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Reviewer Photos & Videos
Excellent service with a smile - each and every time.
We thoroughly enjoyed working with Eriana and Pieter on our tile selection. They are extremely knowledgable, professional, friendly and patient, always going above and beyond. We would highly recommend the Thornleigh branch for tiles, styling advice and exceptional service. Thank you Pieter and Eriana!
1 comment
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ClaireO'ConnorSydney, NSW
- 2 reviews
Bowral team are awesome
Great customer experience! Bundy at the Bowral store was very knowledgeable, helpful, and a pleasure to deal with. Really went above and beyond. Certainly recommend them for tiles, styling and price.
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Fiona and TimSydney, NSW
THORNLEIGH STORE - Eriana and Pieter
Excellent service, price and product. With the help of Eriana and Pieter, we were able to style our house and their time and expertise was exceptional. Thank you for all your help.
1 comment
Beaumont TilesBeaumont Tiles
Hi Fiona & Tim, Thanks for the great review, you’ve made our day, and we agree the team at Thornleigh are great! We’ll be sure to let them know.
Have a great day!
Beaumont Tiles Head Office.
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JMPIllawarra, NSW
- 2 reviews
Ordering at Beaumont Mittagong branch
Excellent response to a Batch enquiry to purchase a spare box of tiles. Responses via both phone and email from the staff member at Mittagong branch of Beaumont were friendly; prompt and helpful in case anything else was required from them. Thank you!
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Carol MilwainGreater Melbourne (Outer), VIC
Excellent Customer Service
Found this store was very helpful. Staff there are pleasant and have a wealth of knowledge. Was able to find a tile and a feature tile with the assistance of a female store person. Her expertise and professionalism was fantastic. Would recommend this store in the future.
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A stress free shopping experience with very helpful staff.
We are in the process of organising tiles and bathroom products for our forthcoming renovation. This was weighing on us as numerous decisions had to be made. We found Beaumont Tiles at Keilor Park took a lot of worry out of the process and they were very helpful in answering our questions and concerns. We now feel confident in moving forward and starting our reno. Much appreciated and thank you,
1 comment
Beaumont TilesBeaumont Tiles
Hi!
Thanks for the great review, you’ve made our day, and we agree the team at Keilor Parkt are great! We’ll be sure to let them know.
Have a great day!
Beaumont Tiles Head Office.
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friendly and efficient service at Mittagong
I found the staff all very helpful. the one young man I dealt with mainly was most attentive and knowledgable and very clear. also generally accessible. they were punctual and efficient.
1 comment
Beaumont TilesBeaumont Tiles
Hi Denny,
Thanks for the great review, you’ve made our day, and we agree the team at Mittagong are great! We’ll be sure to let them know.
Have a great day!
Beaumont Tiles Head Office.
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AaronGreater Melbourne (Inner), VIC
Great service Keillor park!
Excellent service from the team at Keillor park. Sash was Friendly, professional and knowledgeable.
Would highly recommend these guys, especially tilers and trades.
Great prices and great products on offer.
1 comment
Beaumont TilesBeaumont Tiles
Hi Aaron,
Thank you for taking the time to review your experience with our Keilor Park store. We’re so proud to have them as part of the Beaumont Tiles family and will be sure to pass this review on to them.... Read more
Have a great day! Beaumont Tiles Head OfficeSimilar opinion? Write a review on ieatwords.com.au!
AnthonyGreater Melbourne (Metropolitan), VIC
Very Professional, Very Helpful.
Thank you to the team at the Keilor Park Store. Sharisse was very helpful and made it easy to choose the right tiles. Sash and Troy made sure I had all the right products. Sash is very knowledgeable and would recommend to others.
Thanks again.
1 comment
Beaumont TilesBeaumont Tiles
Hi Anthony,
Thank you for taking the time to review your experience with our Keilor Park store. We’re super proud to have them as part of the Beaumont Tiles family and will be sure to pass your review on to the team.... Read more
Have a great day! Beaumont Tiles Head OfficeSimilar opinion? Write a review on ieatwords.com.au!
Find out how Beaumont Tiles compares to other Tiles, Vinyl & Laminate Flooring Companies
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Really happy with the service
Manu and Emily always look after our clients - we're very very pleased. They're great at sourcing tiles and working in with our schedules. Fantastic hospitality in their showroom. We highly recommend.
