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Reviews

4.6

13 reviews
5
(11)
4
(1)
3
(0)
2
(0)
1
(1)
  • Product Quality
    4.9 (7)
  • Return Claim MadeYes (1) · No (6)
  • Sizing True to size (3) · Slightly large (1) · Very large (1) · Slightly small (1)
  • Product Appearance As advertised (100%) · Not as advertised (0%)
  • Shipping
    5.0 (4)
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mamaluchka47

mamaluchka47Sydney, NSW

  • 4 reviews

Outstanding customer experience!

published

This company has an outstanding and ethical approach to customer service. I have ordered before from them and love their products for their originality and quality.

Recently, I had to return an item as it didn't fit as well as I thought. I was able to do so for free (first return), I had received item via express mail, free of charge! and refund was in my account one day later!

Bravo Birdsnest girls!

Product Quality
Shipping
Return Claim MadeYes
Sizing Slightly small
Product Appearance As advertised
See all answers
2 comments
Birds Nest
Birdsnest Online x.Birds Nest
mamaluchka47
mamaluchka47

My pleasure!

K A

K A

  • 7 reviews

Great service

published

great range of clothes and easy to return. Really fast shipping and returns Customer service is fantastic. I accidentally got sent a wrong item. This was fixed within a few days and i received a free express post bag to return the item and even a free gift.

1 comment
Birds Nest
Birdsnest Online x.Birds Nest

We are so happy to hear that you have had such a positive experience in our nest, especially after our little boo boo! Thanks for being a birdsnest girl, love Katherine and the birdsnest girls x



Kath A.

Kath A.Eyre Peninsula, SA

Makes shopping an experience and personal

published

Great site. Easy to navigate
Have bought a lot from Bidsnest and it is always quality and service/ efficiency is the best I have seen. Range of products is always changing. I love getting my parcels with little gifts and personalised handwritten notes. Cant recommend highly enough

Product Quality
Shipping
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
See all answers
1 comment
Birds Nest
Birdsnest Online x.Birds Nest

Hi Kath, thank you so much for taking the time to leave your lovely feedback, we are so happy to hear that you have had such a positive experience in our nest! Thanks for being a birdsnest girl! Love, Katherine and the birdsnest girls x

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blissin

blissinAdelaide, South Australia

  • 16 reviews

Perfect online shopping experience every time

published
Product Quality
Return Claim MadeNo
1 comment
Birds Nest
Birdsnest Online x.Birds Nest
Jackiwm

JackiwmSydney, NSW

  • 5 reviews

Cannot Reccommend Highly Enough!

published

I love shopping at birdsnest.com.au I find their customer service to be the best of any online store I've ever purchased from. They send a personalised note with each order and I often find a little bonus item in my order. I've been shopping here for years and I'm always happy with the things I order. Great quality and a huge range of products. I love their sizing range too. I love supporting an Australian business too.

Product Quality
Shipping
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
See all answers
1 comment
Birds Nest
Birdsnest Online x.Birds Nest
NooNoo

NooNoo

  • 3 reviews
  • 1 like

Fantastic Online Store

published

I have now been using Birdsnest for two years. Fast service, great website they send to a lovely note with each purchase quick & easy returning. Do not hesitate to use this site. They are terrific. Lots of variety in store & styling thoroughly recommended especially women over 50 great work Birds

Product Quality
Shipping
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
See all answers
1 comment
Birds Nest
Birdsnest Online x.Birds Nest
Kerri

KerriMid North Coast, NSW

  • 3 reviews
  • 1 like

Great online service

published

The website was easy to navigate and fun. Its great to be able to read the reviews on most of the items that have been tried & tested by the buyers. The delivery was very quick and professional. The items were packaged beautifully with a handwritten thank you note inside. I would definitely buy from this online store again with no hesitation. Love the items I purchased. Thanking you Birdsnest.

Product Quality
Return Claim MadeNo
Sizing Slightly large
Product Appearance As advertised
See all answers
1 comment
Birds Nest
Birdsnest Online x.Birds Nest

The reviewer stated that an incentive was offered for this review

Kate NSW

Kate NSW

  • 17 reviews

They don't sell petite clothing but advertise they do

published

Unfortunately this clothing site advertise as selling petite sized clothing (clothing specifically made to fit ladies under 160cm in height - their own advertising) but it's not true. Very disappointing. I contacted them directly to check the mistake wasn't mine. Their first response kept referring to 'size 6' clothing (which has nothing to do with the meaning petite even by their own words), and after a few exchange emails it became clear they have selected a few regular sized clothes they have decided will fit on ladies of a shorter stature and decided to label them 'petite'. There are no clothes on this site that have been tailored to fit a shorter frame, ie, decreased shoulder to bust measurement, or waist to hip ratio.

3 comments
Birds Nest
Birdsnest Online x.Birds Nest
Kate NSW
Kate NSW
Birds Nest
Birdsnest Online x.Birds Nest
Melissa

MelissaMelbourne

  • 10 reviews
  • 2 likes

Sizes seem to focus more on larger sizes

published

I love the service that this online store offers however I find that the sizes they offer run very large. I am an 8-10 and find I find to order the smallest sizes and still find many run too big for me.

Product Quality
Return Claim MadeNo
Sizing Very large
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Joc

JocBrisbane

Delighted with the service, the dress is a perfect fit, good quality, colour is true to the advertis

published

To navigate on line was quite easy, with a great range of clothing to choose from. The boho style dress I purchased is good quality and excellent fit.

1 comment
Birds Nest
Birdsnest Online x.Birds Nest

Hi Joc, We are thrilled to hear that your new dress is a winner and that you have had such a great experience on our site! We look forward to seeing you back in our nest again real soon. Love, Katherine and the birdsnest girls x

Amy A.

Amy A.Rosa Brook

Always a pleasure!

published

It doesn't matter how small your order, it is handled efficiently and you feel like they really do appreciate your business.

1 comment
Birds Nest
Birdsnest Online x.Birds Nest

Hi Amy, thank you so much, it's a pleasure having you as a birdsnest girl! Love, Katherine and the birdsnest girls x

Fantastic

published

I am a frequent online shopper and birdsnest is by far the best store that I have ever come across! The customer service is incredible and the employees are very friendly, enthusiastic and confident! A lot of care and thought goes into each parcel that is packed with a personalised hand written note and wrapped perfectly! The items are always delivered in perfect condition! Highly recommend!

1 comment
Birds Nest
Birdsnest Online x.Birds Nest
Jodie J

Jodie JGreater Melbourne (Metropolitan), VIC

  • 16 reviews

Stunningly good site and service

published

This remarkable online shopping experience has clearly been designed by women for women. Think quality products, on trend style advice/coordination with next day delivery. I love shopping here

1 comment
Birds Nest
Birdsnest Online x.Birds Nest
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