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Pablo61Sydney, NSW
- 12 reviews
Expensive, complicated and useless when I really needed it.
We installed the camera (front and rear) as an extra option from the Toyota dealer, paid $1200.
First impression: It's complicated to set up and tutorials available are from third parties. BlackVue offers more ads than useful tutorials.
(I had a Uniden camera before and it was so much simple to use and straight forward).
After installing the app, the configuration is also complicated. Too many unnecessary features like "live stream on Facebook".
The big downside: YOU CAN'T MANUALLY LOCK (SAVE) AN EVENT. My wife witnessed a mayor car crash at ...Read more
the Sydney M5 and she couldn't save the recording. Once at home that evening (after 9 hours) we couldn't find the event, It had been overwritten. My cheap $80 Uniden Cam had a "panic bottom" that once pressed would safe a flying UFO in front of your car for ever until needed. *This expensive camera SHOULD have a kind of "Panic bottom" to manually save any events at will* Also the parking mode only works for 1 hour or less, even with the Power Magic Box installed. In summary, the camera isn't any better than cheaper ones. ---- UPDATE: I've got contacted by BlackVue technical support and they took me through the use and setup of the camera. They explained me about the updates installation and the activation of manual recording by passing my hand in front of the camera's motion sensor (after a software update). I have to say the customer service is great, although I still would love if the camera had a simple "panic" button to save important recordings. From 2 to 3 starts now!
Purchased in January 2021 at Toyota Dealers for $1,200.00.
7 comments
Not having a way to safely "lock" an event while driving is very disappointing. As I said on the review, by the time wy wife returned home (8 hours later) that very important footage was deleted. On ... Read more
the other hand the wifi app is not useful because: 1. You are driving and sometimes can't just stop to check your phone. 2. The app doesn't differentiate which video -from so many- is the actual event, so it takes time checking the footage one by one.BlackVue Australia T.BlackVue
Thanks for getting back to us Pablo,
We have passed your feedback onto the manufacturer, we are also having a meeting with them this week and your suggestion is high on the list of topics to discuss, so thank you for sharing this with us.
... Read more
Regarding the parking mode settings, if you purchased this through a dealership it may not be advisable to change the settings yourself as I'm not sure if this will have any impact on warranty, so maybe check with them first. But here is a link to the manual: https://www.blackvue.com.au/assets/public_files/pdf/powermagicpro_en_v4.00.pdf Feel free to get back to me with any further questions, otherwise happy to discuss over the phone if you'd prefer. Thank you, Tom. Auto BlackBox Pty Ltd.
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CaptainGreater Melbourne (Outer), VIC
- 2 reviews
- 1 like
Peace of mind
Upgrade from 650 to 750 after four years installed easily and works great. Notice picture quality and same ease of use including the cloud feature. Very happy with new camera
Purchased in March 2021.
1 comment
BlackVue Australia T.BlackVue
Hi Captain, Thanks for taking the time to leave a review, its also great to hear you enjoyed your older BlackVue camera. Feel free to get in touch should you have any questions in the future.
Best Regards,
BlackVue Australia
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Brilliant
this is my second camera and the blackvue is just brilliant was easy to set up and pair to my phone the picture is very clear hi do most of my driving at night so I have it in night mode and is very good saving footage to my phone is very easy and for me that great because I am not real tech savy Cheers Dave
Purchased in March 2021 for $379.00.
1 comment
BlackVue Australia T.BlackVue
Hi Dave, thanks for taking the time to leave a review for your BlackVue, we're really happy to hear how pleased you are with your recent purchase, if you ever need anything please feel free to get in ... Read more
touch with us. Thank you, Tom. Auto BlackBox Pty Ltd.Similar opinion? Write a review on ieatwords.com.au!
Find out how BlackVue DR750S compares to other Dash Cams
Know better, choose better.
Peter S.South East Queensland, QLD
Good cameras both front and back
I purchased this product and have found them to be great value for money, does everthing I want done easily. Very satisfied, after sales service is really great as well. Highly recommend this product.
