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Pete OSouth East Queensland, QLD
mags and tyres for 66 mustang
I have been well looked after with my mags and tyres and at a great price. And i had my kuga wheels rotated and balanced. The staff are just great....
1 comment
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ZachAU
- 5 reviews
- Verified customer
Just go somewhere else.
I've used Beaurepaires services twice. 1st was getting a wheel alignment for both cars. One of the cars was still not aligned correctly and had to return for them to sort it out after they blamed the angle of our roads.
2nd was 2 new front tyres. Steering wheel now doesn't face straight when driving in a straight line but was perfect beforehand. Can't say the wheels weren't aligned properly as they're the ones that aligned them previously.
Have since consulted other people for their experiences with Beaurepaires and it seems that my issues ar...Read more
en't isolated. (For the rep that replies with a copy pasted response to everyone on this website, if you truly are sorry and want to help, send me a voucher to get my cars wheels safely aligned. Honestly, I want my car to be safe and will provide requested information.)1 comment
Beaurepaires T.Beaurepaires
Hi Zach,
Thank you for your feedback and we're sorry to hear about your experience. Unfortunately, we're unable to send private messages via this platform to obtain further information. If you haven... Read more
't already done so, please submit your request via our website (including details of which store you visited, when and your contact information): www.beaurepaires.com.au/contacts
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Rene VetterliSydney, NSW
excellent service
friendly service good advice communication al a way what's need to be done the quality of work well done.
clean work place, the work done in great time. No problems to go back in future.
1 comment
Beaurepaires T.Beaurepaires
Hi Rene,
We're so glad to hear that you're pleased with the service you received at your last visit to Beaurepaires. Thanks for taking your time to leave the review and the five stars!
... Read more
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ColletteGreater Melbourne (Inner), VIC
Super quick puncture repair
Had a slow puncture. Popped in to beau repairs alphington and fixed within 10 mins.
Friendly, helpful staff too. Recommended
1 comment
Beaurepaires T.Beaurepaires
Hi Collette,
Thanks for the feedback - we really appreciate the five stars! It's great to hear the Alphington store quickly fixed your slow puncture :)
... Read more
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Beaurepaires Essendon, above and beyond customer service!
What an amazing experience with Essendon office! I was in desperate need of a new battery and Simon offered not only to source the battery as they did not have it in stock but also to drive me home then drop the car back to me once the battery was installed. With 2 young children this service was very much appreciated!
I was also very happy with the price. Thank you
1 comment
Beaurepaires T.Beaurepaires
Hi Vanessa,
Thank you so much for letting us know about this! It's great to hear that Simon from the Essendon store was able to help you out when you needed a new car battery. We can certainly apprec... Read more
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julesGreater Melbourne (Outer), VIC
- 9 reviews
- 6 likes
Beaurepairs Clayton customer service
Dropped my car in at Centre Rd Clayton at 8am for four new tyres. Didn't want too expensive or cheaper tyres so got Dunlop. Rang me about 09.30 to pickup...they thought I had asked for it to be done urgently. I didn't but great service regardless. I was referred to them by a work collegue and I am happy I took my car to them.
1 comment
Beaurepaires T.Beaurepaires
Hi Jules,
Thanks for the five stars! We really appreciate reading reviews like this, it's great that the Clayton team worked to get your tyres done quickly :) Hope to see you again next time!
... Read more
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Terrible, just Terrible
Dropped a tire off for a puncture repair around 8am Saturday morning at Currimundi. Left my contact details (with the manager) and had already checked the closing time on Google, 1pm. Later on: no call, so I called them around 12, no answer. I go to the store, closed at 11 and won’t open until Monday morning. I was on vacation from brisbane and had to be back to work on Monday. I took the train home and put my family in a hotel for another night. When my wife picked up the tire on monday morning she was told that they lost my info and were overdue to change the hours for Google. She got a “sorry” and was charged $40 for the repair. I’ve paid $20 for an identical repair in the past.
1 comment
Beaurepaires T.Beaurepaires
Hi Ryan, thank you for your feedback. We're really sorry for the inconvenience caused here. The Currimundi store have ensured that their opening hours have since been updated on Google to prevent this... Read more
from happening again. Kind regards, Team BeaurepairesSimilar opinion? Write a review on ieatwords.com.au!
Lizzy
- 2 reviews
- Verified customer
Excellent
As unlucky as I am I got a nail in my Tyre traveling to work. Lucky for me I was close by to Beaurepaires Somerton. I headed straight into the store and the service I received was prompt and friendly. It was a delight to hear they could help me then and there. My car Tyre was fixed after about 45 mins. Quick Friendly Honest Services is all anyone is after and that's what you receive at Beaurepaires.
