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Reviews

4.1

3,007 reviews
5
(1,980)
4
(368)
3
(86)
2
(82)
1
(491)
  • Product Quality
    4.4 (455)
  • Return Claim MadeYes (44) · No (440)
  • Shipping
    4.2 (391)
  • Warranty Claim MadeYes (30) · No (432)
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Reviewer Photos & Videos

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Fast service and delivery even during COVID-19

published

Becextech customer service team have been quick to answer absolutely all of my 1000 questions before and after my order was placed.
I was then surprised to receive my order well before I expected to.

I have experienced a minor issue with the AU adaptor included to charge my phone, and of course Becextech are ready to help and rectify my issue.

I would definitely buy again, and am already going to be making another purchase.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedOnePlus 7T
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The reviewer stated that an incentive was offered for this review

ThiS Is PerFeCt!

published

I was able to find an iPhone with huge Gigabyte. Happy with the Service and Thanks BecexTech for the good package and Fast delivery too. Look forward to buy more. Highly recommended.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedApple iPhone 7 256GB
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The reviewer stated that an incentive was offered for this review

  • Verified customer

This company are terrible.

published

Becextech debited my credit card one week ago however order is still 'in processing'. Customer service advised i would incur $55 admin fee if I cancelled. Advertised item included Priority delivery however have charged fee of $30 - one week later still havent dispatched.

Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedApple iPhone 11 128GB
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Like new, at a very agreeable price.

published

From the moment I first contacted BecexTech, to receiving the S9+ the Support Team was prompt and informative, which I greatly appreciated.

Regarding the actual phone, it works perfectly, doesn't have any damage and I am very happy with my purchase. I'll be checking out BecexTech's site the next time I need to update my phone.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedSamsung Galaxy S9+ 64GB
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The reviewer stated that an incentive was offered for this review

Tread with caution

published

The only thing Australian about this company is the au at the end of their web address. The hold no stock in Australia and operate out of China. Their shipping fees are an absolute joke.... $80 for a phone, then had the nerve to offer me shipping upgrade for an extra $20 knowing that it wouldn’t arrive any faster. 3 weeks later and still no phone

Shipping
Return Claim MadeNo
stailmangki

stailmangkiCairns

  • 2 reviews

Excellent service by Becextech.com.au despite the Covid-19

published

I found Becextech to have the cheapest price for the 8gb/128gb Oneplus 7T that I was after. I ordered it on Saturday 18th April, it was sent on Monday 20th April, and I received it on Wednesday 29th in CAIRNS. This was despite Covid-19 transport problems. I am very happy with my phone and the service

Product Quality
Shipping
Product PurchasedOnePlus 7T
Ellie

EllieQueensland

  • Verified customer

iPhone XR

published

Very good pricing recieved my package very quickly after it was shipped, although processing took around a week it was quite fast and the product was very good once delievered.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeYes
Product PurchasedApple iPhone XR
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The reviewer stated that an incentive was offered for this review

Tom

TomMetropolitan Adelaide, SA

  • 2 reviews

Great phone, quick delivery

published

Great phone in great condition. Delivery was also quite fast. Regular updates with email. Provided tracking from the transport. Would recommend this company to buy from to my friends for next time

Product Quality
Shipping
Return Claim MadeNo
Product PurchasedApple iPhone 8
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The reviewer stated that an incentive was offered for this review

Greenypilly

GreenypillySouth East Queensland, QLD

Excellent Service

published

Shopping at BecexTech Australia for an iPhine 6sPlus was a pleasant experience. The shop offers several choices of products to choose from. It is easy to navigate and I was able to get what I wanted. The procedure of purchasing is not complicated. I am satisfied with the quality of the iPhone I purchased and its fast delivery.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedApple iPhone 6s Plus 16GB
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Excellent website, highly recommended

published

Very user friendly website and exceptionally competitive pricing. My order arrived before the expected delivery date even though it shipped from overseas. Will use again, highly recommended to new users.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedOnePlus 7T
See all answers

The reviewer stated that an incentive was offered for this review

Fi F.