Purchased in August 2021 at Autobarn Browns Plains.
1 comment
BlackVue Australia T.BlackVue
Hi Peter, Thanks for taking the time to leave us a review and for recommending the product. Please feel free to get in touch should you have any questions in the future.
Best Regards
BlackVue Australia
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All the features you would want, Excellent quality video and superb customer service and backup
Ok so I purchased my dash cam about 12 months and up until recently have not needed to view the video until two weeks ago. In short the video terrible I contacted BlackVue Australia who asked to see some video that I had recorded and straight away they agreed that the quality was not satisfactory and the cameras are in fact faulty. The same day they had a replacement unit in the mail which I received two days later. The video quality is excellent now. Thank you BlackVue Australia for the best after sales service i have ever recieved.
Purchased in March 2021 for $700.00.
9 comments
BlackVue Australia T.BlackVue
Hi Martin, I'm very sorry that you have had this experience with your BlackVue dash cam, this is definitely not normal and I would like the opportunity to resolve this for you. It sound sot me that yo... Read more
u may have "Night Vision" enabled or the sensor in your camera is overly sensitive. I also can't find any correspondence from you, are you able to provide me with more information surrounding the reply you got from us as I believe that is not a satisfactory response. Feel free to PM me those details so I can follow this up and hopefully restore your faith in our brand and reconsider your 1 star review. Thank you, Tom. BlackVue AustraliaHello Tom, I initial thought it was something to do with "Night Vision" so I switched that to parking mode only, this made only a very small difference. This then created a problem with night time dri... Read more
ving that the video was to dark. Even with the "Night Vision" on or off there is a significant difference between the front and rear camera, with the rear camera producing a much better quality video. My correspondence has been through you Facebook page. More than happy to send you more information and video clips if you like. Regards MartinBlackVue Australia T.BlackVue
Hi Martin, I found the Facebook messages, I spoke with the member involved, the assumption was made the issue was resolved because we never heard back from you after our suggestions. However, it is cl... Read more
ear that it is not resolved, hence the 1 star review. Feel free to upload some footage here: https://blackvue.wetransfer.com/ Once we receive the footage I will reach out to you again to discuss further, but I'd be happy to replace your cameras either way. Thank you, Tom. BlackVue AustraliaSimilar opinion? Write a review on ieatwords.com.au!
JacobCanberra 2600, ACT
Excellent product - very happy
The set up was straight forward and simple to use when it is all good to go. The PMP otherwise was a bit of a fuss but managed to make it work. I'm satisfied with the excellent quality of the recording! Would recommend.
Purchased in February 2021.
1 comment
BlackVue Australia T.BlackVue
Hi Jacob, Thanks for taking the time to leave a review and recommending the product.
Feel free to get in touch if you have any questions over the life of the product.
Best Regards,
BlackVue Australia
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AydinSydney, NSW
Great dashcam for the price
Camera was one of the best i purchased so far ! The video footage was so much better then my old 650 and the night vision has improved alot as well
Purchased in March 2021 at Autobarn for $450.00.
1 comment
BlackVue Australia T.BlackVue
Hi Aydin,
Thanks for taking the time to leave a review. At BlackVue Australia we really appreciate you returning to the brand and hope you have an even better experience with the newer upgraded DR750S... Read more
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Donna DSydney, NSW
- 2 reviews
- 3 likes
Great Dashcam
Bought this for my son's car, and can now rest easy if he's ever involved in an accident as we will have proof of the incident. We bought 3 units.
Purchased in December 2021 at Autobarn for $600.00.
1 comment
BlackVue Australia T.BlackVue
Hi Donna, thanks for taking the time to leave a review, we're very glad to hear how happy you are with your recent purchase, thanks for your support.
Cheers,
BlackVue Australia.
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PeteAU
- 14 reviews
Great Dash Cam
Good quality product. I’m very happy with the DR750s. The associated app has all the functionality I need to view video files and get notifications from the camera while I’m away from the car. I added a battery saver and a 4G mobile hotspot into the car to facilitate this
1 comment
BlackVue Australia T.BlackVue
Hi Pete, thanks for updating your review, really appreciate the support and please do not hesitate to get in touch with us if you ever have any questions.
