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Online store, Physical storePombiliJabiru
Best Online Shopping Experience!
I ordered two dresses and a jacket on the weekend and I had it in my post by Wednesday morning! Surprising because I live in a remote town.
I just love their website as well, with most items indicating what body type and event they are suitable for. Also, you can also set up your style preferences and they put together a style guide based on that.
Quick delivery and great website layout.
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kurrajongmumAU
- 25 reviews
Outstanding Service
I ordered a Betty Basics Tube slip mid week got it Monday the following week .
It's perfect for under the dress I want it for !
Their service is the absolute best I have ever experienced,
From the initial order I was very impressed with their keeping me up to date every step of the way, I missed a call from one of the girls but heard the voice mail,Just confirming that my order was now posted, wow what service!
Loved the fast delivery and excellent packaging too, the nice little note inside my parcel was the icing on the cake !!!
Makes me feel good to know there are still Aussie retailers that care so much about their customers !!
Excellent Service and products
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Not happy customer x2AU
- 2 reviews
- 2 likes
Love it!
Birdsnest is the best! Great clothes,prompt delivery, courteous personal service with hand written notes and very simple to return with no questions asked and full refund. Good value for money. Very very happy customer and these ladies will be very successful if they stick to this formula. Did I mention how happy I am with this online boutique?
Service, products, returns policy
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JosieJo2000Perth, WA
- 66 reviews
Exceptional!
This has to be the best online shopping site I have found for women's clothes. I stumbled on it after visiting about 5 other sites looking for dresses that weren't micros or maxis. They had every style, shape, size and colour imaginable. Some of the pieces are very reasonably priced, but designer labels such as Collette Dinnigan are never going to be cheap. Overally I wouldn't say they offer bargains, but they do offer a wide range of clothes for every woman.
Ordering is a breeze and the clothes arrive within 1-2 days depending on where yo...Read more
u live. They include a lovely handwritten note with the order which makes you feel a bit special, and makes you realise there are real people behind the website. It would be lovely if they offered free postage on returns like The Iconic, I sent back some items that were too large and it cost me about $15 via Australia Post. But they welcome returns and handle them beautifully which gives you confidence to shop. They even encourage ordering a few sizes to try on. The other plus about the website is that you can filter by body type (eg no waist, petite, full figured), colour, occasion, personality etc. They also present fully styled outfits (eg top, skirt, shoes, accessories) which give you a bit of inspiration. Even if you don't buy the full outfit you might see a cute top with a pair of shorts similar to ones you already own and think "Oooh, that looks good!". Thumbs up to an online retailer offering old-fashioned service and garments people actually want to wear. I highly recommend them! Exceptional service, fast shippingSimilar opinion? Write a review on ieatwords.com.au!
robbie80Greater Melbourne (Outer), VIC
- 12 reviews
Absolutely amazing.
Amazing online shopping site! Awesome clothes for every figure; great range, website fast and easy to navigate. Fast service and reliable delivery; packages beautifully wrapped with handwritten message which adds a special touch. The Birdsnest girls are wonderful. I am addicted! Fully recommend to anyone wanting reliable and always enjoyable online clothes shopping.
Outstanding service from order placement to delivery; excellent range.
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Steph3768Perth
- 6 reviews
- 11 likes
Great clothes, great customer service, too many $$$$
I found the site years ago and bought quite a few items and was so happy with the customer service and their return policy. Now however I find myself striving to find a dress that's under $100! I'm sure it was never this pricey before. There are so many dresses and skirts I would buy from them but not at that price. I can get the same dresses from Modcloth or Ruche or even Victoria's Secret and spend less and that would include shipping from America! I've even started telling people not to bother and have been recommending Modcloth instead.
Customer service
Too expensive.
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Gina ShermanBrisbane
- 3 reviews
- 2 likes
Excellent Unique Fashion
I have used this website for several years and have always been happy with the service and range. They have a wonderful way of presenting their fashion so you can put together an outfit and they have a generous returns policy that allows you to try and send back anything that doesn't fit. Highly recommended.
Good range, quick delivery, good returns policy
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Ally53Gold Coast
Love it...excellent customer service
Love this store, they are quick to deliver and amazing customer service too:) love the little touch of hand written notes and if not happy with it, you can return it. Like looking at the suggested styles too, gives you ideas and inspiration, good styling and fashionable...I always check this site pretty much everyday:) Hope they do more under $100 styles for my budget :)
friendly, customer service, the products
some bit pricey for my budget
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Everitt1509AU
- 3 reviews
Great service
I have used this store on and off for a few years now and I love it and will keep recommending them. These ladies have a unique concept; shop by outfit, style or best of all body shape. They provide so much information about each item which really helps when your buying online. They provide gorgeous handwritten notes for each purchase. If you don't live close to shops like I did, it was so great to see how some outfits can be put together, i appreciated this guidance and not to mention inspiration as I am no fashion diva. They have a wide sele...Read more
ction of clothing, metalicus, clarity, Gordon smith, esprit, louenhide etc. Give them a go or a call with any questions. You won't regret it. Quick to deliver, great service and wide range of products None so farSimilar opinion? Write a review on ieatwords.com.au!
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joleneAU
- 41 reviews
- 8 likes
Love it!
Excellent online store for all fashion needs,love the outfit sorter plus choose clothes for body shape. Beautiful clothes, fast delevery.
Easy to use website, gorgeous stuff
perhaps a little pricey... bigger discounts please!
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SharDAU
- 3 reviews
- 2 likes
A boutique on the computer!!
I have purchased a number of items from Birdsnest over the past couple of years and they are fantastic! They deliver really quickly, and are also quick to refund if the items are unsuitable for whatever reason. The girls always put in a little note, and pop in a bonus every so often as a reward for shopping.
The site also adds different designers and brands all the time, and the sales are reasonable.
great service
postage is costly if you need to return an item.
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Questions & Answers
Bolanle Aasked
I wonder if anyone has experience with shipping to the US and how much taxes were charged and how returns worked?
No answers
Jenroyasked
I noticed there are a lot of comments about the service which is obviously very good but I would also like to know if the items are of a high quality as they are definitely costly. This is not a problem if they last & are well made. Can anyone help me with this?
Jenny
2 answers
Hi Jenny, I think that the items they sell are of good quality. Many of the clothes and accessories that they stock are well known brands and I have only ever returned one item because it was not of the quality I expected (it was a top that was much thinner than I expected which made it see-through). All of the other items I have returned were either the wrong size or just didn't suit me. I have bought some beautiful clothes and accessories from Birdsnest and I often get compliments about them. Birdsnest do have a couple of their own brands but I haven't ordered anything from those ranges yet. I find the returns process so fast and easy that I often order things I am not completely sure about so that I can try them at home. I have probably kept about half of the items I have ordered: they are all things I wear a lot and they have washed well. Birdsnest are great about returns and I have always had my payment refunded within a few days. I find the reviews on the site very useful for judging the quality and fit of the clothing. I was initially hesitant to buy clothing from brands I am unfamiliar with online but I regularly come back to use the Birdsnest website and have recommended it to lots of my friends.
Thanks so much for your honest reply. I have read the reviews on the site concerning the sizing & quality. Its good to know I can trust them. Looks like I'll give it a go. Thanks once again, I really apreciate it.
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