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Vacuum Cleaners Buying Guide

Our buying guide will explain which type of vacuum cleaner would suit you most, how much you can expect to pay for one, and which features are worth looking out for.

Reviews

4.0

44 reviews
5
(22)
4
(12)
3
(2)
2
(2)
1
(6)
  • Build Quality
    4.4 (39)
  • Value for Money
    3.8 (39)
  • Ease of Use
    4.3 (39)
  • Cleaning & Maintenance
    4.1 (39)
  • Product is used
    • Several times a week (15)
    • Weekly (14)
    • Daily (5)
    • Monthly (1)
    • Rarely (1)
  • Noise Level
    3.2 (38)
  • Pet OwnerYes (26) · No (12)
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Michelle S.

Michelle S.Central Highlands and Goldfields, VIC

  • 4 reviews
  • 1 like

Great product

published

I have mostly tiled floors. This product has actually saves me time. I have dogs and cats and the floor gets dirty. I had just mopped my floors when I used it and let just say my floors were not clean. Using the Bissell Crosswave Pet my floors not feel clean

Purchased in July 2021 at The Good Guys for $400.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Product is used Weekly
Pet OwnerYes
Floor Type Carpet and Tiles
See all answers
sonyahmaree

sonyahmareeSouth East Queensland, QLD

  • 6 reviews

Extremely shocked how well this performs

published

Purchased in August 2021 at The Good Guys for $449.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Product is used Several times a week
Pet OwnerYes
Floor Type Carpet, Linoleum and Tiles
See all answers
Cozzy

CozzyPerth, WA

  • 14 reviews
  • 1 like

Love it on my timber floors

published

Purchased in June 2021 at Harvey Norman Retail Stores - Appliances for $350.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Product is used Weekly
Pet OwnerNo
Floor Type Wood
See all answers
Upright Vacuum Cleaners

Find out how Bissell Crosswave Pet 2225F compares to other Upright Vacuum Cleaners

Know better, choose better.

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Robbo

RobboNorth Queensland, QLD

  • 9 reviews

Best ever

published

Great cleaner I use this on tiled floors & for carpet.could not believe how it got all the dog hair even the carpet &made it smell nice.also saves time. Only have to vacuumed 1 time.

Purchased in February 2021 for $420.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Product is used Weekly
Pet OwnerYes
Floor Type Carpet and Tiles
See all answers
traveler

travelerWide Bay-Burnett, QLD

crosswave disappointment.

published

I have Tiles... wood click flooring and Vinyl Planks.
Very disappointed with product.
I did a lot of research before buying this.
The vacuum is very good but the wash part of it is not good enough.
roller needs cleaning a lot.
my Dog has short hair, it would prob be worse with long hair.
I find I am much better off using my vacuum cleaner then my steam cleaner it does a much better job.
the Crosswave is only good for a quick touch up.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Product is used Rarely
Pet OwnerYes
Floor Type Tiles and Wood
See all answers
Jess H

Jess HSouthwest, VIC

  • 3 reviews
  • 3 likes

Life saver for a full time working mum

published

Working full time, with two young children & two indoor Labradors (who shed like no one's business) the Crosswave has been a god send keeping my floor beautiful and clean. Mopping my ceramic tiles daily is now no longer a chore.

Purchased in June 2021 at The Good Guys.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Product is used Daily
Pet OwnerYes
Floor Type Tiles
See all answers
Techo

TechoSydney, NSW

  • 5 reviews

Makes life easier

published

Purchased in August 2021 at Harvey Norman Retail Stores - Appliances for $334.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Product is used Several times a week
Pet OwnerYes
Floor Type Tiles
See all answers
Maverick123

Maverick123Perth, WA

  • 7 reviews

Does a good job, wish the container held more water though.

published

Works well on both the carpet for spot cleaning and the tiles. Easy to use, empty and refill. Just wish the tank was bigger, seem to need to refill very quickly.