1 comment
Beaumont TilesBeaumont Tiles
Hi Tabrizi Home Builders,
Thanks for taking the time to review your experience with our Fortitude Valley Studio. We’re so proud to have them as part of the Beaumont Tiles family and will be sure to pass this review on to them.... Read more
Have a great day, Beaumont Tiles Head OfficeSimilar opinion? Write a review on ieatwords.com.au!
Great experience
Great service, friendly staff. Always at the ready to answer any questions that i have had for them. will definitely return for the bathroom reno. thanks Beaumont Tiles, very happy
1 comment
Beaumont TilesBeaumont Tiles
Hi Leslie,
Thank you for taking the time to review your experience with our Mittagong store. We’re so proud to have them as part of the Beaumont Tiles family and will be sure to pass this review on to the team.... Read more
Have a great day! Beaumont Tiles Head OfficeSimilar opinion? Write a review on ieatwords.com.au!
Sonya S.Darling Downs, QLD
Fantastic in every way
Wow what can I say about Beaumont Tiles Toowoomba Store,
Rob is amazing, he listens to what your saying and gives get advice and ideas. The service is professional as well as it feels personal. It doesn't matter how many times I've gone in nothing is a problem.
1 comment
Beaumont TilesBeaumont Tiles
Hi Sonya,
Thanks for the great review, you’ve made our day, and we agree the team at Toowoomba are great! We’ll be sure to let them know.
Have a great day!
Beaumont Tiles Head Office.
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Lucy XSydney, NSW
Terrible customer service
I bought more $6000 products from them. They sent to me wrong tiles and wrong color vanity. They never make an apologize for their mistakes. And they said it’s supplier’s mistake not their fault. When I call them they always told me they are with customer.
1 comment
Beaumont TilesBeaumont Tiles
Hi Lucy,
We’re really sorry to hear your local Beaumonts in-store experience didn’t meet your expectations. Please rest assured that we’ve passed on your feedback to management. Could you please emai... Read more
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The reviewer stated that an incentive was offered for this review
Bathroom Reno
Was a fun and friendly experience going through what we need for our new bathroom. We were given really helpful suggestions. I’m looking forward to the finished product. Thankyou for helping make this special.
1 comment
Beaumont TilesBeaumont Tiles
Hi Janet,
Thanks for the great review, you’ve made our day, and we agree the team at Mount Gambier are great! We’ll be sure to let them know.
Have a great day!
Beaumont Tiles Head Office.
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Lucy
- 4 reviews
very bad customer service
I order $6000 products from them. but they Sent to me wrong tiles and try to shirk responsibility. I have to wait another 3 days to get the correct tiles in stock and drop back the wrong one and pick up the correct one myself. they even refuse to do a delivery to fix they mistake. I returned the tiles but still haven't got may money back. I will never purchase anything from them again.
1 comment
Beaumont TilesBeaumont Tiles
Hi Lucy,
We’re really sorry to hear your local Beaumonts in-store experience didn’t meet your expectations. Please rest assured that we’ve passed on your feedback to management. Could you please emai... Read more
Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Find out how Beaumont Tiles compares to other Tiles, Vinyl & Laminate Flooring Companies
Know better, choose better.
Great customer service and helpful advice.
The staff at the Keilor Park store were informative, patient and very attentive. They remained with me in the store helping me with ideas and giving very helpful advice., even allowing me to take home tiles before making final decisions. I highly recommend shopping in store if you are looking for quality tiles and excellent customer service.
1 comment
Beaumont TilesBeaumont Tiles
Hey Georgie,
Thanks for taking the time to review your experience with our Keilor Park store. We’re so proud to have them as part of the Beaumont Tiles family and will be sure to pass this review on to the team.... Read more
Have a great day! Beaumont Tiles Head OfficeSimilar opinion? Write a review on ieatwords.com.au!
Rosemarie B.Illawarra, NSW
Fantastic customer service
Bundy and the team at Beaumont Tiles in Mittagong have been fantastic with chosing products, product knowledge, customer service. I have been in retail along time and I havent had an experience as good as this one for a long time. Keep up your fantastic work.
1 comment
Beaumont TilesBeaumont Tiles
Hi Rosemarie,
Thanks for the great review, you’ve made our day, and we agree the team at Mittagong are great! We’ll be sure to let them know.
Have a great day!
Beaumont Tiles Head Office.
