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Reviews

3.3

72 reviews
5
(18)
4
(22)
3
(10)
2
(11)
1
(11)
  • Build Quality
    3.2 (5)
  • Value for Money
    3.2 (5)
  • Ease of Use
    4.0 (5)
  • Cleaning & Maintenance
    2.8 (5)
  • Preheating Speed
    4.8 (5)
  • Even Heat DistributionYes (5) · No (0)
  • Safety
    3.6 (5)
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Sparky John

Sparky JohnSydney, NSW

Good for Serious BBQers

published

Purchased in December 2021 at eBay for $267.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Safety
Value for Money
Preheating Speed
Even Heat DistributionYes
See all answers
Damien D.

Damien D.Metropolitan Adelaide, SA

Great addition to my solid fuel BBQ's

published

Have had a couple of Weber Q's and this is definitely an upgrade.
I normally only cook in a Kamado, Weber kettle or a pellet smoker and only bought the bugg for the total fire ban days.
It does what it is designed to do and with the 2 separate burners I find it a lot quicker to heat up than the Weber Q
Perfect for when I reverse sear a steak.
Downside is the dome thermometer is not accurate.

Purchased in December 2021 at Harvey Norman.

Build Quality
Ease of Use
Cleaning & Maintenance
Safety
Value for Money
Preheating Speed
Even Heat DistributionYes
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dougenhauser

dougenhauserSydney, NSW

  • 5 reviews

Looks good but cheap quality

published

Cooks well and has a thermometer but after a couple of years of very light use, the top has warped out of shape and the rubber seal has fallen off meaning the top bangs when closing. I would have expected better quality materials than this.



One of the plastic gas control knobs has always been loose meaning the gas is hard to turn off and on.

As others have said, it needs to be thoroughly cleaned after every use since food falls down under the burners and grease goes everywhere. But this might be standard for this type of BBQ.

Purchased in June 2021.

Build Quality
Ease of Use
Cleaning & Maintenance
Safety
Value for Money
Preheating Speed
Even Heat DistributionYes
See all answers
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Twodoor Monarch

Twodoor MonarchMetropolitan Adelaide, SA

  • 2 reviews

Cooks ok, but clean-up is so fussy compared to a basic flat plate BBQ

published

I didnt seek out this product, I got it as a promo deal on an expensive louvered pergola. Tried it 3 times and its just not my thing. Its so fussy to clean- the lid gets greasy, food bits drop down into the well under the burners, ditto more grease and baked on residue down there. Have to remove pins to extract the fat catching pan. Otherwise, easy to assemble the trolley (cant understand any of the gripes elsewhere about that), a year outside under a cover and it still looks brand new (In Adelaide so not too cold or wet), overall quality seems ok.

Purchased in October 2021.

Build Quality
Ease of Use
Cleaning & Maintenance
Safety
Value for Money
Preheating Speed
Even Heat DistributionYes
See all answers
Jay-Kay

Jay-KayMurray Region, NSW

  • 2 reviews

Cooks beautifully

published

Have cooked steak, ribs and a roast chicken, all of which cooked very well, the chicken in particular was very good. However, it is less than four months old, and my husband was moving it with the handle on the front of the bbq, and it broke off! Not happy with that! Now trying to get a replacement part.

Purchased in February 2021 at Harvey Norman.

Build Quality
Ease of Use
Cleaning & Maintenance
Safety
Value for Money
Preheating Speed
Even Heat DistributionYes
See all answers
Bruce

BruceAuckland

Just bought it but already love it!!

published
Date PurchasedDec 2018
Tngo

TngoAU

  • 10 reviews

Works perfect for small party

published
Date PurchasedDec 2018
Nakul

NakulGreater Melbourne (Metropolitan), VIC

  • 8 reviews

Expensive, but super sturdy

published

There are many other grills in the market that you can get for a cheaper price, but this grill has an exceptional quality to it. The rubber lining to contain the heat is really thick and does a great job. The iron plates are very sturdy, but can be difficult to clean. It is easily portable and can be taken on camping trips and fits easily in the trunk of cars.

Date PurchasedJan 2017
Kay

KaySydney

  • 4 reviews
  • 1 like

Way too expensive

published

The colour is attracting and the outcome of food are all okay (ive tried to cook sausages, fish and beef), it’s easy to clean, however, this is much more heavier than I expected, the price is not quite reasonable as i think there’s a lot more better choices with the same price and beware of overcooking as the thing works not very well

Date PurchasedApr 2018
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Mmc

MmcMurray Region, NSW

  • 7 reviews

Handy little BBQ.

published

We needed a bbq in an hurry and this one was a great price. It’s portable and looks good in our entertaining area. It’s mostly used for grilling, but has also worked well as an outdoor oven. Really good value for money. Cooks a surprising amount for such a compact unit.

Date PurchasedNov 2017
Big L

Big LMelbourne

  • 4 reviews

Good BBQ but with one downside

published

This barbecue functions very well. The grill cooks meat and fish well, and in not too much time. However there is one surprise when you buy the product. You would assume that because of its small size it would be quite portable, however it was a lot heavier than my family and I expected. Overall, it is a good BBQ, however it is not as portable as one would assume.

Date PurchasedDec 2017
Greg

GregSouthern and Hills, SA

  • 3 reviews

Regret buying

published

Bought the Beefeater Bug from Harvey Norman less than a year ago. Have had covered in a full length bug cover located in a semi protected area. Anything chromed has badly rusted. Anything rubber has fallen off including the main cover seal and wont go back on. One gas - on / off dial not working properly. Have emailed Beefeater with photos on a number of occasions. (Electrolux ). They just don't reply. So, in short - very bad quality unit and warranty also seems like junk too. I got burnt buying this. Wont trust buying things from Harvey Norman again. Thought that they sold quality items and had higher standards.