Thanks,
Tom.
Auto BlackBox Pty Ltd.
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Find out how BlackVue DR750S compares to other Dash Cams
Know better, choose better.
noremac_22Perth, WA
- 5 reviews
- 1 like
- DR750S-2CH (2 Channel)
- Verified purchase
Great DashCam backed up with outstanding service!
Loved this dashcam but it doesnt make sense supplying the 2ch product with such a small SD card. The supplied 16gb Card is way too small to keep recordings for the front and rear cams and the issue is even more exacerbated when in parking mode via PMP. Other than that, recording quality is good, software/app should have zoom and snapshot functionality and ability to tie footage together but doesnt or I cannot find it. Hardwiring into BMW wasnt as easy as the instructions indicated and required a little trial and error. Would help if BlackVue ...Read more
had a more comprehensive library of help/FAQs in installing in various cars, including modern cars that have battery saving modes. Setting up g-sensor is quite finicky and requires a bit of guess work along with a lot of testing to get it right, well as close to right as it can be. Id like to recommend the 750s but BlackVue need to supply much larger SD card for such a premium $$ dashcam. UPDATE #1: almost 12 months later....rating change required! Just performed a firmware update over WiFi (PMP installed) as this is an option proposed by BlackVue and it subsequently killed my dashcam. Now it will not boot up at all. Have tried troubleshooting as suggested by BlackVue Support and still no workie! This seems to be a common issue unresolved by BlackVue. Strongly recommend DO NOT perform firmware update over WiFi or FOTA! https://helpcenter.blackvue.com/hc/en-us/community/posts/115002410871-Dash-Cam-failed-after-firmware-update-DR750S-2CH- UPDATE #2: less than two weeks post update #1 - rating change ;)Purchased in November 2021.
9 comments
BlackVue Australia T.BlackVue
Hi noremac_22, Thanks for taking the time to review your BlackVue dash camera. I do wish to advise you that our cameras come with the following microSD cards, 16-32-64-128. You just have to specify wh... Read more
ich one you want at time of ordering, by default they come with a 16GB microSD card. As for installation, we have tons of videos on YouTube from various followers sharing their installs, I'd suggest checking some out to see if any of those would be helpful, failing that, feel free to give one of our Authorised Installers a call. Thanks again, Tom. Auto BlackBox Pty Ltd.Hi Tom, thanks for your reply. I have installed the dashcam now so no need to seek further help in this area, however my point was more directed at the lack of installation videos for the PMP around ... Read more
difficult installs in cars like the BMW or Audi where these cars have battery saving modes that turn off accessories to save battery life. Also my initial point regarding the SD Card was again more directed at “why would you provide the same standard size 16gb SD card for a 2ch system as you do for single channel”, when a 2ch system is obviously going to use more space? it doesn’t make sense, but for the point of view BlackVue charge a massive premium for their “branded” SD cards. Considering I purchased my cam at Autobarn, not online, I didn’t have the choice to buy a “larger” SD card however I wouldn’t have bought one anyway at the prices BlackVue charge for them. Don’t get me wrong, I like the dashcam, but getting back to original point, the 2ch system is expensive and should have a larger SD card supplied considering its recording for 2 cameras and as such I wouldn’t recommend it because of that alone. If I had done thorough research in this area beforehand I probably wouldn’t have purchased the BV750s 2ch because of this.BlackVue Australia T.BlackVue
Hi noremac_22, thanks for your feedback, I will pass this onto management. I will also follow up with Autobarn why they weren't able to offer larger cards, as they normally stock all models and card s... Read more
izes. As for the price, yes I agree they are not cheap, however they are the best on the market suited for dash cams, alternatively I would suggest a Samsung Pro Endurance, many customers have reported fantastic results using these cards. Is there anyway we could change your mind regrading the recommendation of BlackVue? Thanks, Tom. Auto BlackBox Pty Ltd.Similar opinion? Write a review on ieatwords.com.au!