Purchased in May 2021.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Product is used Weekly
Pet OwnerYes
Floor Type Carpet and Tiles
See all answers
Kristen Johnson

Kristen JohnsonSydney Surrounds, NSW

  • 4 reviews

Excellent!

published

Purchased in November 2021 at The Good Guys.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Product is used Weekly
Pet OwnerNo
Floor Type Wood
See all answers
Upright Vacuum Cleaners

Find out how Bissell Crosswave Pet 2225F compares to other Upright Vacuum Cleaners

Know better, choose better.

Compare all
I_Love_Gadgets

I_Love_GadgetsSydney, NSW

  • 2 reviews
  • 1 like

Love it, works well as a vacuum and electric mop.

published

Purchased in July 2021 at The Good Guys for $378.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Product is used Weekly
Pet OwnerNo
Floor Type Tiles and Wood
See all answers
FarmerBrowns

FarmerBrownsCentral Queensland, QLD

  • 2 reviews

This is a time saver and its easy enough for the kids to use

published

I use this on our polished timber floors and tiles wet areas. It is so quick and easy. It has replaced vacuuming and mopping. We have a border collie, live on a farm and have three kids.
Mae sure you empty the dirty water after using it or it will stink!

Purchased in April 2021 for $449.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Product is used Several times a week
Pet OwnerYes
Floor Type Tiles and Wood
See all answers
Kiri

KiriSydney, NSW

Unhappy with the product

published

I used the crosswave to clean my tiled floors.

The crosswave left my floor streaky and it was releasing dirty water as I used it.

I contacted Bissell in which they were unhelpful and only advice I was provided was "it shouldnt be doing that" They took my details and did not follow up on my issue.

Purchased in June 2021 for $366.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Pet OwnerNo
Floor Type Tiles
See all answers
goldentrevally

goldentrevallySydney, NSW

  • 12 reviews

Updated review. After using for 1 year I think this machine is good.

published

Purchased in January 2021 at Bing Lee Physical store for $390.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Product is used Monthly
Pet OwnerYes
Floor Type Tiles and Wood
See all answers
Daisy

DaisySydney, NSW

  • 6 reviews
  • 5 likes

Love it!

published

Have had it for 9 months and I love the crosswave pet. It really does suck up all the hair (including my long hairs) and doesn’t get them caught around the brush at all! It leaves my polished porcelain tiles clean and mostly dry doing a much better job than every other mop I’ve tried. I pre-spray any dried on mess and dirt and the crosswave cleans it first go. Love the fact it has separate clean and dirty water tanks. Love the extra long power cord too. Only improvement would be a cordless version with a grout scrubbing attachment!!!

Purchased in August 2021 at The Good Guys for $409.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Value for Money
Product is used Weekly
Pet OwnerYes
Floor Type Tiles and Wood
See all answers
Vikky

VikkyCentral Queensland, QLD

  • Verified purchase

Literally The best ever product I have ever purchased

published

I can not live without my very efficient friend the ‘Bissel Crosswave Pet’
Saves time, energy and your back. Leaves my floors fresher and cleaner than any normal vacuuming and mopping will ever do. I’ve thrown out my old mop.
Very satisfying to see what dirt from your floors it actually collects in the filter.
I’ve used on floating floors, rugs and tiles..with amazing results each and every time.
I’ve even recommended to friends who have recently purchased it too. It’s that good. Easy to use and easy to clean afterwards. Love the fresh fragrance floor cleaner solution. Only minor improvement I would make would be a retractable power cord .

Purchased in December 2021 at Bing Lee Online store for $398.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Product is used Several times a week
Pet OwnerYes
Floor Type Carpet and Tiles
See all answers
Upright Vacuum Cleaners

Find out how Bissell Crosswave Pet 2225F compares to other Upright Vacuum Cleaners

Know better, choose better.

Compare all
Max2019

Max2019South East Queensland, QLD

Does a good job ... but beware!

published

Purchased in October 2021.

Nilly

NillySydney, NSW

  • 3 reviews
  • 2 likes

Made my tiles floor very clean

published

Made my tiles floor and rugs really clean
Vacuum and wash in one go really good
The down side it is a bit noisy, a bit heavy and didn't make the grout clean as I was expecting but at least better.

