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DR590-1CH (1 Channel), DR590-2CH (2 Channel)DanSouthwest, VIC
- 3 reviews
Poor reliability and customer service
Relatively easy to set up, their PC software is hot garbage though.
I have two of the DR590-1CH and one developed the well-documented "Russian boot loop" error after 18 months and a 33 degree day.
Blackvue stated that I will have to pay for a repair.
Not a product suited to Australian climate and certainly not a product the company stands behind. Spend your money elsewhere.
Purchased in April 2021 for $450.00.
2 comments
Bought from Dashcam Store in the US because they were the only source I could find for the Dashcam back when we needed to order them. I was told by BlackVue directly that I have to pay for the repair ... Read more
so my review of the quality of the product I purchased is still valid.Similar opinion? Write a review on ieatwords.com.au!
Andrew G.Goolwa
- 17 reviews
- 4 likes
- DR590-1CH (1 Channel)
- Verified purchase
Cannot fault it
Had this unit a month now after upgrading from cheaper ebay Chinese units.Unlike those all the settings/menus are done through a p.c and you have to download the blackvue viewer programme from their website first.Initially I thought that to be a PITA,once you get use to it though its no big deal.You need a blackvue,mlc,pittasoft branded sd card and I recommend a 64gb size so you get a minimum of 12hrs FHD 60fps recording.
Recording quality is good,the unit talks to you on set-up,start-up and shut down:-),It doesn't perform miracles as far as p...Read more
Similar opinion? Write a review on ieatwords.com.au!
Half HappyHobart
- 8 reviews
- 8 likes
Pretty Good
I purchased this unit for a second car, after having had a DR450 for a couple of months. After an initial issue with the performance of the DR590, Blackvue were happy to replace the unit. The DR590 has a better lens than the DR450 and the picture is certainly clearer than the DR450, however so far, this clearer picture can only be obtained by watching the vision via media player rather than on the Blackvue program. I don't know if this is a problem for others or not. While this is not particularly ideal, it's not the end of the world.
The only...Read more
2 comments
BlackVue Australia T.BlackVue
Hi Half Happy,
Thanks for taking the time to review your BlackVue DR590-1CH. We have had some feedback regrading the BlackVue player and that some 3rd party players are giving better video playback qu... Read more
ality, so thanks for letting us know. As for parking mode, the camera is most likely detecting impacts from you opening and closing your door when you enter the vehicle, just check the recordings and see what is triggering these events. If this problem persists please let us know so we can get this rectified for you as quickly as possible. Thanks again for your review, lets see if we can turn 3 stars into 5 :)
I have checked the impact that the camera is detecting and it is nothing. The most recent was when I sat in the car for a while checking my phone, whilst waiting to pick someone up. I departed the loc... Read more
ation to go and do something else, instead of waiting, and the camera told me an impact had occurred, despite no movement having taken place. No doors had been opened, no nothing. There are two issues with this incorrect reporting: the first is that the DR450, whilst in the same car, never gave false impact detection reports. The other is that the DR590 does it randomly, (both the initial DR590 I purchased and the replacement unit I received). Sometimes a door can be opened and closed with no report (assuming the doors may be setting it off) and other times, after coming off parking mode, it reports an impact. The down side is that I ignore the reports but one day it may be relevant and I could miss the event. I'm also curious why the date on the recordings is now 10 days out of whack. It was correctly set but is now showing today's recordings (16/06) as 03/06.Similar opinion? Write a review on ieatwords.com.au!
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Questions & Answers
Matilda N Squid V.asked
How hard is it to turn off the Audio recording?
When the Audio is switched off does it stay off or do you need to do it at each time you start the car?
1 answer
You need to do it through the blackvue media player on a apple or Microsoft computer
You download the media player from blackvue website
Once audio is turned off using media player with the cameras sd card inserted in computer it will stay off until u change it,
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BlackVue Australia T.BlackVue
Hi Dan,
arranty. However here in Australia we offer a 2 years warranty, which means you don't need to pay for the unit to be repaired or replaced. We certainly do stand behind all the products and would be happy to help if given the opportunity.Sorry to hear you're experiencing issues with your camera. I can't see any records of you contacting us here in Australia. Did you contact the manufacturer in Korea? They only offer a 1 year w... Read more