Date PurchasedMay 2017
John

JohnSydney

  • 8 reviews

Too expensive for what you get

published

Its average BBQ but too expensive I've seen some cheaper BBQ with same quality but I just fell for looks I guess still a reliable BBQ. BeefEater is little bit expensive in comparison to others. I'm just sharing my opinion here for people who are thinking of buying new BBQ

Date PurchasedJan 2018
dcnicholls

dcnichollsDeakin 2600, ACT

  • 9 reviews

Does a great job, very flexible

published

We have a small Weber BBQ, but decided on a BeefEater bug with trolley and full length cover to use in our holiday apartment. I didn't expect it to be as good as the Weber, but in fact I think it's a great deal better. Two gas jet units rather than one, two gas level controls, built in thermometer in the lid (extra for for Weber), and it comes with a stand. Admittedly plastic, but it works well, and makes wheeling it out of the way simple...although the gas bottle tucks in behind it rather than sitting in the unit. The cover is also excellent. It sits out on our deck and the heavy cover protects it from the weather. Assembly was a bit complicated (reading the manual helps!). Cooking is easy and the results are excellent. I'd buy it again.

Date PurchasedMay 2017
Dav W

Dav WSydney

  • 5 reviews

Love mine

published

I've had mine for 8 months now and love it. As others have noted, assembly is a PITA and the drip tray could be engineered better but otherwise no complaints. I bought a spare grill plate for more versatility. Easy to clean, surprisingly frugal on the gas, good for hitting temps quickly. Not tall enough for eg beer can chicken but that low hood helps with keeping the temps up. No issues with rust or bits failing. Bought on sale at Harvey. Recommended.

Date PurchasedApr 2017
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GTHO

GTHOMelbourne

  • 4 reviews

Not Up To Rivals

published

Got this as an alternative to the Weber that I really wanted. They were on special. I realised when I was assembling it that the quality wasn't the same. It looks good when set up and it does cook well but it doesn't really feel like its going to last all that long. The metals feel more "alloy" and are lighter weight. Also the accessories such as wheels and the tray are a bit cheap. Its OK but if you want a Weber, get a Weber. This isn't as good.

Date PurchasedOct 2016
Bob Sanzaro

Bob Sanzaro

  • 4 reviews
  • 2 likes

Super easy and cute

published

We had a larger 6 burner BBQ that was rarely used as it was a pain to set up and then clean. The Bugg has been great as it is small enough to have on the deck, close to the kitchen and fridge making so much easier to use. The Bugg itself is a delight to use, heats up quickly, cooks to perfection and easy to keep clean. I should have bought it a whole lot earlier.

Date PurchasedMar 2017
Bob

BobRichmond-Tweed, NSW

  • 2 reviews

Lasted 2 years 2 months

published

The Beefeater Bugg cooked food well I always preheated it.
When it was about 6 months old the grill plate broke which they replaced with no issues.
Just after the warranty ended there is a problem with the burners and I can't be bothered, going to the Weber. I has cost me about $200/year a bit rich for me.
It's worth noting the purchase date and the review date vs. the number of stars

Date PurchasedOct 2015
rs2000

rs2000

  • 9 reviews

Beefeater bug has a few bugs

published

Good BBQ as long as you don't move it too much,
Wheels seem a bit flimsy when you try to move it especially when you have the gas bottle on the holder,
Screws stripped out of the plastic legs on the lower rack not long after using it for awhile,
Cooks well with lid down, not super huge plate but big enough for small family cooking a small meal,
Rubber Seal eventually kept peeling off around hood is hard to put back due to the grease and oil from cooking
Rough edge was exposed after seal feel off
Temperature gauge is a good help for oven type cooking

Date PurchasedDec 2016

Dangerous Design

published

I find the unit cooks well, Does a great Roast but after 12 months looks like a 5 year old unit. Rubber edging on lid fell off after half a dozen uses & lid enamel after several uses loses colour and has black streaks & Spots.
However main issue is design with location of Knobs requiring your arm to reach over or around hot lid to the back of unit. When concentrating on keeping hands clear of hot surface with domed shape lid I have on multiple times made contact with forearm and suffered burns. Note The higher the BBQ table surface is or the shorter the unit is the more likely this will occur when reaching over or around. Control Knobs should be located on front or side of unit as is Bigg Bugg design.

Date PurchasedNov 2016
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Questions & Answers

Anita B.

Anita B.asked

Bugg

Can you put a pizza stone on combined solid and open grill plates

No answers
Fox W.

Fox W.asked

Bugg

How do you get the grease tray out on the Bugg? Surely you're not having to pull out the U bolt every time? Mine locks in tight so you have to be a contortionist to lever the tabs to release it?

2 answers
dougenhauser
dougenhauser

Yep, that’s what you have to do alright. Apply firm pressure and try not to bang your hand when it pops out. Putting the U bolt back is easier - just line it up and give it a whack.

Fox W.
Fox W.

Bugger that. I just loosened the screws off so the tray sits a bit lower and will slide out.

Bret Y.

Bret Y.asked

Bugg

I need to replace the ignition leads as they were damaged while transporting to storage. I’ve got the replacement leads just want to know how to replace them properly. What to remove and how to basically replace them without damaging anything. Thanks
Bret

1 answer
BeefEater
ELECTROLUX ..BeefEater

Hi Bret,

Kymme from Beefeater here.
We are sorry to hear you are experiencing problems with your Beefeater appliance. If you wish to discuss this further please feel free to contact Kymme at [email protected] or on 1300 307 939
Thanks
Kymme

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