TanjMitcham
- 2 reviews
Excellent Front camera quality
Easy to install and the quality of the front camera is great. Cannot comment on the rear camera as the supplied cable is too short for the Toyota Hilux with rear canopy. Need to investigate cable extension options. Also easy connection to phone with very simple instructions and iOS download.
5 comments
BlackVue Australia T.BlackVue
Hi Tanj,
Thanks for taking the time to leave a review.
The standard 6m cable is sometimes too short for utes with canopies however the 10m option is normally suitable. This will be available from your BlackVue retailer.... Read more
Thanks for your quick reply BlackVue Aus. One item that is disappointing is that this unit comes with only a cigarette lighter plug and not USB plug with cigarette lighter option. The cheaper Dashcams... Read more
I have had in the past past has USB cable connections, however an expensive unit like the DR750S-2ch doesn’t. It seems a little odd as my cigarette plug has a double USB plug in it to run another device in the car and the Blackvue could simply plug in to this. Do I now need to buy one of this crappy adapter things? It seems you don’t have a USB cable on your website. Little surprised. Tanj.BlackVue Australia T.BlackVue
Hi Tanj, unfortunately USB only provides 5 volts and BlackVue dash cams require 12 volts, and 12 volts can only be obtained from the CIG adapter or from the fuse box.
Best Regards,
BlackVue Australia.
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KimmyCentral Queensland, QLD
Happy but some questions..
Happy with my blackvue dash cam. Was setup professionally by an independent auto shop (not by blackvue). However this company did not seem to have the time to explain how my new blackvue set up works so I have muddled through it myself. I understand how it all works now, I think, and I am happy with cloud and WiFi connections and the concept of this. I am wondering if I can set up a 3rd WiFi option (for at work) If so, where can I find how to do this. Also, is the WiFi connection only approximately a 10 meter range?
Thank you
1 comment
BlackVue Australia T.BlackVue
Hi Kimmy,
Thanks for taking the time to leave a review. We're glad to hear you are happy with your new BlackVue.
The DR750S-1CH can store 3 network connections which the camera will connect to when in... Read more
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LuneroSydney, NSW
- 9 reviews
- 13 likes
Excellent product - Few things to be aware too
Very easy to set up, but the cable to connect main front cam and rear cam is slightly short for my vehicle (4.75m long vehicle) if I try to completely conceal the cable. It would have been much better if the cable is 0.5-1m longer..
Quality of recorded footage is good, but struggles to capture plate number of the vehicle in front during the night driving when head lights are on.
I've hardwired DR750S using Power Magic Pro (hardwiring kit) in order to use the parking mode. This kit has few issues. 1) Cigar jack connection socket is used t...Read more
o connect the dash cam and the kit, meaning you have to have a certain space around your fuse box, 2) If you have no suitable fuse for connection around the driver seat, the switch box would be placed away from the driver seat. My case I had to place it at the far corner of the glove box because suitable fuses are found on the passenger seat side which is a bit inconvenient. 3) GND wire's terminal is so small, so I had to change it with bigger one before connecting. Cloud function is a very handy function, but have to have a mobile Wi-Fi device connected to a mobile battery for long hour use unless your cigar socket is connected to a constant fuse. And lastly, if you want to use a larger size SD card, make sure to format it by your PC first. If you format or initialise it through the dash cam, it won't work unless it is a Blackvue SD card. I am using SunDisk 128GB which was formatted first by my i-Mac and it is working perfectly.11 comments
BlackVue Australia T.BlackVue
Hi Lunero, thanks for taking the time to leave a review. We do have optional 10m and 15m coax cables for longer vehicles such as yours, we'd be happy to supply you one free of charge if you like? Rega... Read more
rding your microSD card, the reason non-genuine cards need formatting is they are by default formatted in exFAT, but dash cams need FAT32. As for using Sandisk, please keep a close eye on your camera, as Sandisk cards are the most incompatible cards because they are TLC and do not contain an error correction controllers, and dash cams, particularity high end ones such as BlackVue need MLC Endurance cards with error correction controllers. Get in touch if you would like us to send out a longer coax cable. Thanks again,Wow, thanks for a nice gesture. I would love to get a longer cable. Please let me know how can I be in touch. Thanks a million.
