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Reviewer Photos & Videos
Customer service
Went to the Mowbray store near Launceston for boat trailer tyres.
The guys there were very helpful and friendly to deal with, asking the weight etc of the boat and got the right tyres at a fantastic price, even the tyre fitter was really friendly and put the tyres in the car for us.
Kevin Henderson
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SPISydney, NSW
- 4 reviews
- 5 likes
they put tyres on my car that are 6 years old without telling me how old they are I could have got killed
They put tyres on my car that are 6 years old without telling me how old they were I could have got killed and these are expensive tires this is dangerous as the tires have expired but they look now my car started bouncing up and down when driving after going to Beauregard They also over tightened my wheel nuts and we can't get the wheels of I am going through a lot of trouble with these people
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JuanitaSouth East Queensland, QLD
Best tyre service out there. Highly recommend!!!
Would highly recommend Peter and the guys at Beaurepairs Mt Gravatt East4122. As a first time tyre buyer they made it so easy and affordable with my safety on the road number one priority. Four new tyres fitted within an hour. I’m a super happy customer and will definitely continue to use beaurepairs in future.
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Scam alert - Rip Off
Scam alert - On 30th May 2022.. I checked tyre prices, specials & sales for Beaurepaires & seen I could get tyres for my make and model for $120 each = $480 in total. On the same day @ 4.01pm.... I rang up and asked for a quote for the cheapest battery & cheapest tyres for my car I was quoted $116.73 for battery & then I said I would like to get tyres and the battery on my ge creditline interest free card.. now he jumped in saying they have a special for ge customers.. and said for my car with battery and 4 tyres with the ge discount the tota...Read more
l would be $950.50 ( he did not know i already checked tyre prices) So when you minus the $116.73 for the battery that = $833.77 - Not only was there no discount.. is was an intentional rip off of $353.77 that he was going to pocket & take advantage of me and the ge interest free system. So I rang to confirm my $480 pricing i researched was correct - at 5 other Beaurepaires and was quoted $120 each for the cheapest tyres.. This was a deliberate action. Dishonest, liar and criminal act.. Warn all your family and children with cars not to go there..... I have reported it.Similar opinion? Write a review on ieatwords.com.au!
GregSouth East Queensland, QLD
- 5 reviews
Beaurepairs Morningside Qld poor service or lack of..they don't want your business
8am Monday morning called into Morningside dealer to get a trailer Tyre puncture repaired and got belittled by service guy as the tyre was old and way beyond expiry date, maybe I should have known that but ok fair enough...lesson learned.
He could not be bothered to give me a quote on the spot for 2 new ones so I filled out a form with all my details and they were to get back to me that day which unfortunately meant I would have to drive all the way back to take the tyres back.
That was over a week ago, still waiting on that quote!
Went to B...Read more
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DonBurwood
- 2 reviews
Another one of Burwood's best kept secrets!
I have shopped here for tyres for a number of years and always receive friendly service, good advice and competitive prices. Thanks Matt and the team for your assistance today.
1 comment
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excellent service from the west footscray store
thankyou to Steve&Kym aim very happy with the service advice I received the new tyres have improved the ride of the car, keep up the good service. I will be returning for any future tyre needs. Danny
1 comment
Beaurepaires T.Beaurepaires
Hi Danny,
We're so glad to read that you're happy with the service you received from the West Footscray store, our team are always happy to help :)
Looking forward to seeing you again! ... Read more
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Sharon M.South East Queensland, QLD
- 2 reviews
Excellent Service
I needed to arrange transport to and from work .Scott immediately offered to arrange for me to be dropped and picked up afterwards. This was done promptly and efficiently. They obtained the required tyres within a day . Excellent service. Scott and Glen are professional. Will definitely use them again.
1 comment
Beaurepaires T.Beaurepaires
Hi Sharon,
Thanks very much for sharing your experience with us. We're so glad to hear that the team were able to assist you as promptly and efficiently as possible :) We look forward to seeing you again next time
... Read more
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SAMEyre Peninsula, SA
Good Service
It was the nearest store within 450kms of my home that had a hoist long enough to do a wheel alignment on. The store was very easy to find and the staff were very efficient, in all very well done Guys
1 comment
Beaurepaires T.Beaurepaires
Hi Sam,
We really appreciate your review and the time you've taken to write it. We're so glad to hear you enjoyed your experience :)
... Read more
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Excellent service at Essendon Nth store
Great service yet again. Always confident I will have the problem solved. This time I had the tyre with a screw in it fixed. Time before got great advice and service re: new tyres . Many thanks to
Will and team
1 comment
Beaurepaires T.Beaurepaires
Hi Sandy,
Brilliant to read you're continually happy with the service from the Essendon store :) We really appreciate you leaving us the five stars too!
