Read also:
homelite 25cc curved shaft petrol line trimmer brunnings weed and feed how to use dyson dc39 turbine head not spinning fat blaster shakes before and after australia post prepaid credit card fisher & paykel wh7560j3 reviewBeaumont Tiles (page 4 of 22)
Reviewer Photos & Videos
Elodie_CaelMetropolitan Adelaide, SA
can improve!
you can either be lucky and get a very knowledgeable, friendly person to help you out or someone that have actually no clue about the products or company procedures and on top of that have bad attitude !
the quality of service vary so much from a store to another.
it was 5 stars for Beaumont Team on south Road ( SA) but not more than 2 on Grote Street. 4 person seating at "reception" you walk in an not one acknowledge or great the customer …!! borderline rude when you dare bothering them with a question !
It was also quite annoying to find ou...Read more
t that you can only collect your order from 1 location (warehouse) only between 8.30 to 4.30 weekday … definitely not ideal . overall some stores ( Grote) need to improve on their customer service, maybe some training is needed and also learn to SMILE . its a start.
1 comment
Similar opinion? Write a review on ieatwords.com.au!
SandraSydney, NSW
Beaumont Tiles - West Ryde - Fantastic!
So happy with the amazing customer service provided by Beaumont Tiles store in West Ryde. Artti and the team went above and beyond to assist, guide and provide great advice with my purchase of tiles and fixtures for my bathroom and laundry renovations! A big thank you once again!
1 comment
Beaumont TilesBeaumont Tiles
Hi Sandra,
Thanks for the great review, you’ve made our day, and we agree the team at West Ryde are great! We’ll be sure to let them know.
Have a great day!
Beaumont Tiles Head Office.
Similar opinion? Write a review on ieatwords.com.au!
Kathy B.New South Wales
Very disappointed!
Very poor customer service at Tura Beach store, after waiting 20 mins still no help only to be assisted by a member of the paint section who understandably had limited product knowledge. We waited once again only to be ignored by staff who were aware we were there but uninterested in serving us.
1 comment
Beaumont TilesBeaumont Tiles
Hi Kathy,
We’re really sorry to hear your local Beaumonts in-store experience didn’t meet your expectations. Please rest assured that we’ve passed on your feedback to management. Could you please emai... Read more
l [email protected] with your best contact number and one of our senior head office team will phone you to discuss. Beaumont Tiles Head Office
Similar opinion? Write a review on ieatwords.com.au!
Find out how Beaumont Tiles compares to other Tiles, Vinyl & Laminate Flooring Companies
Know better, choose better.
Helena JansaAU
- 3 reviews
No service at all
Today I stop at Beaumont tiles in Rutherford.
I went to look for floor tiles for my home.
The 3 employees were “busy” with one costumer.
After a few minutes I left.
I will not buy from this shop. VERY DISSAPOINTED. HOPELESS
1 comment
Beaumont TilesBeaumont Tiles
Hi Helena,
We're really sorry to hear about your experience and would like to discuss it with you. Could you please email [email protected] your best contact number and a member of our team will phone you to discuss.
Beaumont Tiles Head Office
Similar opinion? Write a review on ieatwords.com.au!
B YacoubSydney, NSW
Beaumont Tiles St Ives is Great
Sam from Beaumont Tiles St Ives is a top sales person, him & his colleagues Kunal stepped up to help us when we had a bad delivery experience, the heavy rain & winds didn’t stop them and they did everything they can to make our experience the best ever, thank you guys.
1 comment
Beaumont TilesBeaumont Tiles
Hi,
Thanks for taking the time to share your recent experience with us and we agree Sam is a complete Rockstar. We’re so proud to have them as part of the Beaumonts family and will be sure to pass th... Read more
Similar opinion? Write a review on ieatwords.com.au!
George TIllawarra, NSW
- 2 reviews
- 2 likes
Beaumont Tiles Mittagong is the best!
We knew from the start that we were in great hands. Monique put in a huge effort to make sure everything we selected would go together perfectly, and it did - amazing customer service and very well priced.
