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Reviews

4.6

487 reviews
5
(422)
4
(22)
3
(6)
2
(7)
1
(30)
  • Product Quality
    4.7 (63)
  • Return Claim MadeYes (10) · No (72)
  • Shipping
    4.4 (47)
  • Warranty Claim MadeYes (6) · No (63)
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stephen taylor

stephen taylorAdelaide

  • 2 reviews

Very good Products,Service and Price.

published

Easy to find needed goods,Outstanding product catalogue,Great products.
Very fast Shipping and well packed, A good all round experience.
Will be the first stop for any further Battery requirements in the future.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
Better Batt
Liam M.Better Batt

Awesome!

published

Seamless experience in navigating online store. Exceptional woth product range. Product is as good as the original part. Plus the pricing was reasonable. Excellent communication provided on the status of the order.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
Better Batt
Liam M.Better Batt

battery and charger

published

Easily found, best priced, easily purchased, delivered promptly, quality product. Highly recommend Better Batt.
Apparently I need to use 15 more words to complete this review so I'll just say done

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
Better Batt
Liam M.Better Batt
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skiman

skimanSouth East Queensland, QLD

  • 10 reviews
  • 1 like
  • Verified customer

Great Service, great value

published

I have purchased 2 batteries and some ink over the last couple of years. Great service, very quick email response to questions and great help to find the product I needed. Fast shipping. The last laptop battery I purchased was 1/3 of the price quoted by HP direct and ink also almost 1/2 price and works fine in my Epson. (I have purchased "compatiable" ink from Amazon before that didnt work) I am very happy to recommend theses guys and look forward to shopping with them in the future.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
Better Batt
Liam M.Better Batt
Lyn McBride

Lyn McBridePerth, WA

Battery

published

It was very easy to find what I wanted there was a large range of products .
I havent used the battery as its still charging it was a perfect fit for my camera
and the price was great with free postage .
I will be sure to use this web site again .

Shipping
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Better Batt
Liam M.Better Batt
Dee S

Dee SSydney, NSW

  • 6 reviews

Great value

published

A good range of products across many brands.
Great prices for camera batteries, accessories & other quality products.
Good service, clear & regular communication & prompt delivery.
Will purchase items from Better Batt again when needed.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Better Batt
Liam M.Better Batt
Peter

PeterPerth, WA

Excellent service, great price and prompt delivery

published

As a first time user I appreciated Better Batt's great price, prompt delivery and easy to use online system. I will definitely be an ongoing customer for all my battery needs.

Shipping
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Better Batt
Liam M.Better Batt
mark

markMid West, WA

  • 2 reviews

too easy

published

Found the right battery for my laptop very easily, good price, sent the next day arrived a few days later TOO EASY!!
I note a few bad reviews on line and suggest some of those people may not have known part details etc.
All good here
thanks Mark

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
Better Batt
Liam M.Better Batt
Allan

AllanSydney, NSW

Great camera battery charger and battery

published

Site was very easy to use and they kept me updated very well. Very fast delivery. Bought it for my daughter who was only here for a few days from London and had lost her charger. Ordered it late on Tuesday afternoon and it was delivered Thursday

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
Better Batt
Liam M.Better Batt
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MelbTech

MelbTechMt Waverley

  • 3 reviews
  • Verified customer

Awaiting to resolve issue.

published

Awaiting to resolve issue. Order wasn't delivered, and have been back and forth with them a few times. Will update once issues solved. Have been waiting over a week and still no order.

Shipping
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Better Batt
Liam M.Better Batt

Hi Melbtech.
Thanks for letting us know that you haven't received your order. Can you send us your order number for us to sort this out? You can also call us at 03 9024 6914 or send us an email at sales @betterbett.com.au. Cheers!

Reymark

Ken F.

Ken F.Hunter Region, NSW

Prompt service.a minor problem overcome quickly.

published

Excellent result.Would recommend to my friends. Will use Better Batt again.Web site was easy to navigate. Have charger battery with new charger,all good.good price, prompt delivery.I have other battery needs,won't hesitate to use again.

Shipping
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Better Batt
Liam M.Better Batt
arthur m.

arthur m.Greater Melbourne (Outer), VIC

Brilliant service and speedy delivery

published

I have ordered a replacement battery for my laptop as well as for my mobile phone, i was very satisfied with the time frame they were delivered to me, and the warranty period for these batteries were amazing compared with my previous purchase from EBay which was a failure, from now on when it comes to batteries these guys are the ones for me.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
Better Batt
Liam M.Better Batt
Scarlett

ScarlettFar North Queensland, QLD

  • 6 reviews

Excellent Service

published

I purchased 2 x camera batteries and I am extremely happy with the service and especially the price. I saved in excess of $30 each had I gone to a camera shop. The shipping was pretty quick too. Will certainly shop there again.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
Better Batt
Liam M.Better Batt

Hi Scarlett,
That's awesome!