1 comment
Beaurepaires T.Beaurepaires
Hi Lizzy, thanks so much for taking the time to leave this review. We're so glad to hear that you got your puncture repaired by our awesome team quickly and easily. We hope to see you in-store next ti... Read more
me you need a set of tyres :) Cheers, Team BeaurepairesSimilar opinion? Write a review on ieatwords.com.au!
Brand loyalty DOESN'T pay
We have always used our local Beaurepaires. Got a flat over the Xmas break and thought it was time to change our tyres as we were at 60000km with the originals. Got online to compare Beaurepaire tyres with online tyre sales. Beaurepaires were offering a coupon discount of 15% off the tyres but online sales were still cheaper. Our mistake was to choose brand loyalty and pay sightly more - which turned out to be even more as the wheel alignment wasn't included. We ended up paying what was the "saving"/discounted amount for an alignment - so really - there was no discount at all as the online guys offered the alignment for free with 4 new tyres. So a note to ourselves - it doesn't pay to be brand loyal.
1 comment
Beaurepaires T.Beaurepaires
Hi there, thank you for your feedback of our online store. We also appreciate your continued support of your local Beaurepaires store. Unfortunately wheel alignments are an extra service, however your... Read more
purchase with us will always include fitment, wheel balancing & rotation. Kind regards, Team BeaurepairesSimilar opinion? Write a review on ieatwords.com.au!
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GilianForest Lodge
Best service ever..
I needed to have 3 wheels swapped over after I crushed a rim I had low profiles on and wanted to put back on the original tyres I had that were new and as I already had one on . The wheels where in my boot..I tried KMart Tyres and was told we don’t do that and the I tried 3 other tyre places wouldn’t do it..one even told me I could do it myself..I finally rang Beaurepairs and was told to bring my car down now and they will fix it for me I did this and my wheels were changed within half an hour Staff were so nice to me .I will go back there again...
1 comment
Beaurepaires T.Beaurepaires
Hi Gilian, cheers for the five stars! Always happy to be of service :) Thanks, Team Beaurepaires
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FraserBrisbane
They treat customers like they're stupid & don't know they're being ripped off
I made a booking to remove & patch a nail that was in one of my tyres. Later that day a man called to say that he couldn't fit the patch because the tyre didn't have enough tread.
He said I had to replace two tyres & quoted me $165 each which I knew was expensive for a small I30. I asked for more options & he said there's one for $150.
That night I did an internet search & quickly found mid-range brand name tyres for far less.
I also read on NRMA that tyres in general last around 40,000KM. My car's only done 22,000KM! I always check tyre pressure & don't drive aggressively at all.
It was a disgraceful rip-off.
1 comment
Beaurepaires T.Beaurepaires
Hi Fraser, thanks for your review. We're really sorry to hear you weren't happy with your experience at one of our stores. If you could please let us know at which store this occurred, we will be able... Read more
to pass on your feedback directly for continual service enhancement. Thanks, Team BeaurepairesSimilar opinion? Write a review on ieatwords.com.au!
Worst experience first and last one!!
I went to Beautepaires Parramatta for wheel alignment and the Manager after checking my tyres told me he don’t wanna waste his time because my tyres were not 100% ok. I asked to do it anyway as I’m paying for his time and service but he refused to give me service until they sell me tyres on the spot. Instead, I went to Bob Jane for same reason, checked my tyres and was told that I need to change my tyres after 5000 Ks but they did wheel alignment for me and happy days. The Manager at Beariepaires O’Connell st actually didn’t wanna work and serv...Read more
e me as there were no other cars and he was enjoying the luxuary of being sitting there doing nothing and turning customers away for any crap reason. hence they deserve a 1 star service not because of not doing my job but refusing and showing attitude as if the Manager was doing it for free. Disappointed!!1 comment
Beaurepaires T.Beaurepaires
Hi Jalal, we're really sorry to hear that you're dissatisfied with your experience at the Parramatta store. We have passed on your feedback to the relevant parties. In the meantime if you have any fur... Read more
ther questions or feedback please let us know. Thanks, Team BeaurepairesSimilar opinion? Write a review on ieatwords.com.au!
Quick fix
I made an early morning call at Annandale where Joe and Chris checked out a flat, reinflated it, checked my own tire change and got me on my way double quick. No charge, fantastic service, and a worry free trip to Mudgee. Many thanks guys.