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ChrisIllawarra, NSW
- 2 reviews
Drummy hollow tiles
If you want drummy and hollow tiles for your home then you should talk to Beaumont tiles in South Nowra.
They will be happy for their Asian installers to install these for you at an extra cost
Good luck
3 comments
Beaumont TilesBeaumont Tiles
Hi Chris,
We're sorry to hear about your recent store experience. Please rest assured that we are taking this incident seriously and will investigate further. Could you please email [email protected].... Read more
Have left a message as requested, no call back as yet
Beaumont TilesBeaumont Tiles
Hi Chris, one of our team called and left a message for you. Can you please check your messages and call back the team member so they can assist you with your issue. Thanks
Beaumont Tiles Head Office.
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DavidCentral Highlands and Goldfields, VIC
Thank you
After a few hiccups things went like clock work, thank you for your understanding and helping with everything over the last few weeks, special thanks to Troy who helped out far beyond what he needed to
1 comment
Beaumont TilesBeaumont Tiles
Thank you for your feedback David. We really appreciate you taking the time to share your feedback with us and we're glad that we were able to get everything sorted for you. All the best with your future renovations.
Beaumont Tiles Head Office
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JHHIllawarra, NSW
- Verified customer
Beaumont Tiles Nowra
Beaumont Tiles Nowra are tiling the main living areas, front porch, and rear alfresco of my new 5 bedroom house near Huskisson, Jervis Bay, NSW. In total, 180 sq/m of tiles valued at $21,580 including labour.
Work commenced on 07 Feb but the tilers stopped work on the main living areas on 11 Feb because the last pallet of tiles was found to be a different type to those that have already been laid. About 90 square metres have been laid, consisting of the main 600 x 600 mm tiles in every room, with just the border of each room needing to be fin...Read more
ished. The alfresco and front porch tiles are different to the interior tiles and have not been laid. The tradesman informed me that they could not source similar tiles, and that they were told to 'keep going' in the hope that I wouldn't notice. Thankfully they didn't. At this stage I am waiting to hear if similar tiles can be sourced to complete the job. Some background information... The sales order from Beaumont Tiles Nowra was for... - $10,280 of tiles, glue and grout, and delivery10 comments
Update 15 Feb...
Beaumont Tiles have agreed to source the correct tiles to complete the job, but...... Read more
- it will take until April to get the replacement tiles as they do not have stock in Australia, and this is the earliest that they can be supplied by the manufacturer. - the next batch of tiles that they source may not match the tiles that have already been laid. This will end up being at least an 8 week delay in finishing this part of the build, which subsequently delays by 8 weeks the following already scheduled work... carpet laying, fitting kitchen appliances, installing wood heaters, paying tradesmen, storage costs, removals, new furniture deliveries and MOVING IN!!!. Surely the batch number could be used to find someone with the same tiles somewhere in Australia? Doesn't have to be from Beaumont's.Beaumont TilesBeaumont Tiles
Hi JHH,
We're sorry to hear about your recent store experience. Please rest assured that we are taking this incident seriously and will investigate further. Could you please email [email protected]... Read more
Thanks for the quick response. I've sent you an email with the requested information.
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Questions & Answers
Davoasked
i dont get the point of this website when reviews are clearly written by the shops?
No answers
Harrisasked
I am seeking quality vinyl tiles. Do you have such as this and can you organise a tradesman to lay them? I am in Scarborough, northern Brisbane. Thank you.
1 answer
Beaumont TilesBeaumont Tiles
Hi Harris,
Thank you very much for your enquiry be we do not stock vinyl tiles unfortunately.
Beaumont Tiles Head Office.
Steve Lasked
Hi,
Is it standard practice to be charged a delivery fee when picking up tiles from a Beaumont store?
6 answers
Beaumont TilesBeaumont Tiles
Hi Steve,
Thanks for your question, which store is your local Beaumonts store?
Labrador
Beaumont TilesBeaumont Tiles
Hi Steve, we'd like to discuss your recent Beaumonts experience with you. Are you able to email your best contact number and we will get one of our head office team to give you a call to discuss. Regards, Beaumont Tiles Head Office
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Beaumont TilesBeaumont Tiles
Hi Magda
Thanks for the great review, you’ve made our day, and we agree the team at Thornleigh are great! We’ll be sure to let them know.
Have a great day!
Beaumont Tiles Head Office.