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Belling Richmond BR900DFCNG/LP (Black)
DigameMid North Coast, NSW
Oven RHS door and control knobs
RHS Door warped magnet all the way out to close no manual how to reinstall control knobs would love to hear solutions. Love the oven would not change just need a few alternatives to fix
Purchased in June 2021 at Harvey Norman.
3 comments
Thank you l have contacted your service department and the ladies there were very helpful. On the way to being fixed
Rachel A.Belling
Hi Digame, great to hear, please don't hesitate to contact me if you have any further concerns thank you
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RobHiggins 2615, ACT
- 2 reviews
It's a struggle
A very good looking oven & suits our kitchen perfectly. Heats up quickly and cooks well. Unforunately we had had an issue with the smaller oven & steam escaping, this issue eventually caused the deterioration of the enamel on both oven & griller doors (left side). This was rectified eventually after a lengthy wait (initially reported in July & repair completed Dec). The same issue has now re-reappeared and there is also a random issue with the ignition of the burners. Reported to Belling (March 2020) and no contact from the local repair company to date. I'm afraid we are in for another struggle....
For the price paid I cannot recommend this product on quality or after sales service.
Purchased in July 2021 at Harvey Norman for A$3,500.00.
1 comment
Rachel A.Belling
Hi Rob, We are sorry to hear about your experience, can you please send through your contact details for me to investigate and provide you with assistance as soon as possible thank you
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keevMetropolitan Adelaide, SA
- 7 reviews
Great product. I love it.
I have been using this cooker since 2014 and I have not had any issues. Fingers crossed. My wife is definitely a fan of Belling products. The rangehood is amazing too. We bought them as a package. The oven is very easy to use and the heating speed is fast.
Purchased in June 2021 at Harvey Norman for A$3,000.00.
1 comment
Rachel A.Belling
Hi Keev, Thank you so much for taking the time to leave us this amazing review, We are thrilled to hear you love your new Belling Oven.
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Find out how Belling Richmond BR900DFCNG/LP (Black) compares to other Freestanding Ovens
Know better, choose better.
George. CGreater Melbourne (Outer), VIC
Unreliable appliance, absent customer service.
I've had this oven 4 years. In that time, the rear right hand element stopped working, smell of electrical burning, oven racks distorted and the ceramic top is discoloured despite proper care. Best of all, when company was emailed I received no response. Very disheartening as I thought I was getting a quality British built product and the price isn't exactly cheap.
Purchased in March 2021.
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Junk - don’t waste your money
We purchased our Belling Stive about 12 months ago. We like the look, it went well in our home. That’s where our positive impressions end. It’s junk!
Poorly made, poorly designed. Nothing fits together properly, sliding drawers / shelves keep failing, burners light one day but not the next. Everything about it feels cheap and nasty. It’s like paying for an exotic sports car and receiving a cheap Chinese runabout!
Save your money. Don’t buy Belling. Cheap and nasty crap!
Purchased at Harvey Norman Retail Stores - Appliances for A$5,000.00.
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Naimish PatelCentral Queensland, QLD
Worst experience with Belling oven 90cm
I am very much disappointment with this product. I bought it 3 years ago. I had some difficulties with the stove. It showed some error. It was within the product care. The electrician attended and stated he cannot fix it. The company do not product the spare parts. The product care company gave me the value of oven. I looked the price at Harvey Norman. It is doubled. I cannot afford it that much now. The product care company that they will replace it the appliance with no extra cost. Now, they changed their statement. They agreed to give me som...Read more
e credit and I have to pay what ever on the total price. It is unfair. I trusted on Belling company and I thought it would run longer than three years. I will not advise others to buy the Belling product as it is expensive and expensive to replace it. I am stuck now and do not have money to buy new one. I am surprise the company cannot replace the spare parts. I thought the product care would replace the product with no extra cost. Disappointed.Purchased in August 2021 at Harvey Norman for A$3,600.00.
1 comment
Mitch H.Belling
Hi Naimish,
sorry to hear about that.. I would have a chat with product care about your experience and see how you go from there :)
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Jeffro81
- 3 reviews
Cooks nicely and looks good
Brought the older style to match our house. It was on sale like around 40% off so got a good price and it came with gift cards as a promo. After we brought it someone told us we would regret it because they are unreliable BUT 8 mths on and happy to say the opposite. It's a bit fast/hot but cooks things the best out of any oven I've owned. It's been easy to clean and I like the 3 different sized sections, they are fantastic. Nil problems at this stage.
1 comment
Ruben R.Belling
Thanks for taking the time to leave us a review!