Johann

  • Verified customer

Good service and products

published

Happy with the service and the products, would like to be a customer in the long run.
Don't know any others with similar pricing and service in Australia with laptop batteries etc.

Product Quality
Shipping
1 comment
Better Batt
Liam M.Better Batt

Hi Runi!
We are happy that you are enjoying our service and products. Cheers to more wonderful years with us!

Errol

Peterkre

Peterkre

  • 2 reviews

Best customer service ever

published

When I made an error in choosing a battery charger it wa no issue to. Betterbatt to arrange a replacement no questions asked
A great pleasure to deal with this company
thank you Peter Perth WA

Product Quality
Shipping
Return Claim MadeYes
Warranty Claim MadeNo
See all answers
1 comment
Better Batt
Liam M.Better Batt
Online Shops

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HappyOne

HappyOneCanberra 2600, ACT

  • 3 reviews

Excellent products with prices and service to match

published

As a purchaser for several years I can unreservedly praise all aspects of Better Batt. The first batteries I purchased years ago still work fine as are every one of the batteries and chargers from subsequent orders. If more than 5 stars were available I would not hesitate to use them. Well done and thank you to all at Better Batt.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Better Batt
Liam M.Better Batt

Hi HappyOne,
That's awesome! We are more than glad you found us!

Johann

Len

LenWide Bay-Burnett, QLD

Battery for Canon EOSM50 camera

published

The store has an extensive range of batteries for the various makes and models of cameras. Using their on line index I easily found my required battery.
My order was processed very quickly and arrived at my PO Box well within the advised date. I am very happy with the transaction.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedCamera battery
See all answers
1 comment
Better Batt
Liam M.Better Batt

Hi Len,
That is so wonderful! We are more than happy you found us!

Johann

Russ

RussSouth East Queensland, QLD

  • 2 reviews

Excellent service

published

The battery for my Dell laptop and my Nokia mobile were delivered on time as indicated.
Due to my error, the battery for the Nokia phone was not the correct replacement.
Better Batt immediately refunded the purchase price and suggested where I may source the correct battery.
Excellent service. Will definitely be using Better Batt again.

Product Quality
Shipping
Return Claim MadeYes
Warranty Claim MadeNo
Product PurchasedDell laptop battery and Nokia phone battery
See all answers
1 comment
Better Batt
Liam M.Better Batt

product good delivery awful purchased for a cruise still no delivery leaving to board ship in one hour

published

Navigated through items easily
haven't received items yet will have to purchase elsewhere for this trip
I am a returning customer disappointed but still satisfied with previous purchases.
I will still remain as a customer

Return Claim MadeNo
3 comments
Better Batt
Liam M.Better Batt
Ron Canfield
Ron Canfield
Better Batt
Liam M.Better Batt
Kev

KevSouth East Queensland, QLD

  • 2 reviews
  • 2 likes

Great prices, quick delivery and excellent after sales service

published

Ordered replacement batteries for 2 older laptops. Had a problem with one of the batteries after a month and phoned up. They were so helpful, spent ages guiding me through the process of uninstalling drivers and reloading etc. When we couldn't get a result a replacement was sent immediately, which is working perfectly. Great service

Product Quality
1 comment
Better Batt
Liam M.Better Batt
Page 2 of 25
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Questions & Answers

Tricky P.

Tricky P.asked

Hi I live in Brisbane and need a charger by Thursday. Is this possible thanks

2 answers
skiman
skiman

I live in Brisbane and I ordered a laptop battery and some printer ink on 17/12. The laptop battery was dispatched 19/12 and arrived 23/12 via Couriers Please. The ink came via Aust Post and was delivered 21/12. Given this was the week before Christmas I was happy with the shipping times. I am not sure if they have express post options, if you email the company they are super responsive or give them a call 03 9024 6914 [email protected]

Better Batt
Liam M.Better Batt

Hi Skiman,

We are pleased to know that you are happy with our products and services.

Cheers!
Errol

JEFF

JEFFasked

Do you stock Sony video8 batteries for model cccd-v8af-e camera & batpack np-22 6v 1300ma .? [email protected]

No answers
RJF

RJFasked

Do you sell Epson genuine 277XL printer ink?

2 answers
Bob
Bob

Not to do with my review

Better Batt
Liam M.Better Batt

Hi Bob,
What we sell are Better Batt Ink Replacements for Epson 277XL that you will find here:

http://www.betterbatt.com.au/s/printer-ink/epson/277xl/

You can also call us at 03 9024 6914 if you need any help. Cheers!

Johann

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