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Reviewer Photos & Videos
Great service
Great service, friendly staff. Hard a leaking ATV tyre. The guys at Annandale fixed the tyre quickly without fuss and at a great price!
1 comment
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TomBundaberg
- 8 reviews
Bad workmanship
Puncture repaired in Alice Springs but ended up with a flat tyre as the valve extension was ripped off. They denied responsibility, not a good experience.
1 comment
Beaurepaires T.Beaurepaires
Hi Tom, thanks for leaving your review. We're sorry to hear that you weren't happy with your experience at our Alice Springs store. Please let us know if you require further assistance at all and we w... Read more
ill do our best to help. Kind regards, Team BeaurepairesSimilar opinion? Write a review on ieatwords.com.au!
Max L.WMetropolitan Adelaide, SA
- 10 reviews
- 4 likes
Good service & not bad price
I purchased 2 tyres for my 2013 Camry (215/55/R17) on July 2017, had no issues in store at all.
Returned on September 2018 for a regular tyre maintenance cost me $0. Customers who bought tyres from them would receive a 15% discount on wheel alignment (if needed).
Store : Gouger St,Adelaide 5000
1 comment
Beaurepaires T.Beaurepaires
Hi Max, thanks so much for taking the time to leave your review here. We're really pleased to hear that you're happy with the two tyres you purchased for your Camry from one of our Adelaide stores. Ch... Read more
eers for the 5 stars too! Thanks, Team Beaurepaires
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237239Eyre Peninsula, SA
- 8 reviews
- Verified customer
Dont know what they are doing
I had two Toyo tyres fitted to the front two wheels of my Ranger Ute. I was advised that I should get at least 30-40,000Kms wear from them. At about the 10,000km use both tyres were showing clear signs of wearing on the outside edges. I went back into Pt Lincoln Beaurepaire and asked one of the young guys about this uneven tyre wear - he assured me that that was "normal" on Rangers. I was unconvinced as I couldn't believe that uneven wear was 'normal'. At 17,000kms the worn area was so bad that it was a hazard - I then had the tyres replaced. C...Read more
learly there are employees at Pt Lincoln Beaurepaire that are not properly trained or simply couldn't care less. After more than 20 years as a customer I will not be returning to this outlet for tyres again..1 comment
Beaurepaires T.Beaurepaires
Hi there, we're very sorry to hear of your experience with the Port Lincoln store, we have passed on your feedback to relevant parties. In the meantime, please let us know if there is anything we can ... Read more
do to help or improve your experience with us next time. Kind regards, Team Beaurepaires.Similar opinion? Write a review on ieatwords.com.au!
Grandma1Langwarrin
- 18 reviews
- 1 like
Bad service but great photo op
I had RACV tow me to Mulgrave Beaurepairs on Friday. Needed a tyre changed so I could get my 8 month pregnant daughter in law and son to a surgical consult for delivery and was told only one person working and would not be able to do it for a minimum of 2 hours. I had to ring RACV get them to do the job in Beaurepairs car park.
2 comments
Beaurepaires T.Beaurepaires
Hi there, we're sorry to hear about your experience at the Mulgrave store. Please let us know if there's anything we can do to help or improve your experience for next time. Kind regards, Team Beaurepaires
Would never be a next time.
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AmberSydney
Beaurepairs Blacktown Excellent
Went into the Blacktown store today to get a wheel alignment done and the storeperson was fantastic and helpful and even shared some knowledge with me (someone who knows nothing about cars) while I waited only 20 minutes, great and efficient service.
1 comment
Beaurepaires T.Beaurepaires
Hi Amber, that's awesome to hear our team shared some knowledge with you on your visit to Blacktown :) Cheers for the five stars! Team Beaurepaires
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Excellent service Beaurepaires Carnarvan.
Excellent service at Carnarvan. Two tyres required urgently because of wear on road trip. Tyres supplied and fitted within two hours.
1 comment
Beaurepaires T.Beaurepaires
Hi Geoff, thanks so much for your 5 star review - we're glad to hear that the team at Carnarvan helped you get back on the road. Hope you enjoyed your road trip! Team Beaurepaires
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Beaurepaires Annandale
Joe was awesome, he new it was to dangerous to travel further with the nail in our tyre wall.
Replaced it with a new one within half hour and had us back on our way to our holiday.
1 comment
Beaurepaires T.Beaurepaires
Hi Karen, we're glad to hear Joe from our Annandale store was able to sort you out with a new tyre so you could continue to your holiday :) Hope you're having a great time! Team Beaurepaires
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Trish
- 2 reviews
Beaurepaires Wynnum excellent staff and service
I have been using this store for about 6 years and the staff and service is always very helpful and efficient
1 comment
Beaurepaires T.Beaurepaires
Hi Trish, thanks so much for your kind words about the staff at our Wynnum store :) We're stoked to hear you have been such a loyal customer for 6 years - thank you!
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Beaurepaires Minto
Mark top bloke. What a legend and a really kind fella, will be back for sure when we need tyres after doing my wheel balance. Explained my service situation at Narellan Honda & within 1/2 hr due to no appointment all fixed. Not only that service with a smile. Top Aussie bloke.
1 comment
Beaurepaires T.Beaurepaires
Hi there, we really appreciate you leaving us the five stars! We're stoked to hear you were happy with Mark's service at our Minto store. Have a great day :)
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LiveDarwin
- 2 reviews
Shocking
Booked online, a week later turn up to the store, nothing in stock and dont have the staff to do the work.