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- Richmond BR900DFCNG/LP (Black)
- Verified purchase
Worst oven ever!!!
I decided to replace my 10 year old oven with what looked like the perfect oven, the Belling Richmond 900DFT. The oven was so hot that it melted the side cabinets next to it. A very unsatisfied customer, buyer beware. It’s a dodgy piece of eyesore that’s destroying my kitchen.
1 comment
Ruben R.Belling
Hi Gwen, it is really concerning to hear of your experience. Have you attempted to contact us to arrange a Belling Technician? We have sent you a PM requesting further information. Thank you.
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jesssyd
- 2 reviews
i'm actually pretty happy with this
got it a few days back via express delivery. haven't had a chance to try it yet so i will leave a more detailed review when i do try it later. heard really good reviews on this before so i'm actually pretty excited to give it a go. maybe it could be the best oven ever lol...
1 comment
Ruben R.Belling
We think so ;)
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Find out how Belling Richmond BR900DFCNG/LP (Black) compares to other Freestanding Ovens
Know better, choose better.
perthperth
- 2 reviews
the best dont know why they stopped it
is is the best oven I’ve owned - and that’s a few! I mostly use the small bottom oven. It cooks pork belly so well. The grill is great and the long oven is great for quiches and cakes etc. it look kills and very luxurious
i am very very pleased
1 comment
Ruben R.Belling
Love this review :)
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SharynWalkerston
- 6 reviews
Perfect
Easy to use and set up highly recommend it it heats up quickly and easy to use sleek design affordable cooks food evenly takes time to heat up when grilling would recommend doesn’t use much power. The front glass door gets hot and wouldn’t recommend using it around kids they might burn them selves on the glass
1 comment
Ruben R.Belling
Hello Sharyn, Thanks for the review glad you like your belling appliance, in terms of the glass it isn't double glazed so we recommended leaving the cooking to the adults ;)
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blackyMogo
- 6 reviews
No complaints!
This free standing oven is amazing. We purchased it in our new home as we have an open kitchen. Not only does it look stylish ( we think its the best visual out of them all ) But the food comes out with perfection. Very easy to use. Very basic manual and also has great reviews and comes highly recommended. I have an acquaintance that has also bought this after having a sophisticated dinner at mine. Heats up really quickly! No complaints as yet!
1 comment
Ruben R.Belling
Glad you love it! :)
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ChristinaMelbourne
- 2 reviews
- 4 likes
Serious safety issues
Purchased a property with this oven already installed as part of a 56k kitchen makeover which is lovely, however the oven is appalling, 1.oven sides overheat 2.doors have warped because the door magnets aren't strong enough to support the door close. 3. heat escapes above the warped door which has caused knobs to perish, 4. fans seize up and stop the oven from heating up and all this has been observed within a 12 month period. Today I have written to Belling via their online form for someone to come and look at this oven . A 2 year warranty ...Read more
for an oven costing over 5k is shocking and the amount of people experiencing the same faults over and over again should warrant a recall. I will be taking this further (https://www.consumer.vic.gov.au/) if a satisfactory resolution from Belling is not forthcoming. Will keep you posted on the outcome ! Update to this situation. Belling contacted me, shortly after this complaint was made arranged an inspection of the oven, the repairman Identified each of the problems l had mentioned and assessed that the problems were NOT connected to incorrect installation or user misuse. The repairman ordered in a new fan, dials and magnets for the door . The oven was fixed within one week free of charge ! The one thing that l will say is that once the faults were acknowledged the company acted in good faith to resolve the issues .It may be that this particular model is not the best representation of Bellings products however the swift action taken to address my complaint had restored my confidence in how important Belling take the aftersales of the product . Thank you Belling very happy that this has been resolved .1 comment
Ruben R.Belling
Hi Christina, we do take all instances of concerns in respect to consumer safety with the utmost seriousness. We are glad that upon learning of your concerns you were happy with our subsequent respons... Read more
e. If you require anything else, please be in touch. Thank you.Similar opinion? Write a review on ieatwords.com.au!
kurisydney
wow what can i say
The fiery dark depths of eternal damnation be upon us. This oven is overwhelmingly and positively hot as pancakes. You know what, its hotter than the bottom of my laptop. This oven is hotly recommended, no words can describe the heat of my passion for this product. Please buy it.