BlackVue Australia T.BlackVue
Hi Lunero, just send us an email to [email protected] mention this review and we will take car of the rest :)
Cheers,
Tom.
Auto BlackBox Pty Ltd.
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firezone1auSydney, NSW
- 16 reviews
- 1 like
Excellent Camera, Support thats second to none. Dont buy a Lemon Product or service!
Nice Dash cam, easy to use, good features. App is very good especially for retrieving footage onsite where an accident has occurred for viewing by Police. Set up was pretty easy & recorded quality is very good. Rear camera ideal as sometimes front only camera tells half of the story. Had an issue with the camera & received Excellent service from Auto Blackbox, the Australian Distributor for Blackvue Dashcams. They go above & beyond should any issues arrive with your Camera, Doesn't matter what Retailer you brought from. Even follow up Phone cal...Read more
ls or emails to make sure everything is good & you are Satisfied. I would dare say by far the best customer service I have ever had on any product I have ever purchased. If only all Customer service was this Good!! A big Thank you to Chris, Tom and the team.1 comment
BlackVue Australia T.BlackVue
Thank you firezone for your kind review, we are very pleased to hear you are happy with your Blackvue :)
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A+++++ perfect
Everything is perfect
5/5 for night n day time
5/5 for recording
With this camera u can’t go wrong with anything
I like it so much I bought any one for my another car. The BlackVue app work excellent too
The cloud is work excellent too if u have wifi hotspot in ur car
1 comment
BlackVue Australia T.BlackVue
Hi Leon, thanks for taking the time to leave a review for your camera.
Thanks again and please do not hesitate to contact us if you ever have any further feedback.
Thank you,... Read more
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Find out how BlackVue DR750S compares to other Dash Cams
Know better, choose better.
Missing footage when needed most, new phone = start over for app?
First it seems that my new phone samsung S9+ transferred the app from my S8+ but did not bring the camera(s) information with it. huge hassle cant find the blackvue box to scanning the code or find serial # to set up the new phone.... so I still have my S8+ and was able to connect via wifi and view some of the footage.
TO my surprise the camera seems to only record several minutes of each drive or not at all. Today of all days, on my way home about 7 minutes into the drive there was a tree trimming crew on the side of the road working. ...Read more
One of the guys goes to throw a pretty big branch into the truck he is working with but over throws the bed of the truck and the branch lands in front of my car bounces up and breaks the trim on the front lower end of the car. I think, no worries I have it all on video. WRONG camera was not working during that part of the drive, it appears to have shut off or stop recording within several minutes of leaving home depot!!!2 comments
BlackVue Australia T.BlackVue
Hi Dana, we are sorry to hear that you are experiencing issues with your BlackVue. The cameras information is not transferred to knew phones, but you can easily obtain this from the camera itself, jus... Read more
t remove the camera from the mounting bracket and this will expose the serial number, QR code and password. The whole process should take about 30 seconds. As for the camera not recording, this can be caused from a number of factors, such as a faulty microSD card, loss of power or a defective camera. In any case, our support team would resolve this for you, I assume you have contacted them for support to get this issue resolved? We look forward to hearing back from you. Tom. Auto BlackBox Pty Ltd.BlackVue Australia T.BlackVue
Hi Dana, just wondering if you have resolved the issue or contacted our support team for assistance?
Thanks,
Tom.
Auto BlackBox Pty Ltd.
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rygar22Sydney Surrounds, NSW
- 18 reviews
good image quality but quite a few flaws
I will not complain about image quality but the system has some serious shortcoming.