1 comment
Beaumont TilesBeaumont Tiles
Hi,
Thanks for taking the time to share your recent experience with us and we agree Monique is a complete Rockstar. We’re so proud to have them as part of the Beaumonts family and will be sure to pas... Read more
Similar opinion? Write a review on ieatwords.com.au!
RosaIllawarra, NSW
- 2 reviews
Great service from Beaumont Tiles Mittagong
A huge thank you to Bundy from Beaumont Tiles Mittagong for his help choosing tiles, vanities, sinks and showerware for our bathroom renovation. Throughout the decision process he was patient, helpful and refreshingly good-humoured, nothing was too much trouble. Most happy with all the products purchased and the bathrooms came up a treat!
Similar opinion? Write a review on ieatwords.com.au!
Love....love...love this store!!!
I went to Beaumont tiles for help to purchase some beautiful mirrored mosaic tiles along with all my bathroom fitting and black Granite sinks from the Auburn store, Jason and his team were wonderful, a pleasure to deal with, nothing's to hard!! The whole store has AMAZING STOCK!!! Highly recommend them, very professional!!
1 comment
Beaumont TilesBeaumont Tiles
Hi Ren,
Thanks for the great review, you’ve made our day, and we agree the team at Auburn are great! We’ll be sure to let them know.
Have a great day!
Beaumont Tiles Head Office.
Similar opinion? Write a review on ieatwords.com.au!
Manan ShahSydney, NSW
Best Affordable Store
Thanks Jeet, you serve a best service & after sales service. Beaumont tile Auburn is the best store for tile & bathroom accessories. Very responsible price & very good quality. He is very helpful for selecting the right product. Thanks Jeet.
1 comment
Beaumont TilesBeaumont Tiles
Hi Manan,
Thanks for the great review, you’ve made our day, and we agree the team at Auburn are great! We’ll be sure to let them know.
Have a great day!
Beaumont Tiles Head Office.
Similar opinion? Write a review on ieatwords.com.au!
Find out how Beaumont Tiles compares to other Tiles, Vinyl & Laminate Flooring Companies
Know better, choose better.
JaneGreater Melbourne (Metropolitan), VIC
- 2 reviews
Purchase process was great, after sales processes not so great
We had a great experience purchasing everything for our bathroom through Beaumont Tiles in Ascot Vale. The staff were all so friendly and helpful.
The only negative is the after sales processes, we had to pay to return items (25% of the purchase price) and the tile return policy did not apply to the tiles we bought, but we were not told this at the time of purchase
1 comment
Beaumont TilesBeaumont Tiles
Hi Jane,
Thanks for taking the time to review your recent Ascot Vale experience. ... Read more
Sorry about the the communication issues you experienced, but we're glad to hear the staff were friendly and helpful. We'll pass your feedback along to senior management, but if there's anything else we can do to help please let us know your contact details at [email protected] and we'll be in touch.Similar opinion? Write a review on ieatwords.com.au!
Outstanding Customer Service
I brought in one of my clients to Beaumont Tiles Auburn and I was helped by Jeet, Jason and Jaydon. They delivered excellent customer service, they were very patient as we were looking at many different tiles. As we had many bathrooms we were able to negotiate prices. A one stop shop for everything. Best team that I have dealt with and I would recommend anyone that is doing a renovation to go speak to Jeet, Jason and Jaydon. Thank you team Auburn and can’t wait for the next project.
1 comment
Beaumont TilesBeaumont Tiles
Hi Roseanne,
Thanks for the great review, you’ve made our day, and we agree the team at Auburn are great! We’ll be sure to let them know.
Have a great day!
Beaumont Tiles Head Office.
Similar opinion? Write a review on ieatwords.com.au!
EllenMetropolitan Adelaide, SA
- 18 reviews
Tiles Good But Service A Big Let Down
Selected and purchased tiles at Modbury SA store, sales person very good. Told we could return unopened boxes of tiles. Had two left. Went to return tiles and very rudely told 'no refund on under 3 boxes and that's only if they match the shop stock....it's on the form attached to your receipt'. Showed them the receipt and invoice and there was no attachment or mark of any attachment. Reply was then 'bad luck, that's the way it is. Read the conditions on our website'. This is a different female that the person who sold us the tiles. I kn...Read more
ow everyone has a bad day but customer service is customer service. Angry staff create angry customers and, boy, was I angry. Some attempt at negotiation would have been appreciated. We have further renovations going on and there is no way I will go back to Beaumont Tiles.1 comment
Beaumont TilesBeaumont Tiles
Hi Ellen, sorry about the experience you had with our store at Modbury. If you'd like to talk to a senior member of our head office team, please let us know your best contact details at feedback@tile.... Read more
com.au. We'd be happy to talk to you and see if there's any way we can help.Similar opinion? Write a review on ieatwords.com.au!