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GeoffWagga Wagga
- 4 reviews
Great product
Controls are straightforward, temperature exactly as per settings as I have used a thermometer to test accuracy. We are very happy with the way it cooks, the space in the cooking areas and the access to the oven area. There really is very little extra that we would want from an oven as it has all the features we desire
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Find out how Belling Richmond BR900DFCNG/LP (Black) compares to other Freestanding Ovens
Know better, choose better.
perfect!
amazing at cooking and easy to clean. If you're looking for a good thing to use just look at this one because I've never been so happy before. You pay for quality, heats quickly. Cooks well and consistently, has great functions. would definitely recommend purchasing one of these. Pricey but worth while.
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Gavin PMelbourne
- 8 reviews
- 1 like
Worked well for a few years
I bought this oven 3 years ago and has worked very well. It heated fairly quickly and looks sleek and nice. A few months ago the oven started to heat really slowly and cooking and baking had to be planned a while before starting (to get it to heat up). At first it was good but it just cannot last.
1 comment
Candice C.Belling
Thank you for taking the time to review our product. If you have concerns regarding the performance of the cooker, we would encourage you to have the appliance assessed by an authorised service agent ... Read more
in order to locate the cause of the issue. Please contact our Customer Care team by phone: 1300 556 816 and provide your postcode in order for details to you nearest agent to be supplied.Similar opinion? Write a review on ieatwords.com.au!
After 2 years and several repairs - a lemon
We first bought the oven in Dec 2015 and, when it is working, it was great. However, during this time each oven has 'died', and in the largest oven on the right-hand side has needed repair twice. Parts are also an issue - often have to wait eight weeks for a part to arrive from OS. If the next repair does not fix issues it looks like it will be time to evoke consumer guarantee rights under the Australian Consumer Law and ask for a refund or replacement for this unit from Harvey Norman. It is disappointing that our previous 'cheap' ovens have been more reliable and consistent than this purchase.
4 comments
Quick update: Still waiting 6 months later for the part. We were due to get it repaired, when the reps called to inform us, yet again, that the wrong part had been sent. Maybe another 8 weeks to 6 mon... Read more
ths - who knows! From the conversations had with the repair people and other owners - it sounds like the majority of the delay in parts comes from the company in Sydney handling these matters. Basically, no stock on hand of parts, massive delays in ordering and having those parts shipped and I am sure that the significant delays work in their favour as the warranty period dissipates.Ruben R.Belling
Hey Josh,
Can you please send us your contact information via direct message and we will look into this for you. ... Read more
Thanks.Hello, I cannot find an option to direct message you. Unlike a reviewer, which has a private message icon, the same icon does not show for 'Belling Official'. Can you direct message me with your best contact details, please?
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ElenaSydney Surrounds, NSW
- 6 reviews
- 1 like
Great oven
Great product IMO. Basic tech, but reliable, well made and easy to maintain.
Not sure what the bad reviews would be talking about, haven't experienced any consistent manufacturing issues. They are expensive but have a value range available if you don't want the ultra chunky look.
Great cooking tool and easy to clean.
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PattiArmanasKilkenny
- 3 reviews
- 4 likes
Don't waste your money.
I feel your pain. Long oven was door not shutting . I got mailed the new magnets as well. Still didn't fix the problem. Then sent out a brace for the inside of the door. Knobs peeling, rust has occurred on the bottom of the door skin. The middle hob works when it wants to. The paint finish is coming off the top of the stove top. We purchased an extended warranty and the hob is covered, but I was informed it had to defective all the time before it can be repaired. The rust and paint peeling we were told is cosmetic and therefore not covered.
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Questions & Answers
Mark Balzanasked
there is a vent on the rear of the oven for the bottom left hand side oven, can anyone tell me what it is for as this is a direct tube from outside to inside??
3 answers
Mitch H.Belling
hi mark,
according to our tech team this is for ventilation
thanks, so don't have to worry if smoke and/or steam coming from this vent (it's very visible!)
Mitch H.Belling
hi mark, no issues at all, but if you ever feel unsure please give our customer care team a call on 1800 444 357 and we can assist :)
Jeannieasked
We have a Red Richmond oven and would like to know if it is possible to change the door front to black?
1 answer
Mitch H.Belling
Hi Jeannie,
Unfortunately the doors you purchased have to stay the same.
sorry!
Caseyasked
Hi i have the richmond. And noticed that the bottom oven does not close 100%. Can hear the fan and can see condensation escaping and just noticed a bit if rust appearing where this happens?
1 answer
Ruben R.Belling
Hey Casey, sorry that this has happened. Sounds like we will need to investigate with a site visit. Can you please contact us on 1800 444 357?
Thank you.
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Rachel A.Belling
Hi, Thank you for reaching out to Belling, I am sorry to hear about your experience, can you please send me an email at [email protected] for me to investigate and provide you with assistance as soon as possible