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Billy Guyatts Questions & Answers
9 questions from our users
Anna Deanasked
Do you take the old fridge with you?
Lyn J.asked
Why can't I complete my online order for a Dyson vacuum? PayPal does not recognize your cart. I have snapshots of my transaction which I have spent over 1 hour on. Thanks Lyn Johnson. PS: live chat!!! No-one answers at all!!
1 answer
Billy G.Billy Guyatts
Hi Lyn,
Sorry for the inconvenience. Could you send across a screenshot of the error. We get a lot of orders through PayPal and have not been reported of any issues recently.
Thanks,
Billy Guyatts Support
lorrieasked
I have been leaving feedback on product review for sometime, but today I cant enter the star rating no matter what I do can anyone help. thanks inadvance
No answers
Sonyasked
Price of Miele dishwasher 60cm x 60cm?
1 answer
Not sure - just bought a electric water kettle from them. Perhaps you should consider contacting the company directly but, in the meantime - you have the option of washing liquid clean the dishes and what not in the sink
Geneneasked
I'm having trouble trying to work out how to claim the bonus coffee. Can you send to me or can I just pick up in a torquay supermarket please? I have receipt in email but can't send that.
1 answer
You can place forward in your email and send it straight through to the companies email address.
Alternatively you also have the option of contacting billy guyats company
Calebasked
Just baught a Phillips ntx400 speaker and cannot track the item? I work from 6:30am to 3:30ish pm weekdays and should of put down my works address!
What happens if I'm not home to sign for my speaker? Do they call my number an let me know there here or take my item to the post office?
1 answer
A bit late... sorry. But for anybody else with this question, Guyatts' courier will phone to confirm a delivery time immediately prior to dispatching your order. When your order is placed with Guyatts, they ask you for a contact phone number (mob or home) as part of the purchase documentation. Worked well for my purchase. If you're not at home in order to take shipment, you can authorise the courier to leave in a secure place (not recommended though, as it won't be signed for—which can make potential followup claims difficult). Note that I live in a remote area which is difficult to deliver to—both distance- and timing-wise. Many retailers other than Guyatts refuse to deliver to me for these reasons. BTW, private courier companies usually won't deliver to post office counters or PO boxes.
Charlie Rasked
Hi! How do you open back cover to replace battery on the remote for the Hella wall heater. Regards, Charlie Rogers.
swampoakfoxasked
The espresso machine I recently purchased has a faulty steam frother how do i replace it?
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