Purchased in March 2021 for $398.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Pet OwnerNo
Floor Type Tiles
See all answers
Amanda Ng

Amanda Ng

  • 13 reviews
  • 2 likes
  • Verified purchase

Wish it worked as well as it showed on the videos

published

Purchased in March 2021 at Bing Lee Online store for $379.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Product is used Daily
Pet OwnerYes
Floor Type Carpet, Linoleum, Tiles and Wood
See all answers
wayne clarkemate

wayne clarkemateWestern Australia

  • 2 reviews
  • 2 likes

amazing product

published

Wow I thought my carpets were clean ( I dont have any pets ) I vacuum my carpets and floors every week -I have lived in my home for over25 years --mostly tiled floors. But what a shock I got when I dry vacuumed with the Bissell -then also the shock I got after using just warm water to clean my rugs I was embarrassed on how dirty they were _- I would & have already recommended this cleaner to my friends & the people I work with.
Best thing I have bought for a long time
Wayne. G -Perth western Australia

Purchased in January 2021 at TVSN (TV Shopping Network) for $399.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Product is used Several times a week
Pet OwnerNo
Floor Type Carpet and Tiles
See all answers

Must have for parents with tiles and young kids

published

Bissell vs kartcher. Hands down bissell wins.
Pros: you don’t have to pre-sweep the floor, cleaning system is easy to clean out after you use it, picks up everything but the dried on food
Cons: leaves an inch around the skirtingboards, solution is streaky (use the kartcher fluid instead)
AMAZING!!!!!

Date PurchasedOct 2018
Page 2 of 3
See all Bissell Crosswave Pet 2225F reviews

Questions & Answers

Lynne

Lynneasked

I'm having a problem removing the window covering the brush. It seems to get stuck or something, I've broken the two little feet trying to prise the thing out. It keeps happening.

5 answers
Dodokebab
Dodokebab

I don’t work for BISSELL. I just own one and love it. Mine gets a bit stuck too at times. It’s just a matter of getting it at the right angle to take it off and not forcing it. You’ll have to get in touch with BISSELL. I am just a customer who reviewed the cleaner.

Lynne
Lynne

Thank you Dodokebab.

Snevets
Snevets

Hi Lynne, I have found that I have to be careful when putting the clear cover back on. It’s easy to misalign it. I am worried the plastic clips will break when I give a pull to get the cover off again but so far so good. Sorry I can’t help.
Snevets.

Chris

Chrisasked

Where online can I buy a spare roller to fit a 2588F crosswave cordless please?

2 answers
Mike77
Mike77

Hey Chris, this was a huge issue for us also mate. The website (Aussie version), is extremely hard to navigate with confusing part numbers and compatibility info. Unfortunately, no help from support either.
The best part is, if you don’t purchase genuine parts (which aren’t readily available in Aus) you good your warranty. Go figure.

BingoBingo
BingoBingo

The rollers are available on their website here: https://www.bissellshop.com.au/products/crosswave-multi-surface-tangle-free-brush-roll Part number is #2519. Electrical retailers stock them, and are able to order them in for you upon request if out of stock. All Crosswave rollers fit any Crosswave machine - whether its original Crosswave, Crosswave Pet, or Crosswave Cordless. Hope this helps. If all else fails, they're only a phone call away or hit them up on social media.

Renee

Reneeasked

Hi, I bought my cross wave a week ago.. they had none in stock so I bought the display model which had been used before for demonstrations.
Every time I use the cross wave, half way through a clean, the whole machine turns off.
Has this happened to anyone before? If so, could you tell me why please?

1 answer
BingoBingo
BingoBingo

Hi Renee, the Crosswave has an automatic shutoff in the case of the brush roll being jammed, or the machine overheating due to a filter blockage. Can you check all of the air-paths around the brush roll and it's housing, and the dirt tank are clean and clear of debris? Check the filter also, as being a display unit it may not have been washed or cleaned thoroughly in some time. I'd suggest calling Bissell customer care on 1300 247 735

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