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10 questions from our users

Mrs Mac

Mrs Macasked

Can I purchase replacement parts for the discontinued AirRam? I need a replacement plastic strip for the front casing where the brush sits inside. My husband can get a little enthusiastic using this machine



3 answers
Cheryl
Cheryl

I would contact the Bissell Outlet Shop in Scorsby, Victoria - they would be able to let you know if they have in stock and could post to you or if you live nearby you could pick up.

JGLS
JGLS

No, it wasn't your husband, it happened to me too, broke 13 mths after buy, and you can get from Bissell but it takes a bit of time (long time cos they don't answer very quickly and then don't respond well, there's a girl on emails who is terrible) for them to get back to you and i gave up and threw the thing out, mine lasted just over 12 mths before that happened. I'm going back to corded vacs, i tried other vacs too, even a Dyson and it was terrible. I should say they sent me the part, but it didn't seem to fit properly and no one i knew could get it to sit in there.....sad because it was v good.

Mrs Mac
Mrs Mac

Sounds exactly like our story!

Papacol

Papacolasked

I live in Midland Western Australia. Where can I purchase a Bissel Air RAm Cord free locally?
papaCol
0427988855



No answers
Andymac

Andymacasked

What is the price

No answers
Jenmay

Jenmayasked

Hi, Does anyone know where I can buy a replacement battery pack? Mine is 4 years old and has never let us down till now. tyia

1 answer
Cheryl
Cheryl

Bissell have an outlet shop in Scoresby, Victoria. Google Bissell Outlet Shop and ring to see if you can order online or pick up from store.

annperry11

annperry11asked

Is the air ram 1047F discontinued?



3 answers
miki7788
miki7788

I don't know. But Ozsale tend to sell discontinued and refurbished stocks often. The one I purchased was not refurbished.

annperry11
annperry11

Thankyou, i have one but need new brushes and the girl at bissell told me it was discontinued. Seems strange when there seems to be alot forsale. Mines 3 years old

B2000
B2000

Available from Bissell's outlet website with massive discount on carton damaged AirRam. I've bought one recently and the carton was slightly damaged but, the vacuum itself is new. It functions well.

josie

josieasked

just had mine a few week all red lights flashing now will not charge are work it is not blocked or any thing it came with out a guarantee in the box i bought it from studio, i cant get the handle of to pack it up. any one know any thing should i change the fuse?

1 answer
Coconutdog
Coconutdog

Take it back. It would be under warranty. I think Bissell offer a two year warranty.

monkgoose107

monkgoose107asked

I have an Air Ram & over the year and a half of use it has been great. Only trouble is that the handle has started to come out every time I lift it or use it. Have tried to fix it, but the only way I can see is to drill a hole thru the part the handle fits in to and try to hold it with a screw, but don't really want to go that route. Can someone please help me. Roger.

1 answer
Peter
Peter

I assume you have unscrewed the rear plate and top plates when trying to fix it. You would then have seen if there is anything in the way of a screw at the rear and at the front, I would guess it is clear. If it's all clear, can't see any problem with that physically or aesthetically. (Use plated screws).
But before you do any of that, check your warranty. Mine came with a 2 year Bissell warranty, to which I added another year from the seller.

yorky2019

yorky2019asked

Hi there, i have just bought one of these and all seems great but the lights are flashing? any ideas? i'm in the uk

2 answers
Jumin4
Jumin4

Hi yorky2019 ... when charging my AirRAM displays 4 solid green lights... the light display goes down from 4 bars to 1 as it gradually loses charge when in use. Charge holds for much longer than expected ... I've never noticed my lights flashing . Sorry I can't help, I would only be guessing! Good luck ...

Peter
Peter

Not the foggiest, sorry. But Bissell are sure to know

Rona Crosbie

Rona Crosbieasked

Hi just bought the vacuum cleaner can't get the handle to stay in Wondered if I was doing something wrong?

2 answers
Red Griffin
Red Griffin

Best give bissell customer service a call, those guys at very helpful, the phone no' in the instruction manual.

Patricia L
Patricia L

As Red Griffen says give the guys a call,maybe try to turn it around.

PeterWeb

PeterWebasked

How is it on stairs? Sounds perfect for our place, if it works ok for them too.

3 answers
Red Griffin
Red Griffin

The air ram is as I said In my review a great addition to a vacuum cleaner but I don't think it's suitable as a main cleaner, especially if you have any carpet or rugs. Mainly for odd jobs and quick cleans, very useful none the less. I don't have stairs but I think it would be awkward and ineffective along the stair edges and corners. Best use your proper vacuum for stairs .

Patricia L
Patricia L

Not sure as i dont have any stairs. I have found that our carpets already look cleaner however, I may keep the dyson for getting into cramped spaces such as behind cupboards etc.

Bill42
Bill42

It is not suitable for use on stairs and you cannot use it on furniture or nooks and cranny's - just on carpeted or hard floors.

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