1 comment
Beaurepaires T.Beaurepaires
Hi Paul, cheers for the five stars! Joe and Chris were happy to be of service at Annandale :) Hope you enjoyed your trip to Mudgee. Thanks, Team Beaurepaires
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Great service and a free puncture repair!
I drove in with a bad leak in my rear tire, the manager took my car straight in and did the puncture repair immediately, when it was completed, he said there was no charge, imagine my surprise!
What a great store and a very helpful place.
1 comment
Beaurepaires T.Beaurepaires
Hi Mick, thanks for the five stars! Really glad to hear you were looked after by the manager and got your puncture repaired for free :D Hope to see you back again when you're due for a new set - we'd be happy to help. Cheers, Team Beaurepaires
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PamelaPerth, WA
- 2 reviews
Great service
I had a nail in my tyre and drove it to Beaurepaires to see what they could do. Service was excellent and they dealt with it on the spot. Many thanks Beaurepaires in Canning Vale WA.
1 comment
Beaurepaires T.Beaurepaires
Hi Pamela, thanks so much for your five star review! We're so pleased to hear that the Canning Vale store was able to tend to the nail in your tyre on the spot :) Hope to see you again when you need your next set of tyres. Cheers, Team Beaurepaires
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geraldton wa, guys thank you
Could not ask for better service,information and expertise.The guys offered valuable info on tyre pressure, would recommend Beaurepaires Geraldton WA.
1 comment
Beaurepaires T.Beaurepaires
Hi Barry, thanks so much for your five star review! We're so glad to hear the team at Gerldton exceeded your expections :) Hope to see you again. Cheers, Team Beaurepaires
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MelCSusney
Excellent service
Excellent experience with Annandale NSW stored. I’ll definately go there again . Options were simply explained and work done in the time committed
1 comment
Beaurepaires T.Beaurepaires
Hi Mel, thanks so much for your review. We're glad to hear that you had an excellent experience with our Annandale store - looking forward to seeing you back again :) Cheers, Team Beaurepaires
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more than satisfied
Recently had a puncture repaired at Beaurepaires Cairns friendly efficient service and no charge . Top marks will definitely be using them again either buying or repairing of tyres.
1 comment
Beaurepaires T.Beaurepaires
Hi Julie, thank you very much for your review. It's great to hear that you were able to take advantage of our Free Puncture Repair offer :) Looking forward to seeing you again at the Cairns store! Team Beaurepaires
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Andrew JIllawarra, NSW
- 9 reviews
- 2 likes
Great Service - Campbelltown
Dropped in yesterday to get a small tyre fitted to a rim for our surf club trailer. Odd size and I couldn't do it myself. The guy on counter was busy on the phone - but called the garage tech in. He took the items to the workshop & in about 5 minutes came back all done. He said no problem - glad he could help - no charge for the surf club. Handed me a card & said any problems give me a call. I'm so impressed - as I've had issues in the past - so really turned me around for Beaurepairs. I will go back for my own tyres when they are due. Well done guys & thanks.
1 comment
Beaurepaires T.Beaurepaires
Hi Andrew, thanks so much for leaving your review here. We're stoked to hear that our Campbelltown store was happy to assist you fitting the tyre for your surf club trailer. Have a blast on the waves!... Read more
Looking forward to seeing you again. Cheers, Team BeaurepairesSimilar opinion? Write a review on ieatwords.com.au!
Great customer service at Lismore
Thanks to the guys at Besurepaires Lismore who fixed my flat tyre this morning. Great service with a smile, all done and back on my car in 15 minutes, and didn't charge me!
1 comment
Beaurepaires T.Beaurepaires
Hi Elaine, thanks for leaving your review! It's great to hear that you were able to take advantage of our Free Puncture Repair offer and our team at Lismore were friendly and quick :) Cheers, Team Beaurepaires
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Questions & Answers
Mandy S.asked
I recently replaced two tyres on my 4wd and the guy at the service centre put the new ones on the front. I have subsequently been advised that they should have gone on the rear as having old ones on the back can cause aquaplaning. Researching on the internet supports my friends advice. Can you please let me know which is correct and why? Thank you
1 answer
Beaurepaires T.Beaurepaires
Hi Mandy,
Thanks for reaching out to us with your question. If you would like to clarify why this was performed on your 4WD, please contact the Beaurepaires store you visited for specific details.
Kind regards,
Team Beaurepaires
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Beaurepaires T.Beaurepaires
Hi Pete,
Cheers, Team BeaurepairesThanks for the five stars! We really appreciate you leaving this feedback and we're so glad you've been looked after by our awesome team :)
... Read more