Contact the online team to what happen, no response
2 comments
Beaurepaires T.Beaurepaires
Hi there, we're really sorry to hear that this has happened. If you wish to provide further details, please let us know so we can follow up with our online team. Kind regards, Team Beaurepaires
They just blamed the store
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Beaurepaires Annandale
I just returned from the most delightful experience at Beaurepaire Annandale where I went to get my tyre fixed. The gentleman pulled the tyre out of my boot and took it off to check, sending me to reception to sit and wait for 10 minutes. Whilst there I had a lovely conversation with Joe the manager. It was like walking into a remote county town service station. I can't recommend them enough. And to boot I had my tyre fixed for free thank to their promotion!
1 comment
Beaurepaires T.Beaurepaires
Hi Helen, thank you so much for the wonderful review. We're so happy to hear you were delighted by the service from our Annandale store :) Also great that you were able to take advantage of our free puncture repair promotion!
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Beaurepairs Melville amazing
The staff was amazing and detailed, Chris the manager was helpful and proffesional, I'd go back there any time
1 comment
Beaurepaires T.Beaurepaires
Hi Mitch, thanks so much for the feedback - we're glad to hear you were happy with the service from our Melville store. Cheers for the five stars too!
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MahneyGladstone
Famtastic
The guys fit me in at the last minute no notice and had everything I needed in stock UNREAL SERVICE
1 comment
Beaurepaires T.Beaurepaires
Hi Mahney, thanks so much for the five stars - we're glad to hear you found the service to be unreal!
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JessicaGreater Melbourne (Inner), VIC
- 9 reviews
Prefect in excellent condition
Excellent condition, good customer service. And a fast service it’s great. I went and asked the quote which was the cheapest compared to other companies.
1 comment
Beaurepaires T.Beaurepaires
Hi Jessica, thanks so much for your review, we really appreciate the 5 stars :) Look forward to seeing you next time!
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Steven RoachPerth, WA
- 20 reviews
- Verified customer
Friendly and helpful
I discovered my tyre had picked up a screw and was going flat. I rang Beaurepair Maroochydore and Sofhie was really helpful and understanding. I changed the wheel myself as it had gone nearly flat and drove down on the skinny spare. When I arrived they were welcoming and offered any assistance we may need. We walked to the shopping centre and they called us an hour later to say it was all completed. They also carried out a free safety check and advised us our batteryeas getting close to needing to be replaced. No pressure and we said we would d...Read more
o it soon. They had refitted the original tyre and placed the spare and all the tools back neatly into the boot area. Absolutely excellent service with no stree or problems. Just made it all too easy. Thank you.1 comment
Beaurepaires T.Beaurepaires
Hi Steven, thanks so much for the five stars! We're stoked to read that our Maroochydore store looked after you and you were happy with the service :) Have a great day!
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DisgustedWilliamstown
Would rate zero stars
I called to ask if they had time to change a tyre on a wheel (before I would book an Uber into the city) They confirmed they could do it 100% there and then so I went in- only to be told on arrival that they were now too busy.... Taking photos of a Lamborghini on their phones. Zero customer service, no apology, zero manners. Just shrugged their shoulders and kept repeating 'sorry mate we don't have time' when I continued about how we had literally just had a conversation of me taking the trip to bring it in, he cut me off with the same blunt sentance, then left to continue looking over the Lamborghini (with the rest of the entire team) who were also 'too busy' to work that day.
1 comment
Beaurepaires T.Beaurepaires
Hi there, we're really sorry to hear of your experience with one of our stores. Please let us know if there's anything we can do to help or improve your experience for next time. Kind regards, Team Beaurepaires
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DoblyGosford
- 2 reviews
New Tire? Really?
I had an nail go into my tire. a big nail but not that big.
The told me they could not patch the tire and that I needed a new tire. The hole was tiny. If they cannot fix a nail hole, what can they fix?
Never again.
1 comment
Beaurepaires T.Beaurepaires
Hi there, we're really sorry to hear you weren't happy with your experience with us. Please let us know if there's anything we can do to help or improve your experience for next time.
Kind regards, Team Beaurepaires
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Great service
I bought 4 new tyres from Beaurepaires in Rockingham and I am very pleased with the service.
I fully recommend using Beaurepaires to sell and fit my tyres.
I will be getting my next set of tyres from Rockingham Beaurepaires.
Great crew and good prices
1 comment
Beaurepaires T.Beaurepaires
Hi Sam, thanks so much for the five stars! We're so happy to hear you're pleased with the service you got from our Rockingham store :)
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Jo111South Melbourne
South melb manager rude and unhelpfull
Asked for puncture repair, Tyre was of car nail was visible, asked if I could pick it up in 4 hours, was told no way, asked if I could put air in tyre was told I would have to wait, manager proceeded to office with no customers and got on computer. I picked up tyre inflator manager quickly came out and told me I couldn’t use equipment. Will never go there again and will avoid beaurepairs.
1 comment
Beaurepaires T.Beaurepaires
Hi there,
we're very sorry to hear of your experience at our South Melbourne store - we have passed on your feedback to relevant parties. In the meantime, please let us know if there is anything we ... Read more
can do to help or improve your experience with us next time.Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Mandy S.asked
I recently replaced two tyres on my 4wd and the guy at the service centre put the new ones on the front. I have subsequently been advised that they should have gone on the rear as having old ones on the back can cause aquaplaning. Researching on the internet supports my friends advice. Can you please let me know which is correct and why? Thank you
1 answer
Beaurepaires T.Beaurepaires
Hi Mandy,
Thanks for reaching out to us with your question. If you would like to clarify why this was performed on your 4WD, please contact the Beaurepaires store you visited for specific details.
Kind regards,
Team Beaurepaires
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Beaurepaires T.Beaurepaires
Hi Rob, thank you very much for taking the time to write your review here. We're so glad to hear the guys at Annandale fixed your tyre quickly and you were happy with the price :) Cheers for the five stars too! Team Beaurepaires