Ongoing issues with nbn line dropping out. Barefoot were relentless on my behalf and continued to monitor the line function remotely and held nbn accountable. They have been excellent advocates on my behalf and are always friendly and helpful.

Barefoot had my service up and running in a matter of hours after my sign up. I had a minor issue with setup (which was entirely my fault) and I called their customer service number. The advice the support technician gave me was absolutely fantastic, he went above and beyond to ensure I was able to configure my modem correctly, and offered great advice about how I could improve the WiFi in my home in the event that I had any issues. So far though, the connection and speed has been terrific.
I can't recommend these guys highly enough.

I was a bit worried before signup with Barefoot, I heard that internet speed is not good in Australia so that i didn't expect much at the beginning. But surprisingly the connection is really good & they provided a great services to me. Sent me a modern with all the values set up, what i needed to do is literally plug it to the NBN place. And everything works just fine. I've been using it for more than 10 months, so far i'm really satisfied.

My nbn kept dropping out. I called barefoot and left a message. Soon Michael called and got things happening pretty quickly. He was very friendly, professional and extremely helpful and understood all I was saying.
A far superior service to any other provider!

Fast and reliable service. No interruptions. Prompt, friendly and efficient service. Good speeds. No dropouts, attractive upgrade offers available from time to time. Highly recommend using Barefoot Telecom. Extremely happy with my service.

OK, Barefoot has always been responsive and upfront from the start, and very easy to communicate with. My only issues have been with the NBN service being somewhat unreliable in terms of speed and consistency. My line is approx 250M from the node, so you'd expect that I'd get the highest speeds the majority of the time but that is not the reality.

Barefoot is not to blame for their suppliers shortcomings.

I have the 50MBPS service and can get up to that speed if I pick my times well, but as soon as my near local High school is open, the speeds go down.
I've spoken to other local users with other ISP's and they have much bigger issues.

So, I'm very happy with Barefoot !

Lives up to it's claims, has just given me a further 3 months at the lower introductory rate, I'm so impressed because it was unexpected. Download and upload speeds are consistent and what we signed up for.

Connection stable. We are some distance from the local NBN node speed is 35-36 mbs download. Was same ratio as ADSL. Would be nice if a little faster, nonetheless happy.

Reliable, with constant download and upload speed. Download always between 45 & 47 Mbps. In nearly 12 months have only experienced just a very few short dropouts. We have a home phone VOIP service as part of the bundle, this has worked seamlessly, with better volume and clarity than our old ADSL service.