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6 questions from our users

Glenda

Glendaasked

Online store

We bought a set of head phones which arrived ok. Inside was a $100.00 wine voucher from Naked Wines. I ordered the wine but could not get to pay at the check out. After numerous emails the problem with naked wines has not been fixed. Could you tell me why you give these vouchers out that do not work?



No answers
peter

peterasked

Online store

please quote for a 50inch 4k UHD with 5.1 sound and a compatible wireless sound bar

regards Peter Davies 0433250350

1 answer
Peter
Peter

If I were you I wouldn't put my real name and phone number out in the open like this.
At best you will get spammed. At worst your identity can be stolen

Robyn S.

Robyn S.asked

Online store

I’m so annoyed and frustrated that I cannot get through to customer support via live chat. It’s taking ages and then it freezes on 10 person in the queue and drops out (it happened twice). Prior to that I was on the phone for already half hour and still couldn’t get through. What type of business is this? It’s ridiculous



1 answer
Fired Up
Fired Up

Well, from their website, it looks like it is an electrical appliance business that has been operating since 1957.
It sells TVs, whitegoods, computer and exercise equipment etc.

I hope this helps

Truong N.

Truong N.asked

Online store

Hello just wondering how long returns take once bing lee have received the faulty product and send me out a replacement?

2 answers
Fired Up
Fired Up

Only Bing Lee can answer



john smith
john smith

have you thought about asking Bing Lee

massimo p.

massimo p.asked

Online store

Where I can find the receipt number in my invoice?

1 answer
Fired Up
Fired Up

Don’t you mean an invoice number ?

Susma

Susmaasked

Online store

I ordered a headphone from this company but did get any response about the purchase and delivery. Took my money very soon but didn't respond anything could I know when I receive my order. Any suggestions?

1 answer
Fired Up
Fired Up

So you did get a response? What was it?

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