Fi F.Perth, WA

Great!

published

All good, good communication, got parcel and everything was fine, love my new phone, great stuff, why do I have to type 30 words? It's a b it silly that I have to do that

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedSamsung Galaxy Note 10
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Fast service and helpful customer service

published

Happy customer, good website. Products were in great shape, shipping was fast and the checkout process was very easy and straightforward. Definitely returning to purchase more gear in the future!

Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedSamsung Galaxy Note 10

The reviewer stated that an incentive was offered for this review

Sedat o.

Sedat o.Greater Melbourne (Outer), VIC

As decribed

published

All around - products were in great shape, shipping was quick and fast and the checkout process was super easy and straightforward. Definitely returning to purchase more gear in the future!

Product Quality
Shipping
Product PurchasedOnePlus 7T

The reviewer stated that an incentive was offered for this review

Lucy

LucyPerth, WA

Demo phone

published

Works okay but lags a bit and doesnt hold charge for long. To be expected I guess from buying a demo phone just didnt think about it at the time

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedSamsung Galaxy S5
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Awesome products!

published

All around - products were in great shape, shipping was quick and fast and the checkout process was super easy and straightforward. Definitely returning to purchase more gear in the future!

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
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This is the second iPhone I have bought from this site and no issues with either.

published

Easy to navigate the site and happy with the range and products received. Delivery was prompt and service good. Had one query before buying that was responded to on a Sunday night!

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedApple iPhone 6 Plus 16GB
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One plus One 7t pro

published

The cell phone is an international version shipped directly from hong kong china using DHL express service. So, it is original and shipped properly.

Buying experience was good without any payment issues. Queries were replied promptly.

Currently using there product. Its only 2 or 3 days.

They also sell on amazon. At the end, I would recommend to give their website a try.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedOne plust 7t pro
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Faulty products and glacially slow service

published

I ordered a 2nd hand iPhone from Dick Smith Electronics website, but was being supplied by Kogan, and BecexTech? I don’t know, but what I received was 2x faulty phones, 3 months of emails, as they refuse to give a phone number and 45 emails back and forth to get a refund.
Waste of time, awful service, god awful product testing, worst experience I’ve had when a return has been necessary.

Product Quality
Shipping
Return Claim MadeYes
Warranty Claim MadeNo
Product PurchasedApple iPhone SE 16GB
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Do not buy from this company

published

2 weeks ago i ordered a phone from this company and all i have got is nonsense excuses If something does not happen soon i will be taking this further.

Product Quality
Return Claim MadeNo
Nell

NellPerth, WA

Do not buy from BecexTech

published
Product Quality
Shipping
Return Claim MadeYes
Warranty Claim MadeYes
Product PurchasedApple iPhone 7 128GB
See all answers
Page 1 of 151

Questions & Answers

Tanya J.

Tanya J.asked

Are you based in Australia, is your phone stock Australian or overseas.

1 answer
LM Newcastle
LM Newcastle

Yes they are based in Australia, Tanya. Victoria. The phone I purchased came from Australia as well. Delivery a little bit longer that stated due to Aust. Post overload.

Ella French

Ella Frenchasked

I’m very concerned, when I first came on becextech I saw all positive reviews so I thought yeah okay it seems decent so I bought a iPhone 8 Plus 256GB red *special edition, order went straight through and my money but it still says (processing). Now I’ve come back on becextech to suss it out cause I got a funny feeling about this... turns out people have gotten malfunctioning on phones/cameras the company won’t do refunds and very poor communication etc. please reply back to me as I’m very confused # order number 105051

2 answers
Gina G
Gina G

Oh really, I had no problem at all. My phone is awesome

Ella French
Ella French

Wow really it has only been 3 days since I ordered mine, do you mind if I ask how long did it take to process and was it the iPhone 8 Plus red?

Helen Z.

Helen Z.asked

If my order gets lost during the post will you replace it? Thanks

No answers

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