... Read more
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Rockhampton store. Very helpful. Friendly service.
The guys were great. They got details specific to my needs so they could offer the best tyre for my driving. They got me fitted with wheels and tyres and offered a fantastic price. They weren’t pushy or trying to up sell, and offered a free maintenance plan. Great experience. I will continue to use beaurepaires.
1 comment
Beaurepaires T.Beaurepaires
Hi Phil,
Fantastic to hear you were happy with the service you received from the Rockhampton store and that we'll be seeing you again! We appreciate the five-stars too :)
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John R.South-East, TAS
Helpful manager
Having had a puncture, which was not repairable, I went to your New Norfolk store and was greeted by a very friendly manager and told him what had happened and he looked at the spare tyre, which was on the car, and pointed out that the tyre was not the same size as the others. As the wheel itself was different I thought I would get two new tyres. The manager suggested that, as the tyres on the car were borderline cases, how about putting the good tyre on to the spare and have two new ones on matching rims. I thought this was a great idea and it was duly done. I thought this manager was most helpful and will go back there in future when I require tyres.
1 comment
Beaurepaires T.Beaurepaires
Hi John,
Thank you for sharing your experience with the New Norfolk store with us. We're so glad that the manager was particularly helpful and you were happy with the service :) ... Read more
Cheers, Team BeaurepairesSimilar opinion? Write a review on ieatwords.com.au!
Vicky L.
- 2 reviews
Service with a smile
I had a screw in my tyre and took it to Gouger street store. Brendan was able to squeeze me in so I could still pick my grandson up. I was very grateful. He also gave me advice which was very helpful. Service was excellent, I highly recommend him and the store.
1 comment
Beaurepaires T.Beaurepaires
Hi Vicky,
Thanks for the review about Brendan from the Adelaide store - it's great that you were still able to pick your grandson up :) Looking forward to seeing you again.
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Gouger Street Adelaide
Brendan was busy with other customers but fitted me in very quickly and I was extremely satisfied with his excellent service. My car is much safer to drive after his advice and work.
1 comment
Beaurepaires T.Beaurepaires
Hi Ian,
Thanks so much for the five stars :) It's great to hear you were extremely satisfied with the customer service you received from Brendan at the Adelaide store! Looking forward to seeing you again.
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nicSouth East Queensland, QLD
- 4 reviews
- 3 likes
Fantastic customer service
Had a flat tyre. Couldn’t get to work. Stuck on side of the road. Called at 8am. By 9am they had squeezed me in and thanks to the warranty on the same wheel that had issues a while ago didn’t have to pay a thing. Staff were more than helpful to fit me in at such short notice. And did a good and quick job.
1 comment
Beaurepaires T.Beaurepaires
Hi Nic,
Sorry to hear about the flat! We're glad to hear our team were able to help you out quickly when you needed it :)
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Brian CrowSydney, NSW
- 5 reviews
Service.
I went to the StMarys branch and was helped by Glen . Heres a guy who knows all about customer service !
I couldn't be more eith the service i received . Thank you .
1 comment
Beaurepaires T.Beaurepaires
Hi Brian,
Thank you very much for leaving a five-star review after your experience with the St. Mary's branch. We're so glad to hear Glen impressed you with his customer service skills - we look forward to serving you again :)... Read more
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VAHGreater Melbourne (Metropolitan), VIC
Great service at Essendon store - not charge for simple emergency repair
A large bolt punctured my tyre - had just purchased 4 new tyres only a few months a go :( - drove straight to Beaurepaires in Essendon, they repaired it straight away no wait and best of all did not charge me!!! Also very friendly service. I would go back there.
1 comment
Beaurepaires T.Beaurepaires
Thanks for sharing your experience with the Essendon store! We really appreciate the five stars too :) Have a great week!
