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Reviews

3.5

136 reviews
5
(81)
4
(1)
3
(1)
2
(7)
1
(46)
  • Product Quality
    4.1 (38)
  • Return Claim MadeYes (0) · No (43)
  • Customer Service
    3.8 (37)
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Reviewer Photos & Videos

Customer service

published

Went to the Mowbray store near Launceston for boat trailer tyres.
The guys there were very helpful and friendly to deal with, asking the weight etc of the boat and got the right tyres at a fantastic price, even the tyre fitter was really friendly and put the tyres in the car for us.

Kevin Henderson

Customer Service
Product Quality
Return Claim MadeNo
Store LocationMowbray
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SPI

SPISydney, NSW

  • 4 reviews
  • 5 likes

they put tyres on my car that are 6 years old without telling me how old they are I could have got killed

published

They put tyres on my car that are 6 years old without telling me how old they were I could have got killed and these are expensive tires this is dangerous as the tires have expired but they look now my car started bouncing up and down when driving after going to Beauregard They also over tightened my wheel nuts and we can't get the wheels of I am going through a lot of trouble with these people



Customer Service
Product Quality
Return Claim MadeNo
Store LocationAnnandale
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Juanita

JuanitaSouth East Queensland, QLD

Best tyre service out there. Highly recommend!!!

published

Would highly recommend Peter and the guys at Beaurepairs Mt Gravatt East4122. As a first time tyre buyer they made it so easy and affordable with my safety on the road number one priority. Four new tyres fitted within an hour. I’m a super happy customer and will definitely continue to use beaurepairs in future.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationMt Gravatt east 4122
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Scam alert - Rip Off

published
Customer Service
Product Quality
Return Claim MadeNo
Store LocationGYMPIE
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Greg

GregSouth East Queensland, QLD

  • 5 reviews

Beaurepairs Morningside Qld poor service or lack of..they don't want your business

published
Customer Service
Product Quality
Return Claim MadeNo
Store LocationMorningside QLD
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Don

DonBurwood

  • 2 reviews

Another one of Burwood's best kept secrets!

published

I have shopped here for tyres for a number of years and always receive friendly service, good advice and competitive prices. Thanks Matt and the team for your assistance today.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationBurwood
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1 comment
Beaurepaires
Beaurepaires T.Beaurepaires

excellent service from the west footscray store

published

thankyou to Steve&Kym aim very happy with the service advice I received the new tyres have improved the ride of the car, keep up the good service. I will be returning for any future tyre needs. Danny

Customer Service
Product Quality
Return Claim MadeNo
Store LocationWest Footscray
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1 comment
Beaurepaires
Beaurepaires T.Beaurepaires
Sharon M.

Sharon M.South East Queensland, QLD

  • 2 reviews

Excellent Service

published

I needed to arrange transport to and from work .Scott immediately offered to arrange for me to be dropped and picked up afterwards. This was done promptly and efficiently. They obtained the required tyres within a day . Excellent service. Scott and Glen are professional. Will definitely use them again.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationBeaurepaire Stafford
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1 comment
Beaurepaires
Beaurepaires T.Beaurepaires
SAM

SAMEyre Peninsula, SA

Good Service

published

It was the nearest store within 450kms of my home that had a hoist long enough to do a wheel alignment on. The store was very easy to find and the staff were very efficient, in all very well done Guys

Customer Service
Product Quality
Return Claim MadeNo
Store LocationPORT LINCOLN
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1 comment
Beaurepaires
Beaurepaires T.Beaurepaires
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Excellent service at Essendon Nth store

published

Great service yet again. Always confident I will have the problem solved. This time I had the tyre with a screw in it fixed. Time before got great advice and service re: new tyres . Many thanks to
Will and team

Customer Service
Product Quality
Return Claim MadeNo
Store LocationEssendon Nth Vic.
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1 comment
Beaurepaires
Beaurepaires T.Beaurepaires

Rockhampton store. Very helpful. Friendly service.

published

The guys were great. They got details specific to my needs so they could offer the best tyre for my driving. They got me fitted with wheels and tyres and offered a fantastic price. They weren’t pushy or trying to up sell, and offered a free maintenance plan. Great experience. I will continue to use beaurepaires.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationRockhampton. Opposite Stockland.
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1 comment
Beaurepaires
Beaurepaires T.Beaurepaires
John R.

