Since Mid 2018, BecexTech has offered reviewers either a $10 cash back or a $20 store credit offer off their next purchase to customers that take the time to submit a review. Reviewers that had their review published since this period may have received this incentive. These reviews adhere to ieatwordss Incentivised Customer Reviews Guidelines and may explain a spike in review numbers.
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Fast service and delivery even during COVID-19
Becextech customer service team have been quick to answer absolutely all of my 1000 questions before and after my order was placed.
I was then surprised to receive my order well before I expected to.
I have experienced a minor issue with the AU adaptor included to charge my phone, and of course Becextech are ready to help and rectify my issue.
I would definitely buy again, and am already going to be making another purchase.
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ThiS Is PerFeCt!
I was able to find an iPhone with huge Gigabyte. Happy with the Service and Thanks BecexTech for the good package and Fast delivery too. Look forward to buy more. Highly recommended.
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- Verified customer
This company are terrible.
Becextech debited my credit card one week ago however order is still 'in processing'. Customer service advised i would incur $55 admin fee if I cancelled. Advertised item included Priority delivery however have charged fee of $30 - one week later still havent dispatched.
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Like new, at a very agreeable price.
From the moment I first contacted BecexTech, to receiving the S9+ the Support Team was prompt and informative, which I greatly appreciated.
Regarding the actual phone, it works perfectly, doesn't have any damage and I am very happy with my purchase. I'll be checking out BecexTech's site the next time I need to update my phone.
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Tread with caution
The only thing Australian about this company is the au at the end of their web address. The hold no stock in Australia and operate out of China. Their shipping fees are an absolute joke.... $80 for a phone, then had the nerve to offer me shipping upgrade for an extra $20 knowing that it wouldn’t arrive any faster. 3 weeks later and still no phone
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stailmangkiCairns
- 2 reviews
Excellent service by Becextech.com.au despite the Covid-19
I found Becextech to have the cheapest price for the 8gb/128gb Oneplus 7T that I was after. I ordered it on Saturday 18th April, it was sent on Monday 20th April, and I received it on Wednesday 29th in CAIRNS. This was despite Covid-19 transport problems. I am very happy with my phone and the service
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EllieQueensland
- Verified customer
iPhone XR
Very good pricing recieved my package very quickly after it was shipped, although processing took around a week it was quite fast and the product was very good once delievered.
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TomMetropolitan Adelaide, SA
- 2 reviews
Great phone, quick delivery
Great phone in great condition. Delivery was also quite fast. Regular updates with email. Provided tracking from the transport. Would recommend this company to buy from to my friends for next time
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GreenypillySouth East Queensland, QLD
Excellent Service
Shopping at BecexTech Australia for an iPhine 6sPlus was a pleasant experience. The shop offers several choices of products to choose from. It is easy to navigate and I was able to get what I wanted. The procedure of purchasing is not complicated. I am satisfied with the quality of the iPhone I purchased and its fast delivery.
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Excellent website, highly recommended
Very user friendly website and exceptionally competitive pricing. My order arrived before the expected delivery date even though it shipped from overseas. Will use again, highly recommended to new users.
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Fi F.Perth, WA
Great!
All good, good communication, got parcel and everything was fine, love my new phone, great stuff, why do I have to type 30 words? It's a b it silly that I have to do that
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Fast service and helpful customer service
Happy customer, good website. Products were in great shape, shipping was fast and the checkout process was very easy and straightforward. Definitely returning to purchase more gear in the future!
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Sedat o.Greater Melbourne (Outer), VIC
As decribed
All around - products were in great shape, shipping was quick and fast and the checkout process was super easy and straightforward. Definitely returning to purchase more gear in the future!
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LucyPerth, WA
Demo phone
Works okay but lags a bit and doesnt hold charge for long. To be expected I guess from buying a demo phone just didnt think about it at the time
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Awesome products!
All around - products were in great shape, shipping was quick and fast and the checkout process was super easy and straightforward. Definitely returning to purchase more gear in the future!
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Occasional shopperSydney, NSW
This is the second iPhone I have bought from this site and no issues with either.
Easy to navigate the site and happy with the range and products received. Delivery was prompt and service good. Had one query before buying that was responded to on a Sunday night!
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One plus One 7t pro
The cell phone is an international version shipped directly from hong kong china using DHL express service. So, it is original and shipped properly.
Buying experience was good without any payment issues. Queries were replied promptly.
Currently using there product. Its only 2 or 3 days.
They also sell on amazon. At the end, I would recommend to give their website a try.
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Faulty products and glacially slow service
I ordered a 2nd hand iPhone from Dick Smith Electronics website, but was being supplied by Kogan, and BecexTech? I don’t know, but what I received was 2x faulty phones, 3 months of emails, as they refuse to give a phone number and 45 emails back and forth to get a refund.
Waste of time, awful service, god awful product testing, worst experience I’ve had when a return has been necessary.
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Do not buy from this company
2 weeks ago i ordered a phone from this company and all i have got is nonsense excuses If something does not happen soon i will be taking this further.
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NellPerth, WA
Do not buy from BecexTech
Purchased ex demo model iPhone 7, faulty on arrival, battery wouldn't charge to 100%, bluetooth didn't work. Website says they check all products prior to sending but clearly they do not.
I was told to post back at my cost, if found faulty they would reimburse me. The phone was found faulty. They have still not reimbursed me for postage and ignore all my requests to do so.
The communication from them was very poor. I asked for updates and was told to wait and be patient (not their money or phone they are waiting on). Then they sent me an email...Read more
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Questions & Answers
Tanya J.asked
Are you based in Australia, is your phone stock Australian or overseas.
1 answer
Yes they are based in Australia, Tanya. Victoria. The phone I purchased came from Australia as well. Delivery a little bit longer that stated due to Aust. Post overload.
Ella Frenchasked
I’m very concerned, when I first came on becextech I saw all positive reviews so I thought yeah okay it seems decent so I bought a iPhone 8 Plus 256GB red *special edition, order went straight through and my money but it still says (processing). Now I’ve come back on becextech to suss it out cause I got a funny feeling about this... turns out people have gotten malfunctioning on phones/cameras the company won’t do refunds and very poor communication etc. please reply back to me as I’m very confused # order number 105051
2 answers
Oh really, I had no problem at all. My phone is awesome
Wow really it has only been 3 days since I ordered mine, do you mind if I ask how long did it take to process and was it the iPhone 8 Plus red?
Helen Z.asked
If my order gets lost during the post will you replace it? Thanks
No answers
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