Team Beaurepaires
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Disillusioned LocalGreater Melbourne (Inner), VIC
Really bad service at richmond beaurepairs - made me feel very uncomfortable
I dropped off a tyre with a slow leak (which required pumping up every three or four days) at the Richmond Beaurepairs centre on Bridge Road. I was told that it could be repaired and if not, I had warranty insurance as the tyres had been purchased at this store previously. I was advised that it would be ready for pick up the next day. I then gave my mobile number and left. Due to work commitments I did not return for 4 days. When I arrived they had no idea who I was. I went into the work area with the guy and there was a pile of about 10 wheel...Read more
s in the corner. The guy rifled through the wheels which were unlabelled and advised which one was mine. I had no idea if it was or not - it hadnt been repaired. He said her could repair it in 15 minutes. I advised that I would be back in an hour. I returned an hour and a half later and it still wasn't ready. I was then told that I needed a new tyre as it was a "bad" leak. I was then advised that I would need to come back a fourth time as it wasnt in stock and that I didnt have warranty insurance - despite being told previously that I did (which meant I would have to pay nearly $300). The whole process was a debacle and I requested that I be provided a discount for my trouble. As a woman, their attitude left me feeling really uncomfortable. Im not even convinced they were assessing the correct wheel. I requested that they return the wheel and I will get it assessed elsewhere. I had spent over $1000 a few months earlier and will NEVER go back !!!1 comment
Beaurepaires T.Beaurepaires
Hi there,
Thank you for letting us know about your experience and we are very sorry to hear you felt this way after visiting one of our stores. Unfortunately we are unable to send/receive private me... Read more
ssages on this platform. If you wish to have this matter looked into further, please submit this to our website contact form: www.beaurepaires.com.au/contacts and include your name & contact details.Similar opinion? Write a review on ieatwords.com.au!
kazSouthwest, VIC
geelong beaurepairs refreshingly old school
Geelong are refreshingly "old school". I applied for a NILS loan for the repairs on my car. I was very nervous spending 800.00 odd dollars and having had shocking experiences with previous services i found from the first contact with beaurepairs service centre very comfortable. Joel whom I dealt with at reception was extremely professional, honest, attentive and patient. The mechanics whom worked on my car were meticulous and honest. Normally some services/mechanics out there would have claimed the car had other issues to gain more monies out of their customers. No nonsense and great bussiness. Thank you beaurepairs Geelong and Joel for making my experience pain free.
1 comment
Beaurepaires T.Beaurepaires
Hi Kaz,
Cheers for the five stars, we really appreciate it! We're stoked to hear about your experience at the Geelong store, we do our best to keep our customers happy :)
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BrendanGreater Melbourne (Inner), VIC
Do not use this company - rummaged through my car
I went to Beaurepairs South Yarra to have a tyre puncture repaired. I watched the repairer reinstall the wheel without balancing it. When questioned the managerI was told it was balanced. When questioned a second time it became clear that it had not been balanced and the wheel had to be re-removed, balanced and refitted. When I entered my vehicle, the car's 'secret compartment' where I had securely hidden my wallet, was wide open. It was closed when the vehicle entered the premises. When I questioned the guy asking 'why did you go through ...Read more
my things' he gave me a blank look. I asked 'were you looking for money or cards?' He looked blankly and then said 'sorry'. Do not use this company. They did not repair the tyre correctly and then when through my car looking for something. Having a person go through your personal belongings when you expect they will just do the task they are requested to undertake leaves a terrible feeling. I feel I have been violated. Do not use this company1 comment
Beaurepaires T.Beaurepaires
Hi Brendan,
Thank you for letting us know about your experience. If you wish for this to be looked into further, please contact us via our website: ... Read more
Unfortunately we're unable to send or receive private messages via this platform. Kind regards, Team BeaurepairesSimilar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Mandy S.asked
I recently replaced two tyres on my 4wd and the guy at the service centre put the new ones on the front. I have subsequently been advised that they should have gone on the rear as having old ones on the back can cause aquaplaning. Researching on the internet supports my friends advice. Can you please let me know which is correct and why? Thank you
1 answer
Beaurepaires T.Beaurepaires
Hi Mandy,
Thanks for reaching out to us with your question. If you would like to clarify why this was performed on your 4WD, please contact the Beaurepaires store you visited for specific details.
Kind regards,
Team Beaurepaires
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Beaurepaires T.Beaurepaires
Hi Don,
Thanks, Team BeaurepairesThanks so much for leaving us a five-star review - we really appreciate it. Fantastic to hear the Burwood store has kept you coming back for a number of years! See you again next time :)
... Read more