1. If you use WiFi functionality to connect it to your phone you will not have Internet so forget using Google Maps or anything else while connected to the App. This is a design flaw from BlackVue as you can actually specify that your wifi connection does not provide internet like the GoPro or TomTom Bandit action cames do. This will then allow you to use 3/4G for internet while connected to the camera via WiFi.
2. The app is mediocre and not very user-fr...Read more
iendly. 3. There is no way to quickly tag an event, someone cut's in front of you etc. trying to find that event later means spending a lot of time going through all footage. 4. Purchased a Scan Disk 64GB DashCam card which does not work in camera.4 comments
BlackVue Australia T.BlackVue
Hi rygar22,
Thank you for taking the time review your BlackVue dash cam.
We are sorry to hear that you are not overly happy with your purchase and would like to help resolve your concerns as best we can.... Read more
BlackVue Australia T.BlackVue
Hi rygar22,
Just wondering if you had a chance to reach out to our support team yet, hope to hear from you soon.
Thanks,... Read more
how can I reach out to your support team, no one answers the phone during business hours? After you send me a replacement it worked for a while, however, I just bought a Samsung EVO PRO Endurance 64GB... Read more
micro SDXC SDHC Card MLC. I formatted the card and as soon as it's in your unit WiFi stops working. This is after trying SanDisk 32GB 64GB High Endurance Class 10 which also did not work and stuffed up the unit so you replaced it. I'm just to do a review on my YouTube channel https://www.youtube.com/alloffroadau/ and so far I'm not impressed at all.Similar opinion? Write a review on ieatwords.com.au!
BladesMetropolitan Adelaide, SA
- 3 reviews
Good Camera But have a Bad Floor
Its a very good quality camera for picture, very clear. love the camera it look cool and blends in with my car.
BUT the very annoying thing is when connected to WI FI the all the normal data service does not work. so have to turn of wifi if i want to use any data on my phone. This was annoying at first, but now i have it for a while, its frustrates me that i have to keep turning wi fi off when in car to use data and remember to turn it on when i get out of car.
i dont know why but cant use my location service or cloud service through the phone WIFI..
1 comment
BlackVue Australia T.BlackVue
Hi Blades,
Thanks for choosing BlackVue as your preferred Dash Cam. Unfortunately most smart phones do not have the ability to connect to a WiFi network and the Cell network simultaneously. BlackVue h... Read more
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Superb after sale support
After sale support is superb, James is the most competent person I dealt during after sale support of any product. I had some problem with my DR750S and all issues were fully explained and as per my request I upgraded for DR900S. I am now happy with video footage and my parking mode works perfectly. Thanks James (autoblackbox support team in Osborne Park, WA)
Stefan (Bruno)
1 comment
BlackVue Australia T.BlackVue
Hi Stefan,
Thanks for taking the time to leave a review. We are pleased to hear that you are now happy with your BlackVue camera and all features are as anticipated.
Please feel free to get in touch w... Read more
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- DR750S-1CH (1 Channel)
- Verified purchase
Good Camera overall. Features are good. Camera quality could be better
Had this for about a week and its been good so far. There are a few issues that bother me though.
1- The app does not us to manually delete of footage. Although you do not need to delete them as it writes over them, an option would be nice.
2- G sensor would record whenever i close my door even how lightly i close it and how low the sensitivity is. Should be a little smarter and perhaps only record it as an incident if the car doesn't move off in 5 mins?
3- the cloud connectivity sends me a notification on my phone (cloud connected or...Read more
cloud disconnected) eveytime it gets connected to the internet or when i drive into my compound. An option to turn that off would be great. I wouldn't want to be reminded that im home as im driving home. Other than that its a good overall camera and it seems reliable and well built. Price is a bit steep but i think if you're more focused on video quality, you can get other cameras with better quality with a fraction of the dr750s.1 comment
BlackVue Australia T.BlackVue
Hi Iggy, thanks for taking the time to review your DR750S-1CH :)
We will definitely forward your feedback to the manufacturer and hopefully see some of the improvements you mentioned. I will point out... Read more
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Questions & Answers
MPW777asked
Was wondering how well this dashcam works at night. My husband works nights as a truck driver.
