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Reviews

4.3

23 reviews
5
(18)
4
(1)
3
(0)
2
(1)
1
(3)
  • Return Claim MadeYes (0) · No (2)
  • Warranty Claim MadeYes (0) · No (2)
  • Purchase Type
    • Pool (1)
    • Servicing (1)
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Hutch

HutchSouth West, WA

  • 4 reviews

Davey sand filter multiport valve

published

After purchasing above valve it started to leak. e-mailed store who immediately replied and said they would contact Davey. A few days later I received a replacement valve which works perfectly. I had a problem both Davey and Best Price Pool Equipment fixed problem. End of problem



Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypePool
Store LocationPerth
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Graham

GrahamPerth, WA

  • Verified customer

Great pool equipment replacement at a very competitive price

published

We recently had our pool chlorinator replaced by Best Price Pool Equipment at a significantly lower price than was quoted by a well-known pool equipment and chemicals franchise located in our neighbourhood. The equipment was the same. The service was excellent. The technician who did the job was pleasant, quick, did a neat job, relocated the controller to a more sensible position and gave us a good explanation of how to operate it. I was referred to this business by a friend and would not hesitate to recommend them to anyone else.

Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeServicing
Store LocationNone. Did the transaction by phone and e-mail.
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1 comment
Best Price Pool Equipment
Nicole H.Best Price Pool Equipment

Thanks to your friend for referring you to us and thanks so much for your kind recommendation. It was our pleasure to assist you.

Review collected in partnership with Best Price Pool Equipment

Brad

BradPerth, WA

  • 2 reviews
  • Verified customer

Fantastic Service from Nicole

published

Hi Nicole,

I took the pump out to Davey that day and Jack fixed in on the spot within 5 minutes. He replaced a failed capacitor.

Thanks for the fast fantastic service Nicole. As long as I have a pool you will always have me as a customer.



Cheers

Brad

1 comment
Best Price Pool Equipment
Nicole H.Best Price Pool Equipment

Thanks Brad, we and Davey were only too happy to help get that sorted for you with the hot weather we are having.

Review collected in partnership with Best Price Pool Equipment

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Steve

StevePerth

  • Verified customer

Best price best service

published

I’ve been buying from Nicole for 11 years now and she has never disappointed me on price, service or delivery. Excellent keep up the great work.
Cheers

1 comment
Best Price Pool Equipment
Nicole H.Best Price Pool Equipment

Thanks so much Steve, we really appreciate you being a customer for so many years with us.

Review collected in partnership with Best Price Pool Equipment

Julian

JulianGreenwood

  • Verified customer

Excellent advice, right product, fast delivery

published

Went to Best Price Pool Equipment because of previous satisfaction. I ordered what I needed Sunday night and it was delivered bright and early Tuesday morning! Installed the replacement chlorination cell and everything was right back to normal operation quickly. Problem solved!
Excellent advice and service thank you.

1 comment
Best Price Pool Equipment
Nicole H.Best Price Pool Equipment

Thanks for returning to us for your equipment needs Julian, we are thrilled your system is up and ready for the festive season ahead.

Review collected in partnership with Best Price Pool Equipment

  • Verified customer

VERY SATISFIED!

published

I have used Best Price Pool Equipment for over 8 years and purchased a number of pool-related products including pumps, chlorinators, filters & pool cleaners. Nicole & Scott provide excellent service & recommendations and while they keep their prices affordable, they go the "extra mile" for their customers.
Very satisfied!
Gary
Leeming, Western Australia

1 comment
Best Price Pool Equipment
Nicole H.Best Price Pool Equipment

Thanks so much for your years of loyal custom Gary, you are always such a pleasure to deal with.

Review collected in partnership with Best Price Pool Equipment

Philip John Hook

Philip John HookPerth Aust

  • 2 reviews
  • Verified customer

Quality of service

published

My Davey Silensor pool pump developed a problem which kept on tripping my electricity supply to the plug socket. One quick email to Best Price Pool Equipment, whom I have dealt with for quite a few years, was replied to straight away advising me to take the pump direct to Davey Pumps who exchanged the pump as it was less than 2 months old. This is what customer service is about a big thank you to all concerned, I would recommend both companies to anyone.

1 comment
Best Price Pool Equipment
Nicole H.Best Price Pool Equipment

Thanks so much Phil, you are always a real pleasure to deal with.

  • Verified customer

Excelent Service From Best Price Pool Equipment

published

I havepurchased all my pool equipment from Nicole for the last 7 years. Always given the correct advice along with fast service and deliveries promptly dispatched to recieve the next business day.

