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RalphSydney
- Physical store
- Verified customer
Very Satisfactory
There was a good range of products and the assistant was helpful in identifying the bed that met our needs. Delivery and assembly of the bed went smoothly. They were pleasant to deal with.
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Review collected in partnership with BedWorks
- Physical store
- Verified customer
Highly Recommended
Convenient, great selection of all types, informed and helpful staff. Love my new bed! Delivery next day and on time. Delivery staff polite, cheerful and careful when navigating matress up narrow stairs
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Review collected in partnership with BedWorks
MichaelSydney, NSW
- 2 reviews
- Physical store
- Verified customer
Knowledge of product and assembly
Bought an adjustable bed and mattress. Store range and knowledge of product was very good apart from one aspect, the weight of the bed. I was told 70kg by sale person but on checking on line prior to purchase (via Bedworks chat) was told 100kg (which was correct).
Because of the weight I also paid for assembly. Product was delivered on time by two very friendly and competent gentlemen, however, it soon became clear they were not conversant with the queen sized bed I had purchased. Comments such as "oh this one has 6 legs" (smaller sizes only ha...Read more
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Review collected in partnership with BedWorks
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Michael BassetSydney, NSW
- Physical store
- Verified customer
Bed Selector Novice
Don't be put off by the shop front, the store has a good selection of beds to choose from.
Bed recommended by sales person ticks all the boxes, have just never seen this particular brand at any other store so not sure about how long it will last (will need to give it a few years)
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Review collected in partnership with BedWorks
Kristy Pownall
- 2 reviews
- Physical store
- Verified customer
Great selection of quality customisable beds!
We visited the showroom and was shown the options by a knowledgeable and patient sales person. We made our purchase. It arrived a bit later than anticipated but it was over the Dec/Jan period. Delivery guy was helpful and showed me how to put bed together and ensured what was delivered was what I received. Would recommend them
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Review collected in partnership with BedWorks
Diane B.Sydney, NSW
- Physical store
- Verified customer
Great service and communication
Fabulous in store at Greenacre service range was great and prices were even better than what was available online. Friendly & informative delivery people. Arrived on time as had been informed.
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Review collected in partnership with BedWorks
Kian jonesSydney, NSW
- Physical store
- Verified customer
Bed is nice, service was good
Got the bed delivered, all seemed like it looked online & was easy to put together. Unfortunately 2 of the wooden slats were a little warped (so they rocked and made an annoying noise) however the staff were really nice about rectifying the issue promptly. Delivery guys were very nice also.
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Review collected in partnership with BedWorks
AnnBrownSydney
- Physical store
- Verified customer
Very disappointed.
Was told my bed would take 10 days to deliver by salesperson: it took FIVE weeks "due to Christmas holidays". Would have been nice to know at time of purchase. When delivered, it was incorrect stain wood colour and incorrect model.
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Review collected in partnership with BedWorks
- Physical store
- Verified customer
Beds are fabulous. Perfect.
Very easy to navigate store and excellent help in guiding us to exactly what we were after for our three purchases.
All three beds and matching bedheads are stunning and the mattress quality second to none.
Delivery was seamless and very helpful delivery men.
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Review collected in partnership with BedWorks
Find out how BedWorks Physical store compares to other Furniture Shops
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- Physical store
- Verified customer
very good
easy in store-item in stock/friendly service/efficient and nice delivery service,
difficult to assemble-happy .
good quality
I will recommend your company to friends and family
thanks again
making up 30 here-too difficult to get to 30 words-make this easier
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Review collected in partnership with BedWorks
- Physical store
- Verified customer
Good service and value
We chose a firm mattress. It proved to be far too firm. We advised BedWorks and they exchanges it for a more suitable mattress. The product knowledge of the store team was exceptional.
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Review collected in partnership with BedWorks
MelSydney, NSW
- Physical store
- Verified customer
The Perfect Matress
The salesman at the store knows everything there is to know about mattresses. I love my mattress and it came at a good price. However, their delivery system needs to be improved. Currently they only provide a morning or afternoon window the day before delivery which makes it difficult for any working person to manage their schedule. Would be great to get a couple more days notice. Additionally, the delivery movers were very rough lifting my mattress up the stairs to my bedroom. In the process, they ripped the mattress protective cover, left big...Read more
marks on my wall, and almost pierced the mattress whilst forcing the centre of the mattress into a sharp ledge instead of lifting it over. Luckily, the mattress is in good condition but was disappointed in the care taken given it was a $1,200 mattress.1 comment
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Review collected in partnership with BedWorks
Bijal ShahSydney, NSW
- Physical store
- Verified customer
Excellent Customer Service
I purchased my mattress from BedWorks and the experience was fantastic. The employee who helped me, Sandip, was very knowledgable and assisted me to find the perfect mattress for my spinal issue. The overall experience was great and Sandip was friendly yet professional.
