32 questions from our users
My washing machine has stopped working. The display panel lights up and I press start but nothing happens. I have had the machine for 3 years, I was washing towels today and for some reason it threw a fuse in the power box mid cycle. I have switched it back on but now I have the above problem. Is there a re set button combo I could try like in other models? Mine is the WMY7046LB2.
Hi Milly I had my machine for 18 months. Ever since I bought it I had issues. It was shattering, and leaking as well.
They sent a technician and he said I may put too much washing powder. I reduced the amount of washing powder I use. Still it was shattering. He came back and said the floor is not leveled. He took the machine and tested for few days came back and said no fault found. He used my own rubber mat to put underneath and said he would come back with rubber foot year ago. I'm still waiting. In the mean time I made a complaint someone from Beko called me but they didn't help. He said im doing something wrong. The only reason they called me, on the feed back it says if they don't get back to me within two business days the feedback goes on public.
My machine is still leaking and shattering after following all the troubleshooting they provided me.
I WOULD NOT RECOMMEND THIS BRAND TO ANY ONE.
Milly Please raise a complaint although it 3 years old, it should be covered under ACL.
Hi Milly, sounds similar to what ours was doing. Seemed like the machine wasn't recognising that the door was closed and that it could now start. Sent it in expecting them to say we need a new door lock instead got told it was the PC board and main board quoting us $495. It was also just on 3 years old. Beko didn't respond on product review at all. Betta just told me it was out of warranty. Counted our losses and bought a secondhand Samsung. Best decision ever! So much quieter and works great.
Didn't realize how flimsy and loud the Beko was until replacing with a Samsung
My washing machine has stopped working midway through a cycle. The power box threw a fuse. I have switched it back on and the machine lights up on the display panel but won't actually start. Is there a re set trick or something I can try. Troubleshooting guide in manual didn't mention anything.
Every time I click start the the pause button comes on ! And the door clicks lock and nothing happens
will it wash a queen size doona
Hi Vivien W. It will wash a queen size doona however the performance of the wash will be dependant on the thickness of the doona and the wash cycle you select, we would recommend using the Bedding & Blanket cycle. We usually recommend that you should have enough room to fit a hand span between the items in the washing machine and the top of the bowl to get a good quality wash performance. Thanks Beko.
Doesnt beep when finished?
Pet removal which cycles can be selected as it seems like only the longest loads. Not that great at removing pet hair
Does machine have a clean cycle?
Hi Pina M,
Please use Cottons cycle and choose the hottest temperature for a drum clean. Also this unit doesnt beep when the cycle is finished. If you have any more questions please contact Beko Customer Care on 1300282 356. Thanks Beko
Is there a way to get it to make a sound when finished
This is listed as not being stackable. Does that mean that I couldn't place a drier on top of it, or that it shouldnt be placed on top of another appliance?
Hey Audrey, we stacked our drier on top of our Beko machine, and it has been fine for over 12 months. We did place on the top of the washing machine a Blue square mat, (these mats can be joined together like a puzzle piece and are for camping or in the back of a utility to stop articles sliding). We have no problem at all with the drier on the top of the machine :-) Hope this helps. These mats can probably be purchased from Super Cheap or some other like store. Kind Regards Iris de K
Hi, my beko washing machine wmy 7046lb2, it starts up fine, the water enters fine, but the drum does not move, does not wash or spin at all. You can hear the the machine is working, but the drum is not moving at all. Is there a reset for this machine or is there anything I can do? This is only 11 months old. Cheers Ken
Hi Ken, we're so sorry to hear that you are experiencing trouble with our washing machine. We would like to talk to you regarding your appliance. Please contact the Customer Care team on 1300 282 356 and quote reference 347159 . Thanks, Beko.
What speed does the machine spin dry the load at following the 28 minute Daily Quick wash?
Hi. My 7kg washer when on the cottons cycle washes for 10 minutes then rinses for rest of 2 hr cycle. Usually washes an hour on that setting? Wasn't excess suds
Thanks in advance
Is the spin speed adjustable?
I have the 7.5kg and it is so I'd assume the same for the 8kg.
I wouldn't recommend this brand though. If you can go for an Industrial machine built to last.
Otherwise, Miele or Fisher Pykel which is what I'm about to get having researched amongst my friends and family and based on previous experience.
I bought my beko washing machine a couple of days ago and I’ve just noticed it doesn’t beep when it’s finished the cycle? Is this normal? Annoys me a little as I don’t know when it’s finished.
Hi my front loader is brand new but I’m not happy as the clothes don’t spin dry enough I’ve tried the 3 spin settings any suggestions? Thankyou
What programme would i use to wash light terylene curtains?
Is it oka to change wash programs eg. 30 minutes on cotton eco then change to 28 minute daily quick?
Hi Jode i, it’s probably not the ideal way to wash given that each wash has a programmed cycle that is designed to clean your clothing. If you are looking to save some time with your wash cycle can I suggest that you select the “Cottons” wash cycle and select the Quick button. This function can be used in Cottons and Synthetics programmes. It decreases the washing times and also the number of rinsing steps for lightly soiled laundry. Thanks Matt.
Hi, my washing machine is not working as I turn off the power while it’s washing, can you help please? [email removed]
Not sure which wash setting to use. 28 minutes just doesn't seem like enough for me and the mix 40 only takes 4kg of clothes. The other cycles take too long. Which settings do you use?
Does anyone have trouble with their machine not rinsing well enough? there doesn't seem to be enough water at rinsing stage, therefore the towels are still soapy when the cycle is finished
Never had an issue . Excuse me if it’s off target but are you over using your cleaning product
I only ever use a fraction of the manufacturers recommendations . Tend to pre spray or soak if stains but the machines are very efficient with small amounts of cleaning product .
My machine stops all the time whatever setting it is put on. I usually like Daily Quick though. Please advise?
I made a typo on the email address and now can't retrieve the information to correct it. I added a - instead of _
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