John R.South-East, TAS

Helpful manager

published

Having had a puncture, which was not repairable, I went to your New Norfolk store and was greeted by a very friendly manager and told him what had happened and he looked at the spare tyre, which was on the car, and pointed out that the tyre was not the same size as the others. As the wheel itself was different I thought I would get two new tyres. The manager suggested that, as the tyres on the car were borderline cases, how about putting the good tyre on to the spare and have two new ones on matching rims. I thought this was a great idea and it was duly done. I thought this manager was most helpful and will go back there in future when I require tyres.

Return Claim MadeNo
1 comment
Beaurepaires
Beaurepaires T.Beaurepaires
Vicky L.

Vicky L.

  • 2 reviews

Service with a smile

published

I had a screw in my tyre and took it to Gouger street store. Brendan was able to squeeze me in so I could still pick my grandson up. I was very grateful. He also gave me advice which was very helpful. Service was excellent, I highly recommend him and the store.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationGouger St Adelaide
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1 comment
Beaurepaires
Beaurepaires T.Beaurepaires

Gouger Street Adelaide

published

Brendan was busy with other customers but fitted me in very quickly and I was extremely satisfied with his excellent service. My car is much safer to drive after his advice and work.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationGouger Street Adelaide
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1 comment
Beaurepaires
Beaurepaires T.Beaurepaires
nic

nicSouth East Queensland, QLD

  • 4 reviews
  • 3 likes

Fantastic customer service

published

Had a flat tyre. Couldn’t get to work. Stuck on side of the road. Called at 8am. By 9am they had squeezed me in and thanks to the warranty on the same wheel that had issues a while ago didn’t have to pay a thing. Staff were more than helpful to fit me in at such short notice. And did a good and quick job.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationBeaurepaires at Stafford on Stafford road
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1 comment
Beaurepaires
Beaurepaires T.Beaurepaires
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Brian Crow

Brian CrowSydney, NSW

  • 5 reviews

Service.

published

I went to the StMarys branch and was helped by Glen . Heres a guy who knows all about customer service !
I couldn't be more eith the service i received . Thank you .

Customer Service
Product Quality
Return Claim MadeNo
Store LocationSt marys
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1 comment
Beaurepaires
Beaurepaires T.Beaurepaires
VAH

VAHGreater Melbourne (Metropolitan), VIC

Great service at Essendon store - not charge for simple emergency repair

published

A large bolt punctured my tyre - had just purchased 4 new tyres only a few months a go :( - drove straight to Beaurepaires in Essendon, they repaired it straight away no wait and best of all did not charge me!!! Also very friendly service. I would go back there.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationKeilor Rd Essendon
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1 comment
Beaurepaires
Beaurepaires T.Beaurepaires

Thanks for sharing your experience with the Essendon store! We really appreciate the five stars too :) Have a great week!

Team Beaurepaires

Disillusioned Local

Disillusioned LocalGreater Melbourne (Inner), VIC

Really bad service at richmond beaurepairs - made me feel very uncomfortable

published
Customer Service
Product Quality
Return Claim MadeNo
Store LocationRIchmond Beaurepairs Bridge Road
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1 comment
Beaurepaires
Beaurepaires T.Beaurepaires
kaz

kazSouthwest, VIC

geelong beaurepairs refreshingly old school

published

Geelong are refreshingly "old school". I applied for a NILS loan for the repairs on my car. I was very nervous spending 800.00 odd dollars and having had shocking experiences with previous services i found from the first contact with beaurepairs service centre very comfortable. Joel whom I dealt with at reception was extremely professional, honest, attentive and patient. The mechanics whom worked on my car were meticulous and honest. Normally some services/mechanics out there would have claimed the car had other issues to gain more monies out of their customers. No nonsense and great bussiness. Thank you beaurepairs Geelong and Joel for making my experience pain free.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationGeelong
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1 comment
Beaurepaires
Beaurepaires T.Beaurepaires
Brendan

BrendanGreater Melbourne (Inner), VIC

Do not use this company - rummaged through my car

published
Product Quality
Return Claim MadeNo
1 comment
Beaurepaires
Beaurepaires T.Beaurepaires
Page 2 of 7
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Questions & Answers

Mandy S.

Mandy S.asked

I recently replaced two tyres on my 4wd and the guy at the service centre put the new ones on the front. I have subsequently been advised that they should have gone on the rear as having old ones on the back can cause aquaplaning. Researching on the internet supports my friends advice. Can you please let me know which is correct and why? Thank you

1 answer
Beaurepaires
Beaurepaires T.Beaurepaires

Hi Mandy,
Thanks for reaching out to us with your question. If you would like to clarify why this was performed on your 4WD, please contact the Beaurepaires store you visited for specific details.

Kind regards,
Team Beaurepaires

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