1 comment
Bedworks Marketing TeamBedWorks
Hi Bijal
Thank you for your review! We are proud of Sanip for delivering excellent customer service to you. We hope the mattress improve your sleep quality. If you have any further question or furth... Read more
er mattress need, please feel free to revisit our shops :)Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with BedWorks
Arun Chowdhury
- 2 reviews
- Physical store
- Verified customer
Love the bed
Update: Colin rang me straightaway and organised a replacement for the damaged parts. Couldn’t be happier.
Love the bed and was really happy that Colin was able to do such a fantastic package deal for us. Unfortunately I was let down by the delivery and handling of the products. The bed came with no screws and Allen key. The driver gave us a handful of screws from his toolbox. Corner of the tall boy not well packaged - had actually already ripped. The bed footing has bit of the veneer peeling and one of the side beams has a scrape on it - possibly from a metal bracket scraping against it.
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Review collected in partnership with BedWorks
Good service.. happy customers!
The staff were knowledgeable and helpful. They gave us many options based on our wants and needs. We had relatives who were in need of a new mattress and took our recommendations and purchased 2 mattresses the following week.
1 comment
Bedworks Marketing TeamBedWorks
Hi Toni
Thank you so much for your kind words! We are glad that our store staff helped you with what you need. Feel free to call us at 1800 940 596 if you need anything else. We hope to assist you again soon.
... Read more
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Emma P
- 2 reviews
- Physical store
- Verified customer
Amazing quality, very prompt
I went it with an idea what I wanted and the salesperson was able to provide extensive and useful information on the options. We ordered a custom made bed, and it's of a beautiful quality and it felt well-priced for such good quality. The assembly was minimal and easy.
1 comment
Bedworks TeamBedWorks
Hi Emma
Thank you so much for your kind words. Your honest feedback helps us to identify our strengths and improve sour future service. We are glad to hear that our sales team and custom-made product have been delivered to your full satisfaction. ... Read more
It's our pleasure to have you as a customer and we hope to assist you again soon. Should you have any question or further bedroom furniture needs, please don't hesitate to contact us again. Cheers Bedworks TeamSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with BedWorks
Sue FlattSydney, NSW
- Physical store
- Verified customer
Bedworks shop, Parramatta Road, Stanmore
the shop is well-organised, the salesperson and the managerial staff all courteous, efficient and knowledgeable. Plus, the range of bedding was enough for me to make a choice. Plus, a special mention (praise) of the delivery staff, who went out of their way to resolve issues and be helpful.
1 comment
Bedworks Marketing TeamBedWorks
Dear Sue,
We appreciate your kind words to BedWorks. Our first priority is to provide a very organized, clean and safe environment for the customers to feel good while shopping with us. We always try... Read more
our best to have a wide variety of options to choose from us. Well, we agree as after shopping the next most important step is to deliver a product to customers safe and without any single damage. We are very successful in it, our delivery team is very professional and they take care of items a lot.Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with BedWorks
- Physical store
- Verified customer
Quality products and excellent service
We where given great service and advise. Bedworks staff were very easy to deal with and we got a great deal. I would highly recommend bedworks to anyone looking for a quality product and a very comfortable sleep
1 comment
Bedworks Marketing TeamBedWorks
Hi Peter,
We appreciate your time to write this review. We are glad to hear from you that you had a great time shopping with us. BedWorks team is always working hard to provide a great shopping exper... Read more
ience to customers. We take pride in how we operate and appreciate your kind feedback.Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with BedWorks
Terri MSydney, NSW
- Physical store
- Verified customer
Great service, delivery and product
I found what I thought I was looking for online, then went and saw it in-store and purchased it on the spot, no hassles. While there I also ordered a bed head, the price was great and it arrived earlier than expected, great quality too. Very happy.
1 comment
Bedworks Marketing TeamBedWorks
Hi Terri,
Thank you for your kind words. We take pride in our products and always try to give our customers the best value for money. Your feedback is important to us and we are always striving to be the best we can.... Read more
Thank you again and have a lovely day! The Bedworks TeamSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with BedWorks
- Physical store
- Verified customer
Great Product
Easy to navigate web site, store staff friendly and helpful, so far all good with the bed, very comfortable, while not cheap, does feel like a very high end product
1 comment
Bedworks Marketing TeamBedWorks
Hi Robert,
Thank you for all the nice comments. We are glad that the website was easy to navigate. We try our best to make online shopping with us a happy experience.... Read more
Sometimes paying that little bit extra is well worth it with our products. Once again, thank you for the feedback, much appreciated. Best regards, The Bedworks TeamSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with BedWorks
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Bedworks Marketing TeamBedWorks
Hi Melinda
Thank you so much for taking the time and write us this honest review! Customer experience is one of the key propositions in Bedworks. We appreciate your feedback, and we take your words ... Read more
seriously. Rest assured your report has been forwarded to our delivery team, and we will keep improving our service in the future.