Santhosh SSydney, NSW
- 5 reviews
- Verified customer
Reputed company but bad service during delivery
Recently I ordered my tiles for my new build from Beaumont Tiles, Auburn Store. During my selection process, they ([name removed]) were really helpful. Assisted me to choose the right tile matching my home. I was asked to call them 2 weeks before delivery date to make the full payment to finalize the order. Then when I called them, they confirmed me, stock is not available in NSW warehouse and they needed to get it from Brisbane warehouse. I urged them to order it as soon as possible as I am nearing the completion of my home. Then I patiently...Read more
waited for couple of weeks, but there is no call from them to say the stock is available even though they know that I am waiting for this to be delivered as soon as it is available. When I called them to check on the status, they said the tiles were available a week ago, but it was not informed, Due to this communication issue, I had lost 2 weeks on my tiles work which had delayed my new build completion. Other than this, quality of the tiles is really good.1 comment
Beaumont TilesBeaumont Tiles
Hi Santhosh,
Sorry about the experience you've had with the delivery of your tiles and for the communication issues. It must have been frustrating to be delayed two weeks, but we're glad to hear you like the quality of the tiles.... Read more
We'll pass your feedback along to senior management, but if there's anything else we can do to help please let us know your contact details at [email protected] and we'll be in touch.Similar opinion? Write a review on ieatwords.com.au!
Natasha HardmanSydney, NSW
This is the place to go!
West Ryde Beaumont Tiles are a great team! Their product knowledge is amazing. Artti really listens to customers needs and patiently works towards meeting the look and the budget for each bathroom renovation. Always doing their best to deliver on or before time and nothing seems too much trouble.
I wouldn't go anywhere else.
1 comment
Beaumont TilesBeaumont Tiles
Hi Natasha,
Thanks for the great review, you’ve made our day, and we agree the team at West Ryde are great! We’ll be sure to let them know.
Have a great day!
Beaumont Tiles Head Office.
Similar opinion? Write a review on ieatwords.com.au!
SaraAustralia
- 2 reviews
- 2 likes
- Verified customer
Helpful, friendly, competent and flexible ... what else do you want from your tile shop?
This is the third time I am buying tiles from Maria at Beaumont Tiles Sumner Park. Everything is super-uncomplicated. She gives me great advice and is very flexible in terms of the logistics. So this time around I wanted to pay before going on an overseas trip so my builder could get the tiles delivered when he needed them. Not a problem. Nothing ever seems to be a problem with those guys. Very happy!!
October 8th 2022 Update: This is why you use a tile shop!
OK, so I bought all the tiles I needed for my bathroom renovation in June. Renovatio...Read more
ns took a long time and in October my tiler figured out he was 3 boxes short. The team from Beaumont Tiles Sumner Park managed to get me three boxes of the exact same batch, so there would be absolutely no colour difference. How good's that? Especially for a perfectionist like me! Can't get that at Bunnings. Love Beaumont Tiles Sumner Park!1 comment
Beaumont TilesBeaumont Tiles
Hi Sara,
Thanks for the great review, you’ve made our day, and we agree the team at Sumner Park are great! We’ll be sure to let them know.
Have a great day!
Beaumont Tiles Head Office.
Similar opinion? Write a review on ieatwords.com.au!
Find out how Beaumont Tiles compares to other Tiles, Vinyl & Laminate Flooring Companies
Know better, choose better.
Janine DSydney, NSW
Great service at Thornleigh
Pieter from the Thornleigh store made the selection of everything for my bathroom renovations painless. The experience was excellent - he took the pick-list from the builder and guided me through all the options. He understood that I was renovating to sell and helped me make choices that would add value, look great but not blow the budget. I am delighted with the finished product. Thank you!
