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9 questions from our users
Debbie J.asked
I used my oven dish for the base of steaming a fish but didn't realise that it ran out of water, now there is a large water stain on the teflon. Is there any way to remove it because I love this peice of cookware, it makes the best crispy baked potatoes.
1 answer
John M.Bessemer
Please contact your local office on 1300655994 during office hours and someone will be able to assist.
Janetasked
Prices please, distributor in Frankston area Victoria Australia
1 answer
John M.Bessemer
Please contact Liana on 0408328358 for more information.
Dotasked
Can I use Bessemer pan base in the oven?
1 answer
Yes all bessemer cookware can be used in the oven. The oven temperature should not exceed 200 degrees.
Yes you van put the handles and knobs in the oven too, the means you can cook something I’ve a casserole in the oven.
Enjoy
Anna Oasked
Can the baking dish be used on the stove top for browning?
1 answer
John M.Bessemer
All our cookware products can be used on the stovetop. If browning just be careful of your heat setting. You don’t need to use high heat.
Lina Romanoasked
inquiring about an oven rectangular shape size aprox 900 baking dish. have had it for 29 yrs and it has seen its day, with scratches etc. i would like to repair it if possible, which was told life time garranteed. could you please inform me on how to achieve that? would be greatly appreciated as i love my pan,and would hate to bin it. Thank you, hopefully i will get a reply soon.. regards Lina Romano.
2 answers
John M.Bessemer
After 29 years your baking dish probably isn't suffering from faulty workmanship or materials- this is what our no time limit guarantee covered. It didn't cover normal wear and tear. We can inspect it for you if you wish and evaluate this. We don't recoat but can offer a trade in at a reduced price if the product isn't faulty. If it is faulty it would be replaced. Please contact your local office on 1300655994 and someone will be able to organise an inspection.
Mine was 43 years old used ALL the time. I got a trade in at 1/2 price my new one is brilliant too
Mariaasked
Hi l am planning to make lasagna ahead to time for my Christmas lunch is it possible to place the Bessemer oven tray in the freezer?
Kusumasked
Can we put in oven for bake dish?
2 answers
Hi Kusum,
Yes I put my baking dish in the oven. I cook scones in it. It is great as the handles are metal (not plastic) so all good.
Regards Maz
John M.Bessemer
Plastic (phenolic) handled pieces can go into the Oven up to 180 degrees C. Please ensure handles and knobs are away from burners or the heat source.
Lynasked
Hi. I purchased a roasting pan ( no lid) about ten years ago. It has been treated well but is no oil marked and not really non stick anymore. How can I clean the oil marks from the pan? I have soaked and gently scoured but to no avail. Please can you advise..
1 answer
John M.Bessemer
Without seeing the pan it sounds like it may have burnt in oil, which may have effected the non stick. Not much you can do to recover the non stick except use a little more oil. Optionally we can trade it in for a new first for 40% off the current price or a second ( with minor imperfection) for 50% off. If you want us to inspect this piece or organise a trade in please contact your distributor or your local office on 1300655994
Shazasked
I have a new oven baking dish. I want to know how to season it before I can use it as I have misplaced the paper telling me what to do?
1 answer
John M.Bessemer
Just oil surface with cooking oil using a pice of paper towel. Enjoy your Bessemer
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