Item arrived badly damaged and I got additional charges for ‘inaccurate measurements’ . Was not eligible for insurance without original packaging. To dispute this you need photographic proof of your measurements.

I jumped online and looked up Couriers and found BHF, I liked how I could use my mobile phone with ease to get a quote and the communication from the company was great, clear and simple to follow instructions that made the whole experience great.

Pick up was great, however, some where in transit the box I sent to Sydney must have been handled very ruffle because most of the pieces where broken. I am disappointed.

these guys bill me 33 and then notify me, these guys are a joke, their customer service is deplorable .

Asked several times for a manager to call ...nothing !! they have nothing but distain for their customers

I would give zero stars if I could . DO NOT USE THESE GUYS

I had a $5000 painting that i packed with cloth, bubble wrap and cardboard. The driver picked it up in a flatbed truck with removable sides It rained that day and the painting sat in a puddle on the truck. The painting was on mbf. The driver rang me the next day to tell me the painting was wet. I asked him to dry it the best he could and send it on. As expected the painting arrived wet on both corners. The mbf board had expanded in the rain. I did not take out insurance as i figured it would be not worth the extra money as the package was well wrapped and would be fine.

We find the service excellent, they have never let us down with deliveries to all States. The important feature is that you provide the correct details such as Parcel sizes, correct Weights, substantial Packaging and Addressing.

This company waited a week after delivery before debiting my account a further $66 without my consent (This is STEALING in my book) claiming that my package was oversize or overweight (couldn't tell me which). Pretty convenient considering that the packaging has been discarded days earlier.
They then had the cheek to demand photographic evidence to prove my innocence. Who does this? The package dimensions and weight were all larger and heavier than what the package actually was.
Not sure how you get to rob someone's account with no evidence and get away with it. Maybe they should have a good look at their business model and start treating their customers with a bit of respect before they lose them all.

We booked BHF to arrange a collection in Queensland at a home address on Friday and the item was delivered to Bairnsdale Victoria Tuesday morning. We will definitely use BHF again. It was all so easy. From quote to booking to delivery. Can't recommend them enough AND very cost effective

We sent 2 packages from Northern Victoria and the service was amazing! Picked up in a timely and courteous manner on a Friday and delivered to a WA address on the next Tuesday!

I sent 3 packages from a regional country town in NSW to an address near Melbourne using BHF Couriers. The packages were picked up on the designated day, and delivered 3 days later - they estimated 2-7 days. This was my first experience using a courier service for large parcels and I was a bit concerned because I had cancelled with another courier because the driver did not come on the day that was scheduled. BHF provided a great quote, great serviceI and I was able to track the parcels online and confirm delivery.
Very satisfied with the service - prompt, efficient and professional. Based on this experience I have no hesitation recommending BHF Couriers

Sent a large car rim and tyre package from Bairnsdale in Victoria to Winton in regional QLD. Every part of the exercise was simple and handled with professional ease. A special thanks to Bernie at the call centre. I wanted to change the delivery address in Winton and Bernie handled it for me, getting back to me quickly and confirming all details when they had been changed. Well done Bernie, you are a champion!

We sent a parcel to melbourne it was a very good price and we got excellent service from all staff we spoke with. The parcel was delivered on time.
We would not hesitate to recommend this company and will use again ourselves
Great Job thanks very Much

I used this company for the first time. Whilst I had my reservations, the product was delivered in time as stated in the quite at a competitive price.
Reference: 140828

Needed parcel from Perth to Sydney same day, they promised and delivered. Even rang me when arrived late Friday night to arrange pick up early Saturday morning in botany as promissed. Highly recommend excellent service