1 comment
Beaumont TilesBeaumont Tiles
Hi Janine,
Thanks for the great review, you’ve made our day, and we agree the team at Thornleigh are great! We’ll be sure to let them know.
Have a great day!
Beaumont Tiles Head Office.
Similar opinion? Write a review on ieatwords.com.au!
Great service, great advice...
We were looked after by Artti at Beaumont West Ryde, she did a great job of providing advice and did us a great deal. Delivery was pushed forward to assist our builder get the job done. Flawless service beginning to end!!!
1 comment
Beaumont TilesBeaumont Tiles
Hi Dimitri and Effie,
Thanks for taking the time to review your experience with our West Ryde store. We’re so proud to have them as part of the Beaumont Tiles family and will be sure to pass this revi... Read more
Similar opinion? Write a review on ieatwords.com.au!
Suhail F.Sydney, NSW
1-Stop shop for all bathroom and tiling needs
We were looking for a complete bathroom reno and visited many shops lookinug for ideas and materials. We were quite confused when we walked into Beaumont tiles, where we met Jeet Mody. He guided us with the selections and helped us to design the bathroom with the right color combinations and fixtures. Finally he also provided us a great discount. We would recommend Beaumont tiles Auburn and give them a 5* rating.
1 comment
Beaumont TilesBeaumont Tiles
Hi Suhail,
Thanks for taking the time to review your experience with our Auburn store. We’re so proud to have them as part of the Beaumont Tiles family and will be sure to pass this review on to the team.
Have a great day!
Beaumont Tiles Head Office
Similar opinion? Write a review on ieatwords.com.au!
GlutenfreegirlSydney, NSW
Great choices. Great service.
From beginning to end everyone at Beaumont West Ryde were fantastic. Good prices and accommodating staff every time we needed something. We changed a tiny early 70s bathroom to a functional stylish space.
1 comment
Beaumont TilesBeaumont Tiles
Hi Glutenfreegirl.
Thanks for taking the time to review your experience with our West Ryde store. We’re so proud to have them as part of the Beaumont Tiles family and will be sure to pass this review ... Read more
Similar opinion? Write a review on ieatwords.com.au!
LindalooHunter Region, NSW
- 3 reviews
- 1 like
- Verified customer
Great customer service
Beaumont Tiles Warner’s Bay resolved a problem I when my builder wrongly measured my shower screen. Thank you Courtney for fixing this quickly. I love the tiles I bought as well.
1 comment
Beaumont TilesBeaumont Tiles
Hi Lindaloo,
Thanks for taking the time to review your experience with our Warner's Bay store. We’re so proud to have them as part of the Beaumont Tiles family and will be sure to pass this review on ... Read more
Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Davoasked
i dont get the point of this website when reviews are clearly written by the shops?
No answers
Harrisasked
I am seeking quality vinyl tiles. Do you have such as this and can you organise a tradesman to lay them? I am in Scarborough, northern Brisbane. Thank you.
1 answer
Beaumont TilesBeaumont Tiles
Hi Harris,
Thank you very much for your enquiry be we do not stock vinyl tiles unfortunately.
Beaumont Tiles Head Office.
Steve Lasked
Hi,
Is it standard practice to be charged a delivery fee when picking up tiles from a Beaumont store?
6 answers
Beaumont TilesBeaumont Tiles
Hi Steve,
Thanks for your question, which store is your local Beaumonts store?
Labrador
Beaumont TilesBeaumont Tiles
Hi Steve, we'd like to discuss your recent Beaumonts experience with you. Are you able to email your best contact number and we will get one of our head office team to give you a call to discuss. Regards, Beaumont Tiles Head Office
Other Tiles, Vinyl & Laminate Flooring Companies
ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.
Beaumont TilesBeaumont Tiles
Hi Elodie,
lease email [email protected] with your best contact number and one of our senior head office team will phone you to discuss. Beaumont Tiles Head OfficeWe’re really sorry to hear one of your local Beaumonts in-store experiences didn’t meet your expectations. Please rest assured that we’ve passed on your feedback to management. Could you p... Read more