1 comment
Best Price Pool Equipment
Nicole H.Best Price Pool Equipment

Thanks so much Darryl, we really appreciate you always returning to us for your pool equipment

Review collected in partnership with Best Price Pool Equipment

Brent

Brent

  • 3 reviews
  • 1 like

Top quality

published

2nd time i have shoped with Best Price Pool Equipment. Bought both Pump and Filter.
These guys are the best in the business. Very good prices and top notch service.

1 comment
Best Price Pool Equipment
Nicole H.Best Price Pool Equipment

Thanks so much for that recommendation Brent, it was a pleasure assisting you.

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spacy250

spacy250Perth, WA

  • 24 reviews
  • 1 like
  • Verified customer

Best Pool supply shop in Perth

published

I have bought all my pool equipment from Nicole at Bets Price for 8 years and she always gives me the cheapest quote in Perth. The service in awesome, most delivery's are next day and their advice is always spot on. Highly recommended.

1 comment
Best Price Pool Equipment
Nicole H.Best Price Pool Equipment

Thanks for the lovely comments, you made our day. Warm Regards Nicole

Anna

AnnaPerth

Low noise pool pump

published

Popped into the store for some personal advice on pumps in general. But wanted a quite pump and cost effective if possible. The staff were very knowledgeable, helpful and friendly. Had our new pump in a couple of weeks and are extremely happy with our purchases. Thanks to the team for your help in selecting our pump !

Mr Pogi

Mr PogiPerth, WA

  • 11 reviews

Best swimming pool supplier in Perth

published

Over the last few years I have purchased from Nicole a Zodiac G2 cleaner, Austral VX chlorinator, Davey eco variable speed pump and Davey sand filter simply because she is cheaper than any other pool shop around Perth and also best service. Items were delivered to my door next day and can arrange installation... I wouldn't buy my pool equipment anywhere else

  • Verified customer

Service at its best!

published

Our Davey sand filter developed an issue 8 years after we purchased from Best Price Pool Equipment. Following a call to you explaining the fault and a few photos we were contacted by Davey and a brand new unit was not just provided but installed by a Davey technician along with replacement zelbrite. Now that is service at its best! Thank you Davey and thank you Nicole, we have no hesitation in recommending businesses that stand behind their products and you both do that admirably.
Kind regards,
Peter - Mandurah

1 comment
Best Price Pool Equipment
Nicole H.Best Price Pool Equipment

Thanks for such a lovely review, Peter

Review collected in partnership with Best Price Pool Equipment

Rick W.A.

Rick W.A.Perth W.A.

  • 4 reviews
  • Verified customer

Fantastic Service from Fantastic People from a Fantastic Business

published

We've been using Best Price Pool Equipment now for a number of years for our pool products and the service that is provided by them is exceptional!! Such a Professional and Very Friendly and Courteous Folk who run the Business - We could not be more happier with the manner we are looked after each time we need assistance and products from this Fantastic Business.

Thanks So So Much Best Price Pool Equipment.

Review collected in partnership with Best Price Pool Equipment

  • Verified customer

superb service !!

published

Just think sometimes its good to hear positive feedback too
Delighted with service, price and arrived today in post
ordered and delivered next day as promised
price matched best offer available
have already recommended you to one of the staff
excellent service
thanks so much
Have a great weekend

Review collected in partnership with Best Price Pool Equipment

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NickPick

NickPick

  • 2 reviews
  • Verified customer

Excellent company

published

Thank you for helping me with my pool needs. In the end I got a replacement pump, chlorinator and filter and I was very impressed by the advice, service, price and installation given. You were fast and efficient and gave me what I wanted. Thank you Nicole and team

Review collected in partnership with Best Price Pool Equipment

Darren

DarrenPerth

  • 4 reviews
  • 9 likes

Great store and good prices but get your own installer.

published

I have bought a few things from them now and have found them to be very helpful and very fast with replacement parts under warranty. Prices are very good and shipping has been very quick as well. Unfortunately i would not use their installer again as other people have said he is rude and rushed. His install works fine but he did not even come to the door, just went straight into our backyard and cut plants out the way without even consulting us. When we spoke to him about not coming to the door he just said he does not bother in the morning.

Never again! Installer rushed, rude and arrogant

published

Cheap for a reason..never again

published

Waiting for a resolution

published

I recently purchased over $2000 worth of equipment and was charged an installation charge. I asked to speak to the installer several times but he was always to busy and I was always having to speak through a middle man. With update once a resolution has been offered and the job complete.
Cheaper than in store, Good customer service when purchasing
Lack of communication, Job not finished

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