I ordered a carpet cleaning machine and it arrived the next day! Impressed with the shipping time and the product was in perfect condition. They after Afterpay and support are very helpful

My coffee grinder issue dealt with on the spot even interstate. Love you guys! You sent the replacement in just a few days. Great service. Thank you so much. M

Sold me floor stock, not the product they'd advertised online. I contacted them via email and they didn't reply, so I called them a few days later, the support staff they said one thing to me on the phone and another via email. This store is a waste of your time and provides very poor service - they may occasionally be cheaper but do yourself a favour and shop elsewhere. This is the second very poor online shopping experience I've had with Bing Lee. I won't bother again.

Very happy with my new Laptop purchase from Bing Lee. Product was reduced more then $100 off other sites and then delivery was fast and efficient arriving within 3 days from interstate. Was packaged very well and done so to reduce damages. Thank you Bing Lee, will be shopping again soon!

Ordered a GPS & mobile camera online from Bing Lee was accepted 3 days latter was told it would arrive 4 days latter. Then get e-mail we have none in any stores on passing Bing Lee near us decided to call in guess what they had heaps so I bought them then called their on line number to be told we won't get them for at least 8 weeks so told them I just bought them at our local store only to be told why did you bother calling then my family has used this company for 50 years but not anymore!

Shockingly absurd level of incompetence and ZERO support after sale. 50% of order missing, 2 weeks later not a single follow up from multiple attempts to get this rectified.
Delivered a washing machine after paying and extra $60 for a sub-par delivery and then did not include the other item!! Ordered an electric razor and this never arrived. 3 Live chat sessions and an email later and not a single response.
Disgusting for a retailer to show such lack of support. Best to just let ACCC and Fair Trading know as soon as they fail to deliver products when purchased.

Ordered a Fridge and Washing machine. Came on-time and installation was done properly as well.
Communication with the customer service team was fruitful as I had to change the delivery date which was managed my them.

Purchased Fitbit Inspire HR at great price (was $40 lower than other advertised prices at major store and online). Click and collect was quick and efficient from my local store. Not the first time I have found this to be the case. Well worthwhile comparing their prices before purchasing (and will price match too!)

Received one of two items .
Unable to contact anyone to help.
Never answered emails .
Ill never buy from here again nor will I recommend this online store. Non existent customer service

As per description. Ordered products and 2 weeks later "apparently" they were "waiting" for the product to arrive???! Ended up cancelling order. I would not recommend this business. Even if same product a few bucks more elsewhere it will be worth your while avoiding this store.

Tried to buy on line for Click&Collect. Had to "Check on Availability" which opened an on-line chat window. After a while I got a response that said they were busy and I was 4th in a queue. Then I got a response that said they were still busy and to leave a message with an email address. Four hours later still no response so I gave up. A complete waste of time. Bought elsewhere.

Purchased a $4000 tv online was invoiced and booked on for deliver. After waiting a week for delivery was called on the morning and told they had no stock. No one could tell me when stock was coming in. so I cancelled my order and I'm still waiting for my credit it has been 2 week

Bunch of rude and ignorant people working at the Bing lee, I had ordered the latest version 55 inches Samsung 8 series smart tv. To my surprise after I had placed the order online. They purposely deleted that from history or orders and after I received my item. They never send me any bill/tax invoice. Even after 3-4 times calling and emailing them.
I will now report this to consumer affairs and also lodge a chargeback with my credit card.

Never received my laptop, I am in qld it went to w.A. By road extra 8,000 kilometers so I cancelled. Bing lee are the worst company to deal with they lie and lie and lie. It took daily phone calls and 2 weeks for them to issue me with a refund, totally unacceptable. Never buy from this company never never never . Zero customer service zero business ethics zero caring totally heartless company and management team. I am a senior citizen and I suffered serious elder abuse at the hands of this greedy greedy company

So I had a nightmare with David Jones and cxld that order of a tv. I noticed that Bing Lee had a melbourne warehouse and ordered through them but i stuffed up the delivery date. I rang customer service they answered in 2 rings then pushed it to next day. I have used Bing Lee before for about 5 meaty transactions and will never leave you again.