2 answers
BlackVue Australia T.BlackVue
Hi MPW777,
Thanks for getting in touch with your query.
The firmware setting "enhanced night vision" on this model does greatly increase the quality of night time recordings.
Please see the video below for some recorded night time footage: https://www.youtube.com/watch?v=fIfDPGSfnIw
Best Regards,
Chaim
BlackVue Australia
08 6267 5167
Night vision is excellent, you can easily see number plates & even tell the model of the car. Traffic lights, stop signs etc show up clearly. If some idiot is HI-Beaming it does 'blind' the camera but it is obvious what they are doing on the recording. The GPS speed is SO handy too. Its a great investment in peace of mind if nothing elese.
Caseyasked
Hi I have noticed damage on my car an I have the BLACKVUE cameras in stalled but I can go back a day to when we believe it must of happened how is this, when I can assess some from last year? Pls help me find out who damaged my car
3 answers
BlackVue Australia T.BlackVue
Hi Casey,
Thanks for getting in touch.
Unfortunately if the video file is not on the SD card then the footage will not be able to be retrieved.
However it is quite concerning that there is still files from last year.
Can you confirm if you are currently running event locking on your camera?
Can you also advise if current files are still being recorded on to the SD card?
If you need to assistance with checking either of these questions please feel free to get in contact with our support team at the email address [email protected] or if you would prefer to speak to a support member you can call through on the number below.
Best regards,
Chaim
BlackVue Australia
08 6267 5167
Yes still recording but just don’t have anything on there since last year then recording again started yesterday? I don’t get how that happens ?
BlackVue Australia T.BlackVue
Hi Casey,
If files are being kept from last year then it sounds like to us that they are event files and you have enabled event locking. This will cause Event files to not be overwritten by Normal or Parking recordings.
While this feature can be handy it does require a bit of maintenance to ensure that old event files are checked and saved if required.
Then formatting the SD card will have them removed so space is not taken up.
If you need assistance with formatting the SD card or disabling event locking please advise.
Best regards,
Chaim
BlackVue Australia
08 6267 5167
Josh G.asked
Hi, i have these cameras front and rear. I recently got hit parking which i found about hours later, and there’s too many videos to find it. How can I directly access a collision? Is there an option?
1 answer
BlackVue Australia T.BlackVue
Hi Josh,
Thanks for getting in touch with this query.
Unfortunately there is no way currently to directly access a specific event file.
When the camera records an impact it will label the video file as an event file.
In order to get access to it quicker we would advise filtering for event files and searching through around the time when the incident occurred.
The filtering is both available in the App and on the PC viewer.
If you require further assistance please get in touch with out support team on the email [email protected] or contact us directly on the number below.
Best regards,
Chaim
BlackVue Australia
08 6267 5167
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BlackVue Australia T.BlackVue
Hi Pablo61,
found the initial setup complicated, it's disappointing to hear as this should have been done during the handover of your new vehicle, however we do have full-time support staff available to help our customer set up their cameras, and we'd be more than happy to help you with this if you would like to give our team a call on 08 6267 5167. Regarding the EVENT lock button, it is true that we don't have this feature, hopefully you were not misled and told it does? What we do have is WiFi, giving customers the ability to download the footage directly from the camera, permanently storing the video to your smart phone. Our Parking Mode feature works very similar to many other brands by using a battery protection module "Power Magic Pro" to protect your battery from falling below the required starting voltage, as you are aware different cars use different batteries, some smaller and some larger which means vehicles like V8 diesels would have a larger battery, allowing the camera to run longer after the ignition is off, similarly smaller batteries would allow the camera to run much less. In saying this, we do have options available for customers who require longer times, such as the B-112 or B-124 battery pack. We really do look forward to hearing from you so we can take the time to help customise your camera to your needs and run through the features.Thank you for taking the time to leave a review, however I am very sorry to hear of your disappointment, hopefully I can offer some assistance to resolve your concerns. I respect that you ... Read more