it's important we have the best coverage and service at the best price possible. Here are our Award Winners for the best Internet Service Providers (ISPs) and Mobile Phone Service Providers (MPSPs) in 2020. View specific ratings such as Customer Service, Adequate Speeds for ISPs and Local Reception for MSPs.
Wendy Z.Nov 22, 2022
Listing monitored by Barefoot Telecom representatives.
ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.
Rebecca J.Barefoot Telecom
Hi Jane,
Many thanks for your kind words! We will also pass your feedback onto Tony!... Read more
Regards, The Barefoot team